Courtyard by Marriott Plano [Plano, TX]- Hotel Reviews - MyTravelGuide.com


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Photo of Courtyard By Marriott Plano Parkway/Preston Road

Courtyard by Marriott Plano 2-star

4901 W Plano Pkwy, Plano, TX

The hotel designed by business travelers, Courtyard surrounds you with all the comforts that make business and pleasure travel easy.[more]

  • Amenity Highlights — Golf, Outdoor Pool, Fitness Center or Spa, Free Parking, Barber/Beauty Shop
  • Average User Rating: 8.5 [rate it]
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User Reviews for Courtyard by Marriott Plano, Plano

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 189 user ratings

Feb 11, 2009 by Sally from Sherman,TX
Overall Rating: 7 Overall user rating

  • Quiet, clean, balcony.
  • The lobby being closed, no luggage carts.

“It was fine but I was alone arriving and had a lot of luggage and there was not a luggage cart anywhere. The front desk clerk was not the friendliest,”

Oct 15, 2008 by Bo
Overall Rating: 10 Overall user rating

  • Enjoyed the comfort of the rooms.
  • N/A

“N/A”

Sep 24, 2008 by Tom
Overall Rating: 8 Overall user rating

  • Clean, nice staff and good location.

“Very clean, good bedding and helpful staff. Nice hot tub area for winding down at the end of the day. Nice work out facility. Only downside is unable to switch to two double beds instead of one king bed after booking, even though they were available.”

Aug 13, 2008 by Mike from Lake Charles, LA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location. Very clean.
  • No free breakfast.

“It was a grate place to stay. Really enjoyed it.”

Aug 7, 2008 by Juanita from Paulden, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I think it was a very clean room plus all the accommodations were excellent.
  • We were pleased with everything.

“I think I just told you that we liked it very much. We stayed in several places on this trip and they were not very clean. Thank you so very much.”

Jul 3, 2008 by Cristy from Graham, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • The beds were comfortable & pillows were fluffy.
  • I was charged for room service that I did not order.

“Nice hotel, we had a comfortable stay.”

Jul 2, 2008 by Linda from Frankston, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[3]

  • Clean, quite, friendly.
  • Would have liked for it to be closer to Frisco, TX.

“Great!”

May 16, 2008 by Daniel from Abilene, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Good location.
  • No free continental breakfast.

“Very clean good location nice pool and hot tub.”

May 8, 2008 by Charles from Baton Rouge, LA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Location, price.
  • They would not accommodate us by getting us two rooms in the same section of the hotel when we requested this upon arrival.

“Great hotel In everyway except they would not accommodate us by trying to get us two rooms in the same section of the hotel upon arrival. They gave us room on one side of the hotel.”

May 3, 2008 by Lisa from Granbury, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • They provided us with a fridge at no cost and the Courtyard was very nice.
  • We liked everything.

“It was a nice place to stay in an upscale area. Lots of great restaurants were close by. They had a shuttle that would take you to restaurants or shopping. Staff was very helpful. It was great.”

Apr 30, 2008 by Jack from Nederland, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Beautiful location and the rooms were very clean. The staff was outstanding!
  • Not a lot of parking.

“When we arrived, a very nice lady checked us in. She quickly gave us our room card keys and even made a special effort to get us in a room, where we had quick and easy access in and out. Did not eat there but I did notice the breakfast buffet was a little pricey ($9.95). Overall, I would definitely stay at this hotel again. We had a very good experience!”

Apr 23, 2008 by Lorie from Wichita Falls, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • We stayed in room by pool, and loved how we could get to pool and hot area.
  • Finding the ice machine.

“We would and have recommended this hotel to all friends with kids traveling for baseball tournaments.”

Apr 3, 2008 by James from Fort Worth, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[7]

  • The cost and cleanliness.
  • Not switching our room to two beds.

“Very nice and clean. Staff was very friendly.”

Apr 2, 2008 by Toby from Haltom City, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • Staff was OUTSTANDING.
  • A little farther from fields (traveled from fort worth to play softball in McKinney).

“I don't remember his name but the clerk who checked us in, was great! We arrived Friday around 7, this man did a great job. Restaurant for buffet Saturday morning was GREAT.”

Apr 2, 2008 by Steve from Stevenson Ranch, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location and convenience to activities and meetings.
  • On-site gym has minimal equipment.

“It is a Marriott so it always meets expectations of business travelers.”

Mar 13, 2008 by Ad from Southport, NC
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Luxury style for a very modest price.
  • Would like to have breakfast included.

“Good hotel which is on the luxury side.”

Mar 12, 2008 by Raymond D. from St. Charles, MO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The exercise room.
  • No free breakfast.

“Nice hotel, I would stay here again.”

Jan 29, 2008 by Steve from Stevenson Ranch, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • It's a Marriott  consistency.
  • Lobby area had many adults drinking alcohol they had purchased off site.

“Great place for business traveler due to facilities and features and proximity to George Bush Toll way.”

Jan 17, 2008 by Rosie from Wichita Falls, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly staff at check in.
  • No indoor pool or free breakfast.

“This hotel was great and we got it at a great price. Would stay there again.”

Jan 16, 2008 by Gwen from Houston, TX
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[6]

  • Balcony.
  • Water shut off - plumbing problems.

“Bad first impression when arrived and water was shut off until 4am. After diving 4 hours from Houston, running water and restroom facilities would have been nice.”

Amenities at Courtyard by Marriott Plano, Plano

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Vending Machines
  • Wake-up Service
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