Hotel Indigo Dallas Downtown

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User Reviews for Hotel Indigo Dallas Downtown, Dallas

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Jun 4, 2009 by Vickie from Baytown,TX
Overall Rating: 7

• The staff were extremely friendly specially the valet.
• The beds were a bit hard and uncomfortable, the menu was overpriced, there was only one elevator working, the wireless didn't work well on top floor.

“Overall the hotel staff was friendly and helpful. There were a few problems. Parking was very expensive, and the resturant in the hotel was over priced. The hotel was very clean and had a bright friendly atmosphere.”

Apr 15, 2009 by Angie from Irving,TX
Overall Rating: 10

• The rooms were bright and comfortable.

“This is a great place for a romantic few night stay if you are going to downtown Dallas for dancing and dining. The rooms are bright and comfortable. The staff is amazingly friendly and helpful. I would recommend this to couples looking for a few nights to have fun in downtown.”

Apr 1, 2009 by Lowell from Kingwood,TX
Overall Rating: 7

• Location was great, staff was excellent, feel good vibe inside hotel.
• Bathroom shower awkward with very low water pressure.

“Great weekend place to stay. Short walking distance to all the night life and great restaurant's. Parking garage across the street is very convenient and safe.”

Apr 1, 2009 by Heather from Owens Cross Roads,AL
Overall Rating: 10

• Beautiful decor, spacious room.
• Virtually required valet parking.

“This hotel was beyond what we expected. The decor was lovely. The room was spacious and neat. The bed and shower were top quality. We thoroughly enjoyed our stay!”

Mar 19, 2009 by Jennifer from Overbrook,KS
Overall Rating: 9

• Really cute, and nicely decorated.
• No parking access for trailers other than on the street. Could hear everything in the room next door.

“When pulling a trailer, we had to park on the street and either leave before 7 or start feeding the meter. Parking garage was not connected with the hotel, so had to pay $10 per night if you didn't park on the street. We were able to hear everything in the room next door. But the room itself was very nice, and comfortable.”

Mar 2, 2009 by Ashley from Hendrix,OK
Overall Rating: 10

• Friendly helpful staff & great food and bar.
• Smaller rooms.

“This is a great hotel. We went for our anniversary and absolutely loved it. The rooms were small, but comfortable and the bed was perfect! The staff was amazing and generous! Hightly recommended! We will be back.”

Dec 14, 2008 by Stephanie from Portland,OR
Overall Rating: 9

• Friendly staff.
• Had to pay for parking even though huge lot was empty and hotel was in the middle of nowhere near the airport. Nobody likes surprise fees.

“The hotel looks and feels new. The staff is friendly. The rooms are big and very comfortable. They make you pay $11/day for parking - that's not included in your bid price.”

Dec 5, 2008 by Kathy from Lubbock,TX
Overall Rating: 10

• Good price, excellent service, non-hotelly decor.
• No complimentary breakfast was offered. The restaurant was however excellent.

“I did not know what to expect when I made reservations, but the location was only five blocks from the family member we had come to visit for Thanksgiving. The decor was refreshingly different. The staff was friendly and efficient. It was an old-fashioned hotel with a new face. Over all, it was a wonderful experience.”

Mar 20, 2008 by Shelley from Rockwell, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• The ability for friends and family to help make the stay so special.
• Location by the house-cleaning closet (bright and early) they were working.

“The atmosphere was Great. Lots of people moving around. Everyone was friendly. Coffee was excellent. (Starbucks).”

Feb 21, 2008 by Austin from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I love all the pillows and the service was great.
• Their Wi-Fi was unreliable.

“We had a great time, the rooms are small but I was never uncomfortable. We walked to all the action, even walked to the American Airlines Center and it was a very nice walk. We will stay there again.”

Nov 7, 2007 by Krista from Mt. Pleasant, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[6]

• The staff was courteous and eager to accommodate our every need.
• There were a lot of homeless people hanging around the entrance.

“For the price, this hotel is outstanding. It is outstanding! It is convenient to a lot of attractions, and they have a free shuttle that will take you almost anywhere in the city and pick you up when you are ready to come back to the hotel. The drivers are courteous and friendly and very informative about what "to and not to do" in the city. It was our 4th wedding anniversary, and I made mention of this to one of the staff when we checked in. We left for a short while and went out for some sight seeing. When we returned, to our surprise, there was a card from the hotel, chocolate covered strawberries and champagne. But the most surprising thing was, in addition to the standard hotel card, there was a personal card (purchased by the employees) and signed by every member of the staff! They made our stay wonderful. I have never had such a good time on a short weekend trip! They cautioned us about the homeless people, and we were aware of the situation from reading other reviews, but, hey, this hotel in inner city! Any large city has a homeless population who gathers downtown for the benefit of the soup kitchens and charitable organizations. That just goes along with any downtown hotel. If someone doesn't want to deal with this, don't stay downtown. We were cautious but not afraid. We felt that they were harmless for the most part, but we did most of our traveling via the hotel shuttle and never even moved our car from the parking garage the entire weekend. This is a non smoking hotel and we mostly encountered the homeless outside the front lobby while we were smoking. They asked for cigarettes or a light. All in all, we had a wonderful stay and we would recommend this hotel to anyone! Well. Maybe not bill gates or Donald trump, but.”

Oct 18, 2007 by Joann from Larue, TN
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Everything was so comfortable. The two TVs was ideal for us.
• Nothing really comes to mind.

“Everything was so comfortable and clean and spacious. We truly enjoyed our stay.”

Sep 10, 2007 by Pam from Porterville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I love d the colors.
• Air conditioning.

“I loved the location of the hotel. I was able to walk to my appointment.”

Aug 29, 2007 by Gloria from Cleburne, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Hardwood floors in the rooms - clean and bright.
• None.

“The Hotel Indigo was an excellent hotel as it was decorated in bright, tropical colors. The hardwood floors in the rooms versus carpet was great - no nasty looking stains. The hotel overall was great; friendly and eager to help staff, great restaurant, and clean as a whistle.”

Jun 29, 2007 by Kim from Thousand Oaks, CA
Overall Rating: 3
Cleanliness:[9] • Staff:[9] • Location:[9]

• Decoration and atmosphere.
• Worst time ever spent in any hotel.

“During my business trip in Dallas, I have lost sleep, had cold showers, door was broken and could not get into my room etc.”

Jun 27, 2007 by Lauren from Ft Worth, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] •

• The overall design and the mood it set.
• Over priced food and drinks.

“Hotel Indigo was in a perfect location for us, close to the Smirnoff Concert Arena, but in downtown Dallas so we could hit the night life afterwards. The room was very comfortable and spacious, allowing us to relax and not feel too overcrowded. I really enjoyed the hotel's interiors; it was fun, youthful, and whimsical, the perfect option for a casual but modern traveler. I highly recommend it!”

Jun 11, 2007 by Greg from Minneapolis, MN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[6]

• Good breakfast.
• Room was not cool; fan air did not seem to work.

“Too bad the Indigo Aristocrat is in dismal downtown. Not much to see, aside from Dallas Museum of Art. Lots of construction going on, so maybe downtown Dallas will improve over the next few years. The hotel was fine, once inside, but outside needs makeover. My room was very nice, but fan and a/c did not seem to work.”

Feb 20, 2007 by Anne from Lexington, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This hotel newly (2006) renovated in blues, greens, paisleys, yellows & silver, super bed quilts.
• Nothing I didn't like.

“This newly renovated (2006) hotel has been cheer fully refurbished in bright yellow, greens, bluesand chrome. Magnificent king bed topped by 3 large yellow back pillows and super cozy reverse colored quilt. In lobby are two internets sat- tins, free of charge to guests. Within 2 miles walking distance of almost everything downtown. Walking distance of everything downtown. Lovely.”

Feb 14, 2007 by Kelly from Mansfield, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[6]

• Hotel was very different with beautiful colors and decor unlike any other.
• Outside of hotel seemed to need a remodel - looked a little old and the location wasn't great.

“I loved this hotel. The decor is absolutely beautiful with bright cheery colors - unlike anything I¿ve ever seen. The bed was so cozy and fluffy! The rooms were a little small, but the furniture was adorable. Staff was friendly. Location is a little bit sketchy, but inside is amazing!”

Feb 7, 2007 by Dee from Richmond, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[6]

• The room was very clean and nice.
• The parking is horrible and valet is too expensive.

“The hotel was great but the parking was not the best. The cafe was too expensive. They were charging basically 10.00 for an omelet.”

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Amenities at Hotel Indigo Dallas Downtown, Dallas

Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Boutiques City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Iron Laundry/Valet Services Pets Allowed Phone with speaker Porters Public Address System Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms Valet Parking Video Checkout

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