Hampton Inn Dallas-West End/Convention Center

Photos of Hampton Inn Dallas-West End/Convention Center, Dallas

• Add your own photo of Hampton Inn Dallas-West End/Convention Center

User Reviews for Hampton Inn Dallas-West End/Convention Center, Dallas

• Add Your Own Review »

Sep 9, 2008 by Mark from Grapevine, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Easy access via parking garage to rooms.
• Under construction. Not hotel's fault.

“For the price, it was great. Convenient. Easy in and out which was what we were needing.”

Sep 4, 2008 by Belinda from Winnsboro, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• Location.
• Parking fee.

“Friendly at desk. Clean and comfortable. Great location to American Airlines Center and West-End.”

Aug 20, 2008 by Edgar from Grapevine, TX
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[6]

• Nothing really.
• It smelled foul, the carpet, the bed sheets; the elevator was pretty pathetic, overall horrible.

“It smelled foul, the carpet, the bed sheets; the elevator was pretty pathetic, overall horrible.”

Jul 29, 2008 by Lynn from Sun City, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Wonderful free buffet breakfast.
• Neighborhood can be a little scary after dark.

“I have stayed at the West End for years when it was affiliated with Hampton/Hilton. We have a group and always prefer it to larger hotels because of price, excellent free and convenient breakfast. Fast elevators are a plus. Since it will be changing to a Crowne Point Hotel, the amenity return annually for will probably be discontinued for a restaurant like the others.”

Jul 15, 2008 by Sheila from Garland, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location. Walking distance to bars, restaurants, entertainment.
• Pay parking.

“Hotel was clean and comfortable. Nothing fancy, but appropriate for the price. Front desk staff was friendly and helpful. Pool and pool area looked like it needed an upgrade, but we did not use it, so it wasn't important to us. Overall we enjoyed our stay and would come again or recommend it to friends.”

Apr 27, 2008 by Marilyn from Cleburne Tx
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Close to The West End restaurants and American Airlines center.
• Having to pay for parking, dark rooms and leaky air vents, small bathrooms.

“The hotel is within 3 blocks of the West End restaurants. I have no idea about the night life, but the hotel is within 3 or so miles from Uptown, a short cab ride. That would be one of my biggest complaints. The parking at the hotel I thought was free, since the night I drove my car from the hotel, I was told to use my room key to get out of the parking garage. That would be great, but the next day when I went to check out I ask how I was going to get out of the parking garage and to my amazement was told I had to pay $7.00. I wouldn't have turned my room key in if I had known that. This means you couldn't take many car trips out of the hotel with out breaking the budget. My next complaint is the darkness of the halls and my room. Plus in my room I had to keep ducking a dripping water leak over the very small sink area. The only place you can plug in a curling iron and have a mirror.”

Apr 8, 2008 by Christen from Moore, OK
Overall Rating: 3
Cleanliness:[3] • Staff:[10] • Location:[8]

• Wireless Internet.
• Pool not heated, Everything was old needs to be remodeled. Boring hotel.

“The hotel is in need of being remodeled. Our room just felt grungy. Pool was dirty, and somewhat hazardous due to the beer bottle caps lying across the bottom of the pool. The fitness room looked awful. Simply two different hotel rooms side by side with a couple of pieces of equipment. Hotel is in a good location as far as being close to the convention center and Bank of American tower. The complimentary breakfast was decent. The wireless internet was great, download speeds were better than most. Would not recommend this hotel, the next potential customer would be better off paying a few dollars more for a hotel in Downtown or saving some money staying 5 minutes away from Downtown Dallas.”

Mar 25, 2008 by Shannon from Wichita Falls, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[9]

• The breakfast hot bar and the social hour were wonderful.
• The room was not cleaned in a timely maner.

“Wonderful hotel for site seeing in the Downtown Dallas area. It is a short walk to just about everything from JFK Memorial, Dealey Park, to House of Blues, Spaghetti Works, and Hooters. Great place for a short weekend in Dallas, TX.”

Mar 22, 2008 by Christy from Rogers, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent service, VERY FRIENDLY STAFF, clean and safe.
• Can't think of anything.

“Very pleased with stay. It was close to everything. The staff was excellent. They were super friendly and helpful with anything we needed to know or had questions about regarding the city or hotel itself. It was a very pleasant stay at a great price. We will definitely stay there next time.”

Mar 2, 2008 by Renee from Barton AU
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great location to Dealey Plaza and cozy clean room.
• Dallas downtown nearby is dead at night. No restaurants nearby.

“This is a great hotel if you want to be near Dealey Plaza. The room was great and it is undergoing renovations as it is going to become a Crowne Plaza. The area is dead at night, it is quite a walk to any restaurants, and it is a deserted walk, but it would only be a small cab fare. Would recommend for either tourists or business travelers.”

Feb 27, 2008 by M from Vancouver, BC CA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• Free breakfast.
• Paper thin walls.

“Staff were friendly but did not seem to know much about the surroundings in terms of dining or things to do.”

Feb 26, 2008 by Erin from Kingston, ON CA
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[8]

• The staff was really friendly and the hotel had lots of perks that made up for the lack of charm, such as free wifi, free hot breakfast, and free shuttle.
• The room wasn't exactly spotless and the bathroom area was really small and awkward.

“I went to Dallas for a large conference and stayed here because it was much cheaper than other Downtown (some luxury) hotels. Yes there are people waiting for buses outside the hotel, but it is literally only a 10 minute walk from the so-called Luxury District. I really don't see a difference.”

Feb 24, 2008 by Irene from Rochester, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendliness of staff and their willingness to accommodate requests.
• Choice of food in the banquet breakfast.

“Overall, given the price of the hotel room, it was excellent value. As a female traveling alone on business, I felt very safe, partially due to the need to use a pass key to access one's floor. The room had a wireless connection for no extra charge and a spacious desk, fridge and microwave. The bathroom was spacious and very clean with an excess of towels. This hotel is an excellent choice, located within walking distance to the art museum. I would choose this hotel again when returning to Dallas.”

Feb 21, 2008 by Rachel from Oklahoma City, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Cheerleaders.

“Great location, good for the price, what I would expect for an older hotel.”

Feb 18, 2008 by Scott O. from Brookfield, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room did not move. This meant a good night sleep.
• The toilet leaked.

“The hotel is not in the best of neiborhoods. I was not afraid during the day. But at night I did not feel comfortable outside. The hotel met my needs for cleanliness and comfort.”

Jan 28, 2008 by Randall from Longview, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, great location and wonderful staff.
• Old room smell.

“Great location for Downtown Dallas. Staff was wonderful and cared about the guest. Will go back anytime there is something I am attending in Downtown Dallas.”

Oct 10, 2007 by Kat from Riverside, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly atmosphere, convenient location. Just a great place to stay.
• Not too much to say. You can't use the balcony due the Fire department removing access.

“The West End Hotel in Downtown Dallas is a nice little place to stay. The staff is very helpful and polite; the location is great - within walking distance of any mode of public transportation (taxi, bus, train) within blocks of the "West End" restaurant/bar area. Even the rooms are pretty nice with comfortable beds (the King sized bed is spacious!). Overall, this hotel was a great place to stay, and I would come back for a return visit the next time I'm in Dallas.”

Dec 21, 2004 by Nelda M. from Rockwall
Overall Rating: 8

“It is an older hotel, but it was very neat and clean. The room was larger than I expected. My only dissatisfaction was that I had to pay for parking at the hotel, but that is common in downtown Dallas.”

2 of 2 people found this review helpful.

Oct 19, 2004 by
Overall Rating: 10

“A home away from home is how this Hampton made me feel. The staff was most friendly and the breakfast was great! A great hotel for a great price.”

1 of 1 people found this review helpful.

Sep 22, 2004 by Rance P. from Sand Springs
Overall Rating: 9

“The Hampton in downtown Dallas is always great to stay at.”

1 of 1 people found this review helpful.

• View All User Reviews

Amenities at Hampton Inn Dallas-West End/Convention Center, Dallas

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Safe Deposit Box Television with Cable