Hilton Dallas Park Cities

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User Reviews for Hilton Dallas Park Cities, Dallas

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Feb 19, 2008 by Peter from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Service at front desk, valet parking and restaurant were very good.
• The news is not my choice for newspapers..use state paper.

“Overall experience very good, from Valet to Restaurant. Room and bed were most comfortable.”

Jan 5, 2008 by Deena from Huntsville, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Wonderful beds.
• Advertised a whirlpool but did not have one. Valet parking was very expensive.

“Very comfortable all around but I am extremely disappointed that they advertised having a whirlpool online AND in their in room amenities guide. I met several other guests looking for the whirlpool and when I called the front desk to inquire they said "we don't have one". Also, there is NO parking except valet here, and when a friend stopped by to take me to dinner, he had to pay $18 to park his car in order to come up and get me. That is ridiculous. At $18 a day for parking, the valets got much smaller tips from me than if the parking rate were more reasonable. This is not a downtown location.”

Jun 29, 2007 by Joe C. from Homosassa Springs, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[5]

• Not too much but the bed linens.
• Charge for parking, charge for Internet in room.

“I am still waiting for a apology for the mild case of food poisoning I got from eating bad yogurt one morning. Not even a phone call from the manager to apologize.”

Sep 18, 2006 by Johanna from Tucson, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location and the atmosphere were excellent!
• I did not like the fact that I had to pay for valet (besides tips) and had to pay for Internet access.

“The hotel is in a wonderful location. Getting anywhere in Dallas is a breeze. The room and the staff were superb. The only problems with this hotel were the fitness center (lack of cardio machines and weights) and the fact that they nickel and dime you for valet and Internet use. That is not to be expected from an upscale hotel!”

Aug 26, 2006 by Victoria from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff very helpful.
• Pool too small, maybe 10x20 and 3 feet deep throughout. Both treadmills in need of repair.

“The hotel was beautiful and conveniently located to freeway access and great shopping. The staff was very attentive.”

May 9, 2006 by Ben from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice staff, rooms and location.
• Parking

“Beautiful location, great staff and nice rooms.”

May 9, 2006 by Dustin from Yukon, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[6]

• Great Service.
• Very small valet parking area. Felt very rushed loading and unloading.

“Very good service. Rooms were small. Very nice lobby. The parking was a little expensive, as valet was really the only option. The valet area was very small (only 3 cars could load/unload at a time. Good hotel.”

Mar 2, 2006 by Meloyde from Tulsa, OK
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful public spaces and room décor.
• The walls are so thin we heard screaming children all night and beds very uncomfortable.

“Beautiful facility and great staff. No parking though and the valet only limitation was sort of a pain because we went in and out frequently. Beds very hard and walls are very thin, so if you happen to get next to another guest that is even the slight be noisy, it is hard to sleep.”

Nov 29, 2005 by Patricia from Lanesboro, MN
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Coffee.
• Very unfriendly, misinformed me.

“Offered a shuttle from the airport, which when I got there, they did not even have that to offer. They apologized, but did nothing for the misinformation.”

Oct 12, 2005 by Lane from Edmond, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean, people were friendly.
• Breakfast was expensive.

“It was a very enjoyable stay. I don't like the fact that it was valet parking only. You have to pay a fee, not just tip. The fees were high. The breakfast buffet was good, but very expensive. Overall, however, we had a very nice stay.”

Oct 12, 2005 by Bob from Fort Wayne, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• Clean.
• You must valet park $16 a day.

“Hotel nice and clean but you must valet park if you have a car and the charge is $16 a day.”

Oct 1, 2005 by Gerald from Bellaire, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, great staff, beautiful hotel.
• Valet parking only.

“Located on a quiet street in the best area in Dallas, this hotel offers the best of everything - shopping, dining, and great accommodations. Close to major thoroughfares and with everything close, you'll feel like you are living in the best neighborhood in Dallas.”

Sep 8, 2005 by Sue from Amarillo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly
• Required Valet Parking

“Loved our stay. Very friendly staff. Clean and beautiful however the valet arking was a bit expensive.”

Sep 1, 2005 by Jim from Brownsville, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• The Staff's attention as we entered and left the hotel
• No appearent option to the valet parking.

“Overall it was a pleasant hotel stay.”

Aug 31, 2005 by Dirk R. from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent seamless service, quiet, comfortable, clean.
• Valet parking mandatory at $16 per day.

“Clean, classy hotel located in the Highland Park area of Dallas. Close proximity to the Toll Way. Large clean rooms with excellent bed / linens / towels. Quiet and comfortable all around.”

Aug 28, 2005 by John from Pensacola, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff . Nice rooms.
• Maid service was not up to par. Very erratic with towels,etc.

“Just a little inconvenient to get into. No good directions to hotel. Maid service was a little sloppy. Other staff was excellent. Would stay again.”

Aug 25, 2005 by Jacinda from Abilene, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• staff availability 24 hours
• n/a

“The staff was extremely accomodating; the room was quiet with excellent sleep quality.”

Aug 25, 2005 by David from Minneapolis, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[1]

• standard Hilton, nice rooms, clean
• hate mandatory valet parking....no way to park other than valet

“If you happen to have business in the area, and don't drive to the hotel, it's a lovely place to stay. If you happen to drive to the hotel, the mandatory valet is a rip-off. The location is way off the map ”

Aug 24, 2005 by Francesca from Oklahoma City, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Valet staff was quick, efficient & knowledgeable. Fast & easy checkout.
• Staff was a bit snobbish.

“The cleanliness & presentation of the hotel was wonderful. The service was quick & efficient, but a little dismissive. Overall, would recommend this hotel again.”

Aug 24, 2005 by Regina from The Woodlands, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was perfect, near everything! Hotel Staff a 10
• Mandatory Valet Parking $15 per night.

“Hotel is a block of Loop 12, upscale neighborhood, Northpark Mall down the street at Hwy 75,tons of shopping, good restaurants. Hotel was clean and lobby was really nice. Hotel staff was extremely courteous and helpful.I would stay there repeatedly. It was one of the best hotel experiences ever.”

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Amenities at Hilton Dallas Park Cities, Dallas

Bar/Lounge Business Center Concierge Fitness Center or Spa Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable