Hotel InterContinental Dallas

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User Reviews for Hotel InterContinental Dallas, Dallas

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Aug 21, 2009 by James from Nichols Hills,OK
Overall Rating: 8

• God place to stay.
• Trying to find someone for service. needs valet service. no concierge was available.

“Great hotel, just need to have people around for service especially pool service.”

Aug 21, 2009 by Kim from Palatine,IL
Overall Rating: 10

• Spacious suite
• Stale, strong odor in elevators

“We were delighted with the upgrade to the king suite. It was beautiful and spacious, two granite baths, two TV's, lovely appointments. The bedroom was located upstairs.”

Jul 25, 2009 by Ashlee from Pampa,TX
Overall Rating: 2

• I would have been great in 1975.
• Small room, broken beds, very outdated.

“The room was very small, the beds were oversized singles, they were also broken. No water pressure, tub did not drain. TV
was old and there were very few channels, hotel lobby smelled like paint all the time.”

Jul 13, 2009 by David from Houston,TX
Overall Rating: 9

• The Sunday Brunch was absolutely fabulous.
• Everything was well put together at this hotel.

“Our stay was quite pleasant with all the staff very friendly and prompt.”

Apr 20, 2009 by Katie from Cuero,TX
Overall Rating: 8

• Executive suites were very nice, updated and quiet!

“Good and clean. Enjoy our stay very much - quiet!”

Mar 21, 2009 by Robin from Tulsa,OK
Overall Rating: 2

• Pretty floor in lobby and check in area. Good location.
• Lobby was always under construction, room temperature was
  hot!

“Probably would not stay there again, nice location, but room temp control not working very warm at night, huge area in lobby empty no lounge no restaurant, just an empty huge hotel area. Has great possibilities but have stayed there over past 8 years several times, and it always looks under construction - rooms were nothing special, good Rusk personal care items and nice addition of Starbucks, but not open several times when we were interested in going there.”

Mar 16, 2009 by Nancy Horkey from Montgomery,TX
Overall Rating: 1

• It looked nice but the AC was not working.
• AC did not work, third time staying there with same problems.

“It looks nice, everything coordinates, but the AC is not good.”

Feb 8, 2009 by Barbara from Tulsa,OK
Overall Rating: 2

• Pretty.
• Tub tub was raw fiberglass that got in our skin.

“The hotel was nice. The staff not very friendly. We used the hot tub and there was raw fiberglass which got in our skin and left us itchy for days.”

Jan 15, 2009 by David from Irving,TX
Overall Rating: 10

• it was simply a beautiful place to stay.
• The only thing I didn't like was that the elevators are showing their age. They need freshening.

“The Intercontinental was a wonderful stay. Like the other Hotel Intercontinental we stayed at (in Buddapest) it felt different somehow from the typical Marriott or other luxury hotel we've stayed at here in the US. The decor was beautiful, the food was fantastic and the staff was prompt when needed and invisible when not. Overall, I was convinced that my previous experience with the chain was not a fluke and that I will try staying at more HC as I travel.”

Jan 7, 2009 by Malcom from Oklahoma City,OK
Overall Rating: 9

• Overall quiet & clean,
  nice
  TV & channels,
  spacious rooms.
• Outdoor pool only
  not all amenities offered were there.

“Overall, excellent
seemed several rooms were short towel set ups & coffee set up, my room had no robes
another room had only 1 robe
my room climate control would not turn off unless we turned the entire unit off - but staff response was quick & adequate. We always enjoy the stay
and would definitely return.”

Jan 5, 2009 by Josh from Austin,TX
Overall Rating: 8

• Good location and clean.
• No refrigerator (locked up with fees required).

“No free refrigerators and a bottle of water costs $4.50. Not family-friendly kind. Even motel-6 provides free refrigerator!”

Dec 23, 2008 by Brad from Lawton,OK
Overall Rating: 7

• Bathrooms were nice. Staff was courteous. Room decor was nice.
• Room was hot. Air was inefficient and the beds were awful. One side was broken down so I would slide. It was like a 400 lb person had slept there.

“It was okay. Rooms were renovated but they should have spent money on flat screens and beds. Beds were super hard which would be okay, but mine sloped horribly to one side making me feel like I was going to fall out. Bathrooms were great. Room was clean. Staff was nice.”

Nov 25, 2008 by Lynda from Gladewater,TX
Overall Rating: 10

• Luxurious room and bathroom.
• Everything was great.

“This hotel offered excellent service and had luxurious accommodations.”

Nov 11, 2008 by Mendy from Mesquite,TX
Overall Rating: 10

• It had suitable restaurants, boutiques and stores therein and was super nice.
• We did not have a refrigerator in the room.

“The Intercontinental Hotel of Dallas is a beautiful and conveniently located hotel. It was wonderful for a night's get-a-way for my husband and my anniversary. The rooms were very nice, modern but elegant, comfortable and roomy.”

Nov 8, 2008 by
Overall Rating: 8

• Very elegant and classy.
• A little old and outdated.

“The hotel was nice and has great service, but its a little outdated and looks old.”

Nov 3, 2008 by Gary
Overall Rating: 7

• Food was good and visually well presented.
• Hotel was showing signs of age. Wall coverings were damaged, TVs were old, not flat screen, floor coverings in hallways and conference rooms need updating.

“I would not choose this hotel again. It is an older hotel in need of numerous upgrades.”

Oct 28, 2008 by Shaniqua
Overall Rating: 5

• Nothing really.
• Long waits. Water is luke warm. Very noisy due to construction. Inconvenient location. Slow service.

“I would not recommend this hotel to anyone. The location is terrible. Not enough front desk staff. Long waits in line to check in/out. Water in bathrooms is not hot enough. Rooms very noisy due to construction taking place. Beds are uncomfortable, and rooms are outdated. Housekeeping knocks on your room unexpectedly during the early hours prior to check out, w/out necessarily knowing if that is the right room to clean, which was very annoying because they woke me up 3 times.”

Oct 28, 2008 by Jon
Overall Rating: 7

• Staff was helpful, room was spacious as was bathroom.
• Bed was quite hard, walls are quite thin and you can hear everything going on outside the room.

“Hotel was worth the money I spent as the room was spacious and nicely appointed. However, the bed mattress was quite hard, leaving my back somewhat sore the next day. Other than the bed, the hotel was fine.
”

Oct 22, 2008 by Natalie
Overall Rating: 9

• The staff, comfy beds, spacious room and nice bathroom.
• TV was old and did not work great, very limited cable, no microwave.

“Hotel was very nice and staff was excellent - went over and beyond. Rooms were nice and comfortable. Biggest problem was the television being old and not working great and very limited cable stations. The other issue was the parking. You had to walk a bit when you self parked, but there was not a lot of self parking - especially with a conference or wedding at the hotel which then forces you to park in the garage which is $10 a park (no in & out privileges). That was not good. There is valet, but that could fill up too. Lots of nice restaurants around the area, some fairly easy to walk to, but not all.”

Oct 21, 2008 by Melody
Overall Rating: 9

• Really nice.
• Room was either hot or cold, no in-between.

“This was a really nice hotel. My only complaint would be that the room temperature was not regulated, it was either too hot or too cold. The beds were okay, although they were not what I have experienced in a previous 4-star hotel.”

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Amenities at Hotel InterContinental Dallas, Dallas

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Bathroom Telephone Breakfast Buffet Cellular Telephone Rental Coffee Maker in Room Concierge Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym Express Checkout FAX Fire Alarm with Light Fitness Center or Spa Florist Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Iron Laundry/Valet Services Lounge Meeting/Banquet Facilities Mini Bar Modem Lines in Room Multilingual News Stand No Smoking Rooms/Facilities Outdoor Pool Outdoor Tennis Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security Shops/Commercial Services Sprinklers In Rooms TV Remote Control Television with Cable Tennis Turndown Service VIP Rooms/Services Valet Parking Vending Machines Video Checkout Wake-up Service

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