The Westin Hotel Galleria Dallas

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User Reviews for The Westin Hotel Galleria Dallas, Dallas

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Sep 29, 2009 by Donna from Spring,TX
Overall Rating: 10

• The room was gorgeous felt very luxurious to stay there.
• The bed was very hard.

“I loved the look and feel of this hotel. I instantly felt pampered and luxurious the bellman took a long while to bring my luggage up so I was late to my meeting, but everyone was trying to be as helpful as possible.”

Sep 23, 2009 by Jessica from Dallas,TX
Overall Rating: 9

• Convenience of location.
• They charged $25+tax for overnight parking.

“Overall, a pleasant stay. The room was large with a wonderful view, a comfortable bed, and a walk-in shower. There wasn't vending nearby, so the only option was the in-room stocked fridge. It was also unfortunate that they didn't warn us that the parking wasn't free, but a $25+tax per night cost.”

Aug 11, 2009 by Roger from Chillicothe,TX
Overall Rating: 10

• I liked the walk-in shower.
• No nightlight for the bathroom.

“Renovation transformation from the old one was splendid in design and function.”

Jul 28, 2009 by Isabella Giron from Allen,TX
Overall Rating: 10

• Clean rooms.
• The little refrigerator.

“Gorgeous hotel.”

Jun 12, 2009 by Pinar from Norman,OK
Overall Rating: 10

• Linked to Galleria, rooms are very nicely designed and fresh. Love it. Very clean rooms and beds.
• None so far.

“It is slick. Fresh Midern design. Friendly staff. My 3.5 years old daughter loves the room for some reason. She loved the little fridge. Sliding door of the bath rooms. And most of all she loved the fact that there is ice scatting ring below the hotel and very close to American girls store. Very convenient for kids and the rest of the family needs. Good spot to go to for Dallas I believe.”

May 22, 2009 by Charlene from Oklahoma City,OK
Overall Rating: 9

• Rooms were roomy and bed was comfortable.
• Room had crumbs on the window seat and floor and room did not smell good.

“Love the hotel and staff and I love the white tea scent in the lobby areas. We a little disappointed with the cleanliness this time.”

May 22, 2009 by Brock from Lewisville,TX
Overall Rating: 7

• The location and the staff.
• Pool not heated the day we arrived. Room a little small. Shower design poor.

“Friendly staff and a great location relative to the Galleria Mall and north/central Dallas. Rooms not quite as nice as the star level assigned. Also, the mini bar items are on a (overly sensitive) sensor. Young children will almost certainly touch/move the items and you will incurr a charge that has to be backed off. Heated pool was not heated the 1st night and was very cold. Heat was turned on the 2nd night. I would say the location is the main thing that makes this a desirable hotel.”

May 20, 2009 by Linda Jurjens from Piedmont,OK
Overall Rating: 10

• Being able to walk right through the lobby into the Galleria.
• Parking! One has to drive around and wait for a space to park.

“Very nice. Very clean. The bed and shower were excellent. Enjoyed the stay.”

May 13, 2009 by Allen from Cedar Hill,TX
Overall Rating: 10

• Central location between both airports.
• Parking.

“Great for a quick weekend getaway. Great shopping connected to the hotel. 2nd Floor Bistro, the food was excellent.”

May 6, 2009 by Debra from Kansas City,MO
Overall Rating: 10

• You can count on Westin for a decent night's sleep. The beds are comfortable and the rooms are quiet.
• The bathroom door was etched glass. Anyone using the facilities in the middle of the night woke the others in the room with the light.

“The staff was enormously helpful and pleasant. The bed was comfortable. We slept well and enjoyed our stay very much. We also liked the exercise facility, which had ample equipment, all in great repair. The personal TVs on the cardio machines were a real pleasure. In the name of style, however, the Westin has sacrificed some practicality. In the bedroom, across from the etched glass bathroom door was a full-length mirror, which reflected more light into the room from the bathroom in the middle of the night when someone used the john. Moreover, there are no hooks in the bathroom upon which to hang clothing.”

May 4, 2009 by Paul from Fort Worth,TX
Overall Rating: 10

• Clean, modern, well-appointed, spacious & luxurious room and bathroom.
• No bathrobes in room.

“A very pleasant, upscale hotel offering large, modern luxurious rooms and bathroom.”

Apr 22, 2009 by Wendi from Mineola,TX
Overall Rating: 9

• We loved the newly remodeled room and bathroom. The staff was excellent.
• We were not crazy about the glass bathroom door.

“Our room was very attractive and comfortable. I enjoyed the Starbucks coffee each morning. We loved the heavenly shower! Every staff member we encountered was extremely friendly and helpful. We took advantage of the valet parking and were so glad we did. It really made things so much easier.”

Apr 10, 2009 by Margarita from Kingwood,TX
Overall Rating: 9

• Security.
• The swimming pool and deck was not available until May, I was looking forward to laying out and relaxing by the pool.

“Was overall very pleased with the room and amenities.”

Apr 9, 2009 by Annette from Texas,TX
Overall Rating: 10

• Comfortable, convenient and luxurious.

“Would definitely stay there again.”

Apr 3, 2009 by Denise from Wichita Falls,TX
Overall Rating: 10

• Very nice - perfect location.

“Hotel was awesome.”

Mar 26, 2009 by Diana from Ft. Smith,AR
Overall Rating: 10

• We have 5 year old daughter and the location of the Westin to the American Girl store and the Galleria was perfect.

“Would recommend this hotel. Very nice and great location.”

Mar 25, 2009 by Richard from Fayetteville,AR
Overall Rating: 10

• My wife loved walking right from the lobby directly into the Galleria shopping mall.
• Most rooms have only showers. We prefer the option of a tub.

“We were delighted with the quality of the Westin Galleria Hotel. I have never seen another hotel which opens so immediately into a really nice shopping center. The hotel is first class, and our room exceeded our expectations.”

Mar 17, 2009 by Laura from Monroe,KS
Overall Rating: 8

• Location to galleria.
• Bathroom light went out in the middle of my shower.

“The bathroom light went out in the middle of my shower leaving me in total darkness. It took around 1hour for them to fix it. I still had 3 teenage girls that need to get ready. We were about to change rooms when they got it fixed. I asked to be upgraded to a suite for the problem, but the most they would do is the concierge level. They also comped my movie.”

Mar 12, 2009 by Lori from Weatherford,TX
Overall Rating: 2

• Comfortable bed.
• Useless concierge.

“This is
not a 4 star hotel. The service was terrible, the concierge either had no information or gave us wrong information. They would not call a taxi, instead told us to go outside and hail one. We requested, by phone, our car be brought out of valet and they didn't send for it until we arrived outside, 20 minutes later and requested it a second time. After all of this, they charged us for minibar items we did not use, corrected the bill, then billed us a different, higher amount anyway. I will not stay at this hotel ever again.”

Dec 10, 2008 by Cheryl from Breckenridge,TX
Overall Rating: 10

• Excellent place to stay.

“Perfect for a romantic weekend get away. Very clean, excellent accommodations.”

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Amenities at The Westin Hotel Galleria Dallas, Dallas

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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