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Sheraton Suites Market Center 3-star

2101 North Stemmons Freeway, Dallas, TX

The Sheraton Suites Market Center is located in the heart of Dallas, across from the World Trade Center, Infomart, Market Hall, Apparel Mart and Furniture Mart.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Business Center, Restaurant
  • Average User Rating: 8.0 [rate it]
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User Reviews for Sheraton Suites Market Center, Dallas

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5]
Based on 648 user ratings

Jul 28, 2008 by Barry from Tomball, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Nicely appointed renovated rooms.
  • Had to pay for Internet and Parking.

“The rooms here are beautiful. The bedroom is a bit small, but nothing you couldn't handle. The hotel is finishing a $10 million renovation and should be done by the end of September or October of 2008. All rooms sans artwork, a few end-tables and lamps are finished. The remaining items should come in soon, but they are not required to enjoy your stay there. Pool is nice, hot-tub is being re-surfaced as of this writing. Everyone was so friendly and asked about how your stay was going. That means a lot. I would definitely recommend this hotel to anyone who would like to stay in the area. Its very nice.”

Jul 14, 2008 by Lisa from Huntsville, AR
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Staff was helpful and provided us with storage for the furniture we bought.
  • Housekeeping did not clean the shower once during the entire week.

“Rooms were nice and newly renovated. The beds were super comfortable. It had a small balcony. There were new flat screen TVs. They do charge for internet access and parking by the day. Great hotel at the edge of the market and design district with lots of antique shopping nearby. Lots of restaurants within a short distance.”

Jun 16, 2008 by Martin from Ankeny, IA
Overall Rating: 5 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice lovely.
  • Fine.

“I really did not like the secret fees when I got there I would like to refer you to other people but as customers we need to know about everything about our purchase from you.”

Jun 7, 2008 by Sarah from Waco, TX
Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The room was spacious, the bed was AWESOME and the staff was so very kind and helpful.
  • Not really something I didn't like, but more of recommendation: free Wi-Fi. There's really no reason not to offer free internet.

“I was quite impressed with the Sheraton Suites. Beautiful lobby, awesome staff. The hotel was undergoing some cosmetic upgrades, so there were some unattractive areas, but it did not detract from enjoying my stay. I would be more than happy to recommend it to friends and I look forward to staying there again. Thank you.”

Jun 5, 2008 by Judith from Corpus Christi, TX
Overall Rating: 2 Overall user rating
Cleanliness:[4] • Staff:[2] • Location:[6]

  • Dining facility was great.
  • I asked for 2 double beds I was given king with pull out couch.

“Almost all the floors were being renovated. When we arrived and saw we had a king bed and pull out couch, we immediately went to the desk to request a change. The staff at the desk just said "Sorry, we don't have any other rooms. We can't switch you until tomorrow" The next am I went to desk and again was told they had no other room, even after I told them my 14 yr old slept on the floor.”

May 24, 2008 by Bernard from Longview, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The comfort of the bedding.
  • Construction was going on within the hotel (noise).

“The hotel was nice for the price!”

May 11, 2008 by Jon from Parker, CO
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Location:[6]

  • Exactly what I needed at the right price.
  • Fitness center was under construction.

“Great for business travel. Nice accommodations. Friendly staff! Dallas well. It was hot and humid.”

May 11, 2008 by Mike from Austin, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Very nice rooms with balcony and two room suite (every room).
  • Extra charge for parking, lot was nearly empty. They did waive it when I complained.

“Great staff, great rooms, great location.”

May 9, 2008 by John from Iamondhead, MS
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Location.
  • $8.00 per day for outdoor self parking.

“Hotel undergoing renovations and a little noisy during day time. Only entrance to front of hotel partially blocked due to maintenance.”

Apr 26, 2008 by James from Oklahoma City, OK
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[9]

  • The location.
  • Asked for non smoke room, got smoking room, hotel under renovation, very noisy.

“When I called ahead and asked for a king bed & non smoking room, did not want to work with me. I wish you all would not put people up in hotels that are undergoing renovation. It would probably take this hotel off line for only 8-10 weeks.”

Apr 25, 2008 by Ronald from Benicia, California
Overall Rating: 5 Overall user rating
Cleanliness:[2] • Staff:[8] • Location:[9]

  • Some of the staff is friendly.
  • The hotel isn't very clean.

“As a Sheraton this hotel was most disappointing. Initially, we were erroneously assigned a smoker's room. After complaining we were given a less than clean room on the 5th floor. The cleaning staff takes no pride in the quality of their work. The dirty tub and bathroom sink were barely touched. When brought to staff's attention the maid began "cleaning" them with a dry face towel. The hotel nickel and dimes you to death.”

Apr 24, 2008 by Neftali from Mount Pleasant, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • The bed very conf. The room enough space. Very nice.
  • Pay for the parking, kind of strange but its okay.

“As I expected, up to my style, friendly staff, comfortable bed. I will definitely will stay here again.”

Apr 22, 2008 by Bill from Hooven, OH
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[6] • Location:[4]

  • The food and bar area was great.
  • The wall paper was falling off, room was dusty.

“Looked a whole lot nicer in the pictures, was very disappointed. The TV sound didn't work correctly. Over all very disappointing.”

Apr 17, 2008 by Jim from Alexandria, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location convenient to downtown, Love Field, and DFW airports.
  • Costs to park - about $8 a night.

“Sheraton Sweet Sleeper bed rocks! Very, comfortable bedding, tons of space, a refrigerator and microwave in the room was very convenient. Convenient location with easy access to IH-35E, Love Field, DFW Airport, Oak Lawn, American Airlines Center, Market Center.”

Apr 16, 2008 by Laura from Lindale, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • There were 2 TV, 2 rooms, a refrigerator. Great beds.
  • As a customer of the hotel, that has a big parking lot, I shouldn't have to pay to park.

“The hotel personnel were very friendly, always called you by your name, even on the phone. The rooms was great, loved the idea of a suite.”

Apr 9, 2008 by Cindy from Tyler, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[10]

  • Clean & friendly.
  • I don't like it when parking is an additional charge.

“People were friendly, hotel was nice and clean. I feel if I should have to pay for parking, at least it should be in a secure garage or guarded parking lot. We never saw a guard.”

Apr 9, 2008 by Kris from Perth Amboy, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Great location. Convenient to downtown and other areas of the city.
  • Very small suites. No room in the bedroom. Very old TVs.

“Really nice hotel and great location. Very clean lobby and friendly staff. The hotel exterior and the rooms could use an upgrade. The rooms were very nice and presentable, just slightly outdated rugs and TVs. Nonetheless, the overall stay was pleasant and comfortable.”

Apr 7, 2008 by Bill from Texarkana, TX
Overall Rating: 5 Overall user rating
Cleanliness:[2] • Staff:[8] • Location:[10]

  • Location, right on I35 where we were going South.
  • Needed cleaning and upgrading.

“Location was great for our purposes, but was time for upgrading; door lock didn't work although secondary did work. Spots on carpet, non smoking room with cigarette burns on the rim of sink, sloppily applied caulking in shower.”

Apr 6, 2008 by Terry from San Antonio, TX
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[8]

  • It was very convenient to the location we were visiting.
  • The hotel was being remodeled, and we did not have a new room.

“The hotel was under renovation. Hammering, pounding, and other loud noises were audible during daylight hours. The fire alarm went off a few times for 10 minutes or so. Otherwise, the staff were friendly and understanding.”

Apr 5, 2008 by Linda from San Angelo, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very spacious suite, well appointed.
  • Room was not ready when I arrived, had to wait 30 minutes in the lobby.

“The hotel is very convenient to the Dallas Market Center. It has very helpful staff and spacious, comfortable suites.”

Amenities at Sheraton Suites Market Center, Dallas

  • 24 Hour Front Desk
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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