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Sheraton Suites Market Center
2101 North Stemmons Freeway,
Dallas, TX
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Average User Rating: 8.0 Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5] Based on 700 user ratings |
Jan 28, 2010 by
KaShunda from Lancaster,TX
Overall Rating: 10
“ This hotel is charming and romantic. It has a separate bedroom which was a plus. Everything I needed was there. Very cozy, warm and inviting. ”
Jan 18, 2010 by
Maccie from Port Arthur,TX
Overall Rating: 7
“Nice hotel, amenities.”
Jan 17, 2010 by
James from Sandy,UT
Overall Rating: 5
“The requested king bed was not available with the only alternative offered being a handicap accessible room with a full size bed. The low, small bathroom vanity, lower than standard mirror and hand-held type shower were all drawbacks. The uncomfortable bed, pillows and linens made for a less than pleasant nights sleep.”
Jan 2, 2010 by
Kristin from Hillsboro,TX
Overall Rating: 10
“We got the greatest deal on this hotel! The staff was so friendly and we were amazed when we got to the room - 2 separate rooms with a refrigerator and a microwave! We ordered dinner one night at the bar and they called the room when it was ready - We had a really great experience and would suggest it to anyone else!”
Dec 9, 2009 by
Jim from Longview,TX
Overall Rating: 10
“Excellent value service, close to West End, quiet, comfortable, I would stay there again.”
Dec 9, 2009 by
Dustin from Olathe,KS
Overall Rating: 8
“Staff I encountered was friendly and helpful. Hotel was clean and quiet.”
Oct 21, 2009 by
Lori from Amarillo,TX
Overall Rating: 10
“My overall stay was awesome. I recommend this hotel to anyone. Everything was so clean and comfortable. Love it and will stay again.”
Oct 12, 2009 by
Mona from Stillwater,OK
Overall Rating: 8
“Clean, adequate friendliness of staff. Definitely a 3*. Would have liked to have been informed about overnight parking. I didn't find out about it until we got the bill.”
Sep 29, 2009 by
Janis from Cypress,TX
Overall Rating: 8
“We have not stayed at a Sheraton Suites hotel before but liked having 2 TV's and the bedroom was very comfortable. The employees of the hotel were very nice and helpful.”
Sep 9, 2009 by
Angela from Lawton,OK
Overall Rating: 10
“The hotel was in a great location. The room was really nice and I will stay there every time I visit Dallas.”
Aug 26, 2009 by
Shane from San Antonio,TX
Overall Rating: 10
“Hotel was very nice. Room was great. We were traveling with 3 young children, so nice accommodations.”
Jul 31, 2009 by
Lawrence from La Jolla,CA
Overall Rating: 6
“I stayed at the same hotel a week ago, and the room was better the first time. this time, the bed was not made up very well. when i first turned on the shower, dark brown water flowed from the shower for about five seconds. Also, the bathroom floor did not seem as clean.”
Jul 13, 2009 by
Raymond from Marshall,TX
Overall Rating: 9
“I was very pleased and surprised with the room. I lease a space to a fine import linen store in my area and use imported linens for both bed and bath in my home. I also use high quality pillows on my beds as I usually carry my own when I travel. Having left for this trip in a hurry I forgot them and usually do not sleep well but was most pleased that the pillows at the hotel were perfect and I slept well and got up rested for my busy work day.”
Mar 24, 2009 by
Susan from Muskogee,OK
Overall Rating: 9
“Nice place to stay for short trips.”
Dec 28, 2008 by
Jim from Canton,GA
Overall Rating: 9
“Well, my over all experience was excellent but they do charge $8 a day for parking. I was there for 2 weeks so you can understand my displeasure with this.”
Nov 6, 2008 by
Overall Rating: 8
“Overall, I liked the hotel,
the food at the restaurant was the worse I have ever had. Got a baked potato and it was still raw sent it back and got a steamed potato. If
I wanted a steamed potato
I would have gotten mashed potatoes. Waitress thought it was funny. And the lack of notice ability by the wait staff was unreal.”
Oct 8, 2008 by
Claire
Overall Rating: 8
“This hotel is a 3 star hotel and my room was beautiful, but there are some serious issues. There was a parking fee which increased the price of the stay 25%. The TV in the bedroom was not working properly.
”
Oct 6, 2008 by
Bob
Overall Rating: 6
“Easy walking to the World Trade Center. The rooms were recently remodeled, but they really missed the mark. The overall service was not good. They were not busy, but wait staff would disappear for a long period of time. It seemed that people were not well trained. Employees there who were shining stars and they made things better. Seems to be a definite lack of on hand management.”
Aug 25, 2008 by
Kelli from Temple, TX
Overall Rating: 4
Cleanliness:[8] •
Staff:[2] •
Location:[7]
“I was disappointed with my stay. Upon arrival, the clerk told me that the entire hotel was non-smoking. Then I found out I had to pay $8 a night during my stay to park my car at the hotel. I was also disappointed to find out the hotel was under construction, and the pool, hot tub, courtyard, and bar were unavailable. All in all I would not go back to Sheraton Suites for the shoddy, unhelpful service, and the quality of the rooms which were missing a lot of furniture and other items due to their revamp.”
Aug 15, 2008 by
Gregg from Wind Lake, WI
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The Staff are helpful and friendly; the hotel is very clean with great amenities.”
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