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Homestead Studio Suites Plano
18470 N. Dallas Pkwy,
Plano, TX
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Average User Rating: 7.5 Cleanliness:[8.0] • Staff:[7.5] • Location:[8.0] Based on 156 user ratings |
Sep 12, 2008 by
Andrea from Plano, TX
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[7]
“For the star level I was comfortable in the hotel. The bed was comfortable the staff was very friendly. Unfortunately the pool was closed while I was there.”
Sep 12, 2008 by
John from Gilmer, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel always meets my needs and the staff is professional.”
Aug 26, 2008 by
Phyllis from Little Rock, AR
Overall Rating: 8
Cleanliness:[8] •
Staff:[4] •
Location:[10]
“I enjoy staying at this facility. I was extremely angry after using the phone and its cost. I became even more angrier that the staff at this hotel refused to give me the telephone carrier's information to discuss the outrages charges that had occurred. I was there on a family emergency and only made a few calls that totaled an extreme amount. The staff argued with me for over an hour making me late for my appointment, refusing to let me back in the room until I pay the full price of the phone bill, when I had no idea there was a dial out fee, a connection fee and a talking fee. That is ridiculous. I like this hotel but the management and staff at this faculty on more than one occasion have and can be extremely rude, not helpful and talk at the guest like they are scum.”
Aug 20, 2008 by
Syed from New York, NY
Overall Rating: 8
Cleanliness:[7] •
Staff:[10] •
Location:[6]
“Decent hotel for the price range, Good for business travelers.”
Aug 14, 2008 by
Linda from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I had problem with the air conditioner and the lack of assistance from the desk clerk.”
Aug 9, 2008 by
Alicia from Frisco, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Our experience here was excellent as usual. We have been here several times and hope to return if we need to stay in the area again. The rooms are very clean, hotel very quiet and they have a nice pool area. The staff are very friendly and helpful. The mattress was firm for me but I need a soft mattress so it may be fine for others and the elevator was broke while we were there. It was broke last winter when we stayed there but I was told that it has worked just fine the months between so maybe it is US?”
Aug 6, 2008 by
Charles from Mesquite, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“This place was great. We got to the room and were pleased even more. This place was clean and had a complete kitchen including a full size refrigerator dishwasher stove microwave plates cups knives and forks. I had a problem with the comfort of the mattress (it was too firm) however my wife loved it.”
Jul 25, 2008 by
Cynthia from Garland, TX
Overall Rating: 4
Cleanliness:[10] •
Staff:[10] •
Location:[5]
“Hotel was nice, access to get back on toll way is not easy - you have to go up and loop back around to get back on toll way. Staff was very friendly and professional. Hotel room was very clean. My only problem was the bed was hard and uncomfortable.”
Jul 21, 2008 by
Leslie from Dallas, TX
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“Very nice, good location, room is great. Lots of great windows, separated living and bedroom area make it great for longer term business or other stays. Does not have an oven, or a colander for pasta, which is an easy meal to make on a trip, or much kitchen storage if staying for a while on business but the pool is great, resort style with a waterfall and hot tub, not like on usually sees at extended stay suites. Landscape is nice. There have been some problems with cars being broken into for GPS and laptops, which is why they received a 9 in that area, but once that is taken care of, the rating would be a 10 overall. Very good and would recommend it to someone who would need a hotel like this.”
Jul 3, 2008 by
Yew F. from Plano, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This is a excellent value for money and the room is big.”
Jun 29, 2008 by
Tina from Austin, TX
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[7]
“Pleasantly surprised at the quality of the room for the price.”
Apr 28, 2008 by
Rich from Lafayette, IN
Overall Rating: 6
Cleanliness:[6] •
Staff:[7] •
Location:[5]
“Hotel was fine. Coffee maker was dirty and as much as we would like to have used kitchen facilities, we didn't feel it was worth the health risk. Would stay there again.”
Apr 17, 2008 by
Paul H. from Leominster, MA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“This hotel met all of our expectations, and was able to accommodate our group of 6 males with rooms that had two beds. We are in a band and had traveled from Massachusetts to Texas for three shows. Of all the hotels we stayed at, this one was in the top two best experiences. Staff was superb, rooms were great, hotel 'noise' was not an issue as with some hotels. This was a positive experience, and I would recommend to others!”
Apr 3, 2008 by
James from Granbury, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[7] •
Location:[9]
“Located just off the George Bush Turnpike, this Plano Hotel provides its guests with accommodations that should please some of the pickiest travelers. It's up to date rooms with views of the oft windswept inner courtyard have a comfortable feel to them. The highlight of this hotel for me was its large, well-heated spa. In the morning you are treated to a bagel breakfast with "fixing's" Apples, oranges cream cheeses, hot cereal, and some surprisingly tasty automatically dispensed coffees. You can read a paper or watch the morning news while munching by the fireplace.”
Mar 19, 2008 by
Abid from Oklahoma City, OK
Overall Rating: 5
Cleanliness:[4] •
Staff:[6] •
Location:[7]
“OK stay. Staff was friendly. our stay was very short.”
Mar 8, 2008 by
Alicia from Frisco, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[7] •
Location:[8]
“I enjoyed my stay. It was very quiet. They don't offer much for weekday breakfast but it was nice having a kitchen. If I don't return it would be mostly because of the beds. They were too hard for my taste.”
Mar 5, 2008 by
Suzanne from Wichita Falls, TX
Overall Rating: 7
Cleanliness:[7] •
Staff:[5] •
Location:[8]
“When I arrived at the hotel to check in there was another couple in front of me being dealt with. The employee at the counter waiting on us was on a personal phone call. The phone never left her ear. She completed the transaction in front of me and then continued to stay on the phone while dealing with me. I not only heard all about her personal business but damn it came out of her mouth too. Granted she was nice enough but very unprofessional on how she dealt with customers.”
Feb 25, 2008 by
Ben from Remlap, AL
Overall Rating: 9
Cleanliness:[4] •
Staff:[9] •
Location:[8]
“This hotel is great for the businessman or woman in need of a great hotel at a great price.”
Oct 1, 2007 by
Allan from Encino, CA
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[5]
“This was a horrible experience. I asked for a ground floor room and was told that I would get a 3rd floor room. The air conditioner in the room didn't work; the rugs were dirty and worn.”
Jul 22, 2007 by
Dana from Davis, OK
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[7]
“I was very happy with this hotel.”
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