Hilton Garden Inn Dallas/Market Center

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User Reviews for Hilton Garden Inn Dallas/Market Center, Dallas

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Aug 13, 2008 by Alan from San Marcos, TX
Overall Rating: 3
Staff:[7] • Location:[8]

• Location.
• Bathroom, decor, hot water, and AC were substandard.

“The hot water went out on me and the hallways were not air conditioned. It took 6-8 hours to cool down the room I was in because the system was off when I entered. I was put in a Handicap room with no bathtub and I had to hand held the sprayer because it was not attached properly. The decor from the tile and the carpets were not thought out very well. Not what I would expect from a Hilton.”

Dec 13, 2007 by Chris from Moore, OK
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Comfortable room shower was great and bed was excellent.
• Hallway smelled very badly smelled like chlorine and cinnamon scented spray.

“Stay was brief and staff was more than accommodating. The room was comfortable clean and very nice large room. Only bad thing I have to say about this hotel is the hallway going to our room smelled pretty bad the pool was on the first floor and I think the smell from the chlorine in the pool and the air freshener they used mixed to create a pretty bad smell. But will stay again and would recommend it to others. Our room did not smell like this for those wondering.”

Jun 11, 2007 by Judy from Jacksonville, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The handicap room.

“Our stay was great.”

Feb 9, 2007 by Bryan from Vacaville, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Convenient, close to freeways.
• Wasn't told about complimentary water.

“Very convenient, close to freeways, close to uptown, oak lawn, reunion arena, and downtown. Hotel was clean although I did find a toothpick below my bed. Service was friendly, but was not told of the complimentary water; otherwise I wouldn't have chipped in my $1.25 at the vendor machine. The restaurant host was very nice, and breakfast was what I needed.”

Feb 8, 2007 by Denise from San Angelo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Made me feel good.
• The uniform of the waitress in the restaurant was unkempt.

“Enjoyed our stay, would recommend it to anyone.”

Jan 30, 2007 by Tina from Port Angeles, WA
Overall Rating: 3
Cleanliness:[9] • Staff:[1] • Location:[9]

• It was clean.

“The service and the hours of food service were not traveler friendly. It was very poorly managed.”

Jan 26, 2007 by Debbie from Marshall, TX
Overall Rating: 10
Cleanliness:[6] • Staff:[10] • Location:[10]

• Close to my meeting. Loved the shuttle service. Easy to get to.
• Food slow and cold when I got it.

“Would stay again. I ask for non smoking and got smoking. Could not change due to any vacancy. Had a headache from the smoke residue.”

Jan 5, 2007 by Vicki from Omaha, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, decorated beautifully, classy lobby, friendly staff.
• Only outdoor pool advertised as heated but it was not.

“We had a wonderful stay at the Hilton gardens. Our children and grandchildren enjoyed the facility including the workout room. The hotel was much more beautiful than the internet pictures depicted. The hotel was easy to locate and we had an easy time finding nice dining nearby without driving long distances.”

1 of 1 people found this review helpful.

Dec 11, 2006 by Matt from Edmond, OK
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• The size of the hotel was nice and large.
• There were many broken things in my room, like light bulbs or drawers, or flushing toilet, room #422.

“This is a great hotel for business travelers as it's easy to locate off the highway and just as easy to get back on. Close to downtown and everything it has to offer. The rooms were large and included a microwave and refrigerator which was very convenient.”

Aug 6, 2006 by Nancy from Megargel, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Easy to get to.
• Supper menu lack of variety.

“Very good.”

Jun 26, 2006 by Alan from College Station, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Room Amenities, free Internet, free parking.
• I cannot think of anything.

“It was a very nice and well-maintained facility. The rooms were spacious with nice furniture. Internet service was free.”

Jun 24, 2006 by Kathy from Alpine, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[6]

• Use of in-house computer.
• No free breakfast.

“Nice room, good service in a convenient location.”

Apr 9, 2006 by Paula from Roswell, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Liked having fridge & microwave in room as well as coffee service.
• Room maids did not speak English.

“Room was comfortable. Staff efficient. Good ambiance.”

Oct 15, 2005 by Tiffany from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a really nice, clean, conveniently located hotel.
• I was a little upset that we received a room that only had a sofa bed, but it was nice otherwise.

“It was in a nice location, was clean and kempt, and the staff was friendly, despite having a lot of college kids there for weekend. It was a very enjoyable experience.”

Sep 22, 2005 by Jerry from Pine Bluff, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Clean, close to business.
• needs better cable TV, front desk help hard to understand and not friendly.

“Clean, close to Market Center, had coffee maker, fridge and microwave.”

Oct 13, 2004 by
Overall Rating: 9

“I stayed at The Hilton Garden Inn in Dallas during the OF-TX football game and it was such a good location since it was within proximity of downtown, west end and the cotton bowl. Excellent service and spacious rooms. Just be careful what you spend on the breakfast and the bar”

1 of 1 people found this review helpful.

Oct 13, 2004 by
Overall Rating: 7

“There was a cotton ball in the trash can. The tile grout in the shower had mold. I didn't complain to management as everything else was ok. The help at the registration counter was very pleasant, tried very hard to please but sadly was very incompetent .”