Hilton Garden Inn Dallas/Market Center [Dallas, TX]- Hotel Reviews - MyTravelGuide.com


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Hilton Garden Inn Dallas/Market Center 2-star

2325 North Stemmons Freeway, Dallas, TX

Hilton Garden Inn Dallas-Market Center Hotel is on the Stemmons freeway at I-35 near the Dallas Trade Mart and Market Center district.[more]

  • Amenity Highlights — Fitness Center or Spa, Business Center, Restaurant, AM/FM Alarm Clock, Hairdryers Available
  • Average User Rating: 9.0 [rate it]
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User Reviews for Hilton Garden Inn Dallas/Market Center, Dallas

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[8.0] • Location:[9.0]
Based on 150 user ratings

Oct 5, 2009 by Kimberly from Topeka,KS
Overall Rating: 10 Overall user rating

  • The rooms are huge!
  • We left a camera charger there, contacted them, they said they'd call back, never did.

“Our stay there was amazing. It was really close to several places we needed to go and the people were quite friendly. The rooms were gigantic and very clean.”

Sep 3, 2009 by Kelli from Metairie,LA
Overall Rating: 9 Overall user rating

  • The room was fantastic.
  • No complaints.

“This hotel was very nice. The staff that we encountered didn't excel in anyway, but were nice as well.”

Jul 10, 2009 by Judy from Crosby,TX
Overall Rating: 7 Overall user rating

  • Beautiful room, free parking and free internet.
  • No air conditioner in the hall, no drink machine on floor, no room service or restaurant service during my weekend there.

“Must have picked the wrong weekend to visit. Had planned to have room service and work on projects but had to go out to eat. Hallways were hot from no air conditioning.”

Jul 3, 2009 by Anita from Houston,TX
Overall Rating: 10 Overall user rating

  • Clean, convenient, employees were super nice.
  • Nothing.

“Great! I hope to stay there again.”

Apr 29, 2009 by Carl from Big Spring,TX
Overall Rating: 10 Overall user rating

  • Friendly! Even the manger was on the floor and I met him!
  • Nothing!

“This hotel exceeded my expectations. Everyone, and I mean everyone was friendly and spoke every time I saw them. The manager was in the lobby most of Saturday supervising a crew that was cleaning the grout between every tile. The manager obviously runs a very upscale, clean hotel. I would definitely stay there again and again.”

Mar 19, 2009 by Jennifer from Crowley,LA
Overall Rating: 10 Overall user rating

  • Very comfortable atmosphere/safe as
    I travel alone.

“I
enjoyed my stay and have told others already about it.”

Mar 18, 2009 by Courtney from Robstown,TX
Overall Rating: 10 Overall user rating

  • Great value for the price.
  • Cannot think of any.

“Great hotel, reasonable prices. Will stay at this hotel again!”

Mar 14, 2009 by Kristi from Dayton,TX
Overall Rating: 10 Overall user rating

  • Very nice room.
  • Nothing that I can say.

“The staff was very welcoming and answered any questions that I had. I only ate breakfast at the restaurant, but the buffet was good and the staff was
very nice. The room had a very comfortable bed. I really liked the fact that there was a microwave and frig. The room was of nice size.”

Mar 14, 2009 by Derek from Albuquerque,NM
Overall Rating: 10 Overall user rating

  • Very friendly and extremely helpful staff.

“The hotel has a beautiful architectural entrance. The rooms are spacious and relaxing. The security is very efficient and friendly. The front desk clerks are very friendly and professional.”

Mar 7, 2009 by Jay from Alexandria,VA
Overall Rating: 9 Overall user rating

  • Great location - easy access to IH-35E and Market Center.
  • The AC/Heating plant is loud. No restaurants within walking distance.

“Very friendly staff, new construction, free high-speed internet and continental breakfast, free parking. Rooms are comfortable and very spacious. Great location, great property, and great staff. Can't go wrong here.”

Mar 3, 2009 by Sascha from Gun Barrel City,TX
Overall Rating: 10 Overall user rating

  • We liked not having to pay for parking. Also the Internet access.

“The staff was very friendly and helpful. Even with all the cheerleaders that were staying there due to the NCA Cheer leading competition. Our fridge wasn't working and within the time we went to the competition and came back it was fixed.”

Jan 25, 2009 by Mike from Philadelphia,PA
Overall Rating: 6 Overall user rating

  • Nice rooms, good location, courtesy shuttles.
  • No free breakfast.

“Nice hotel, located within walking distance of UTSW medical campus and trinity train station. Hotel shuttle is nice. Rooms are clean, but does not have flat screen TV like other Hilton Garden Inn locations.”

Jan 6, 2009 by B from Longview,TX
Overall Rating: 6 Overall user rating

  • Excellent location.
  • The mattress was in bad condition.

“We had a fairly good stay at this hotel, the mattress was leaning to one side and hurt our backs. Also, the night manager was kinda rude to me when I accidently stepped on a wet floor.”

Aug 13, 2008 by Alan from San Marcos, TX
Overall Rating: 3 Overall user rating
Staff:[7] • Location:[8]

  • Location.
  • Bathroom, decor, hot water, and AC were substandard.

“The hot water went out on me and the hallways were not air conditioned. It took 6-8 hours to cool down the room I was in because the system was off when I entered. I was put in a Handicap room with no bathtub and I had to hand held the sprayer because it was not attached properly. The decor from the tile and the carpets were not thought out very well. Not what I would expect from a Hilton.”

Dec 13, 2007 by Chris from Moore, OK
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Comfortable room shower was great and bed was excellent.
  • Hallway smelled very badly smelled like chlorine and cinnamon scented spray.

“Stay was brief and staff was more than accommodating. The room was comfortable clean and very nice large room. Only bad thing I have to say about this hotel is the hallway going to our room smelled pretty bad the pool was on the first floor and I think the smell from the chlorine in the pool and the air freshener they used mixed to create a pretty bad smell. But will stay again and would recommend it to others. Our room did not smell like this for those wondering.”

Jun 11, 2007 by Judy from Jacksonville, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • The handicap room.

“Our stay was great.”

Feb 9, 2007 by Bryan from Vacaville, CA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[8]

  • Convenient, close to freeways.
  • Wasn't told about complimentary water.

“Very convenient, close to freeways, close to uptown, oak lawn, reunion arena, and downtown. Hotel was clean although I did find a toothpick below my bed. Service was friendly, but was not told of the complimentary water; otherwise I wouldn't have chipped in my $1.25 at the vendor machine. The restaurant host was very nice, and breakfast was what I needed.”

Feb 8, 2007 by Denise from San Angelo, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Made me feel good.
  • The uniform of the waitress in the restaurant was unkempt.

“Enjoyed our stay, would recommend it to anyone.”

Jan 30, 2007 by Tina from Port Angeles, WA
Overall Rating: 3 Overall user rating
Cleanliness:[9] • Staff:[1] • Location:[9]

  • It was clean.

“The service and the hours of food service were not traveler friendly. It was very poorly managed.”

Jan 26, 2007 by Debbie from Marshall, TX
Overall Rating: 10 Overall user rating
Cleanliness:[6] • Staff:[10] • Location:[10]

  • Close to my meeting. Loved the shuttle service. Easy to get to.
  • Food slow and cold when I got it.

“Would stay again. I ask for non smoking and got smoking. Could not change due to any vacancy. Had a headache from the smoke residue.”

Amenities at Hilton Garden Inn Dallas/Market Center, Dallas

  • AM/FM Alarm Clock
  • Business Center
  • Fitness Center or Spa
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable

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