Crowne Plaza North Dallas/Addison

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User Reviews for Crowne Plaza North Dallas/Addison, Dallas

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Sep 4, 2008 by Jaclyn from Lewisville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly management and staff.

“Very upscale and great!”

Aug 13, 2008 by Judy from Broomfield, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, smelled nice.
• Nothing. it was a great trip.

“Staff was friendly and helpful. Hotel smelled and looked clean. There were no disappointments.”

Aug 13, 2008 by Douglas from Cuba, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the free, covered parking.
• Maybe a wider selection of free television channels to choose from.

“I found the staff, appearance, and location to be quite convenient and pleasing. I felt like I was in a high class resort.”

Aug 8, 2008 by Lh from Shreveport, LA
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[8]

• Wonderful staff!
• AC clanked, after renting movie TV reception got crappy.

“It was okay. I would not stay there again or recommend friends or family.”

Jul 30, 2008 by Christine from Edmond, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Bed was very comfortable and the outdoor pool was partially shaded.
• Popcorn ceilings and some areas looked run down.

“Excellent staff and great location makes this hotel an outstanding value!”

Jul 28, 2008 by Ron from Belton, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.
• Restaurant/bar service was poor.

“Overall ok for the price.”

Jun 2, 2008 by Denise from Corpus Christi, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location, nice rooms, friendly staff.
• Fire alarm sounded at 2 a.m.

“Overall the hotel was great. However, the fire alarm went off for 15 minutes at 2 a.m. in the morning. No one from the hotel went to the different floors to explain, evacuate or help. Everyone staying in the hotel was in their halls, in their nightwear, having no idea what to do. When the alarm finally went off still no explanation, and the front desk would not answer their phone. Apparently a drunk had pulled the fire alarm, but an explanation at the time would have made for a less stressful night.”

May 30, 2008 by Marsha from Belton, TX
Overall Rating: 10
Cleanliness:[5] • Staff:[10] • Location:[9]

• It was really pretty, parking was great.
• There was a bug in our room, trash under sink and hair under sink.

“Great.”

May 23, 2008 by Kristin from Crossroads, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Convenient location.
• Lots of stains in room and halls - humid room.

“Just alright. Room got very humid at night and the pillows were quite stiff. Ok if your just passing through but not so much for a romantic night away from home-which was our intent. Overall the stay was pleasant and the staff was textbook friendly, meaning no one went beyond what they were required.”

May 23, 2008 by Anthony from Albuquerque, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great rooms, comfortable beds.
• Very small inadequate workout exercise room.

“Great, convenient location. Very nice rooms with comfortable beds. Pool was nice, spa was large but weak pressure from the jets. Frustrating when hotels of this level charge you for the internet at a rate of $10 per day. Overall a very nice hotel though.”

May 7, 2008 by Thao from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, service and parking lot are excellent.
• Nothing, everything is perfect.

“The first time we been in Dallas, Texas, but staying in this hotel, we are very happy, enjoyed. If we plan to travel in Dallas again we will stay in this hotel.”

May 7, 2008 by Robin from Duncan, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The bed was very comfortable as were the pillows. The room temperature was easy to adjust.
• The hotel is so spread out, like a maze. The clerk who checks you in should tell you which area to park in that would be convenient to your room.

“The hotel was comfortable, and while it seemed older/aged, it was clean.”

May 1, 2008 by Ck from College Station, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great decor and bedding made the stay quite comfortable.
• Need to clean the tile in the bathtub with more bleach.

“The hotel was quite a good surprise because of its friendly staff and luxurious room amenities.”

Apr 30, 2008 by Christina from Okc, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very clean and good location.
• Large hotel- must walk far to get to elevators depending where your room is.

“Good for families and travelers. Tons of restaurants near buy.”

Apr 21, 2008 by Ravi from Plano, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, great location, very quite, spacious and airy and good parking.
• The A/C units may bother guests. But they do have ear plugs in every room.

“The Place to be! The Place to have fun & unwind! The Place to get mind off the Road and Travel!”

Apr 18, 2008 by Debra from Arlington, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds.
• No indoor pool.

“It was great! Accessible and easy to find. The staff were full of smiles and made us feel as though we were the most important people that they had or would ever meet. Truly a great experience.”

Apr 18, 2008 by Jack from Waco, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[7]

• Clean. Friendly staff.
• Being charged for Internet access.

“Overall I cannot complain about my stay at this hotel. What left a sour taste in my mouth was the $9.95 charge for 24 hours of Internet access something that hotels began charging for several years ago. Since that time competition has resulted in most medium to upscale hotels including free high speed Internet access as part of their room rates. Obviously this hotel doesn't feel the need to compete for traveler's hotel dollars. I hope they enjoyed the $9.95 they gouged me out of for Internet access. They just reminded me why if I book a hotel direct I always book at a Sheraton.”

Apr 16, 2008 by Christine from Edmond, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great staff!
• Got food poisoning from the restaurant!

“The friendly staff really stood out.”

Mar 26, 2008 by Teresa from Tulsa, OK
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[2]

• Security guard on our floor.
• Location, the stained carpets, the views of the parking garage, the layout of the hotel - hard to get around, it smelled funny.

“Needs more exterior lighting, needs updating, cramped rooms, TV. remote didn't work properly, no in-room refrigerator, spa didn't have enough chlorine in it, access to rooms was very confusing.”

Mar 20, 2008 by Dee from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort, complimentary sleep aides, friendly staff.
• Workout facility.

“My husband and I spent the weekend in Dallas for his birthday. The price we paid for 3 nights was well worth it. The room was a nice size with the pullout sofa, computer desk with internet connections and the staff was very helpful. The only thing we were somewhat disappointed about was the workout facility was outdated, but if you dont workout then this place is perfect for you.”

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Amenities at Crowne Plaza North Dallas/Addison, Dallas

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access

Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Pets Allowed Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Trouser Press Turndown Service Vending Machines Video Checkout Wake-up Service