Westin Stonebriar Resort

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User Reviews for Westin Stonebriar Resort, Frisco

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Oct 21, 2009 by Reinaldo from Austin,TX
Overall Rating: 9

• Staff was very helpful.
• Pool was not heated, no bar in pool area.

“Beautiful hotel, great staff, the front desk was always very friendly and helpful. Great work out facilities, good sauna, good jacuzzi, swimming pool nice looking and long, but water was freezing, they did not turn on the heater. Room was incredible as you would expect on a Westin.”

Jun 16, 2009 by Bryan from Amarillo,TX
Overall Rating: 10

• The rooms, restaurants, swimming pool, and staff were fabulous!
• Adult breakfast buffet pricey and carpet in room dirty.

“Outstanding facilities and awesome staff. Check in and out was a breeze. The beds in the room were very comfortable. The flat screen TV was great but the channel choices were a bit limited. The showers with the double headed sprayers were a dream, as were the thick and luxurious towels. The air conditioning system was unbelievable. The refrigerator was a great convenience. Combined with the first class workout facilities, enormous pool with the water slide, pool side café, wonderful restaurants and bar, this hotel is a first class operation all the way.”

May 6, 2009 by Vonessa from Lorena,TX
Overall Rating: 9

• It felt clean and homey.

“Excellent location and friendly staff. Room service was great.”

Sep 24, 2008 by John
Overall Rating: 4

• Best shower in any hotel ever!
• Too outdated, 1980 decor.

“We spend our anniversary there this time. The hotel did not meet our expectations. It was very outdated. There were no signs and things were hard to find. The only food was in the bar. Food was very good. Bed was great and shower was the best ever. We would not stay there again until it has been updated.”

Sep 13, 2008 by Christopher from Lafayette, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff treated me like a king and the room was the best in all of my hotel stays.
• Can't, everything was wonderful.

“I would recommend the Westin hotel to everyone. The staff and room was the best experience I have every had.”

Aug 20, 2008 by Vickie from Abbott, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great overall experience from front desk to housekeeping!
• Nothing we did not like.

“This trip was an anniversary getaway weekend. Normally, I set expectations high and find myself disappointed. At this resort, everything was perfect. We requested a late check out so we could enjoy the pool and we loved relaxing and enjoying our lunch poolside. I would highly recommend this Westin!”

Aug 2, 2008 by Pat from Tyler, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff.
• Nothing.

“This is my second time to stay in this hotel. It was a wonderful stay. the staff is the friendliest and most helpful than any other I've seen. I love this hotel!”

Jul 23, 2008 by Regan R. from Fort Worth, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds, beautiful bathroom, gorgeous facilities!
• Attended a wedding here and the catered food was not great.

“Wonderful service with beautiful site and great room for a price! If you need to be in Frisco, I would be here.”

Jul 22, 2008 by Georganne from Midland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They had children activities and children's menu with great prices.
• Couldn't find anything wrong.

“The staff was friendly and very pleasant to deal with. They had great menus for adult and children alike. They prices were very reasonable especially for the children. The pool was the highlight for my grandchildren and me alike. Beautiful pool which allowed the kids to play, you could see them but the way the pool is designed (like a lagoon) they were not all in your face. It was wonderful. The kids cannot wait to do it again. I will go there again it I get the opportunity and I have already shared our experience with numerous friends.”

Jul 16, 2008 by Sharon from Muskogee, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Nice pool area. Very comfortable beds.
• Service fees for drinks by the pool, even if you go get your own.

“Very elegant. Clean, comfortable rooms. Helpful staff.”

Jul 11, 2008 by Barbara from Plano, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[5]

• The beauty and luxury of the grounds.

“You definitely will not forget that this is a true "resort" during our stay. Perhaps the isolation of its location is a factor to consider; about 30-45 minutes from Downtown, but absolutely not far from fantastic restaurants and shopping (make sure you check out the Shops at Legacy and Isabella's Italian Restaurant [slightly hidden in the adjoining shopping area]). If you need anything, don't hesitate to call up to the front desk, which is amazingly helpful. They even worked it out so that the hotel's restaurant opened a full hour in advance for us! We had the entire dining room and staff at our service! As for the room itself; the level of comfort ability is quite excellent! It was hard to leave our room long enough to really do any sightseeing! They aren't kidding about the luxury of their beds. The room was impeccable, and I wasn't worried at all about the cleanliness of any part of the resort. This chain has, without a doubt, won me over!”

Jul 8, 2008 by Leo from Owasso, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• We like the atmosphere and location to great shopping which was the purpose of our trip.
• The bathroom sink was a little small for two people.

“You can't be the price for this hotel. A country club resort at a great value.”

Jun 4, 2008 by Eldon from Sherman, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quiet Hotel. Free computer access.
• There wasn't a lot to do except swim. No game room for kitset.

“We like the hotel, we have stayed before.”

May 27, 2008 by Rachel from Carthage, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly staff and wonderful bed!
• No complaints.

“This hotel staff was so friendly. The beds here are heavenly!”

Apr 22, 2008 by Jerrod from Wylie, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I love the food and the nice comfortable bed!

“I would say the Westin hotel is wonderful place if you trying to have that romantic getaway with your special someone and if that isn't the case then it's also great for golfing and has a lot of restaurants in the area to choose from.”

Mar 26, 2008 by Janet from Carrollton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was appropriately called "The Heavenly Bed" and the room was great. Concierge very helpful & staff polite.
• Loved everything. Nothing bad to say!

“The Westin Stonebriar Resort is true luxury whether it's for a weekend getaway, trip with the kids, or a business trip. We thoroughly enjoyed our visit, the room was immaculate, and the bed was the most comfortable hotel bed I've ever slept in! The amenities are great, and we can't wait to go back and stay again.”

Nov 7, 2007 by Rod from Edmond, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• A very nicely appointed room, a class act all the way. The staff was very helpful and welcoming.
• Valet parking seemed to be the only option and if you choose to park yourself you end up in the north forty.

“Overall an outstanding experience one that exceeded most of my expectations. The one exception that reflected badly on the resort involved one of the porters or doormen. My wife and I elected to park our own car and since we only had a few things for an overnight stay we carried what we needed. Making our way to the front entry with both of our hands full, my wife dropped the garment bag she was carrying and at that very moment the porter ran by on his way to get someones car and ran right by my wife without pause and without offering to lend a hand. My wife was angry and I must say I was disappointed.”

Oct 14, 2007 by Kyle from Reno, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent service, nice outdoor pool.
• Outdoor pool (50's in the evening) needs a cover.

“Probably the nicest hotel in the Dallas area. No Complaints- I think Ill go just for the weekend next time.”

Sep 24, 2007 by Jon from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Large rooms; nice public spaces.
• Service is amateurish.

“The restaurant was excellent; the property is very nice. Nice Golf Course. But the staff made amateurish mistakes with my room, package retrieval, and info. They need more experience or better management.”

Sep 5, 2007 by Tera from Tulsa, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[6]

• The bed was super comfortable.
• The ceiling above the sink leaked water from the room above it. The water dripped at certain times during our stay.

“Very nice atmosphere. Helpful staff. It was nice for relaxation.”

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Amenities at Westin Stonebriar Resort, Frisco

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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