Crowne Plaza Hotel Dallas-Market Center

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User Reviews for Crowne Plaza Hotel Dallas-Market Center, Dallas

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Feb 4, 2010 by Michelle from San Antonio,TX
Overall Rating: 9

• Free van service to anywhere you wanted to go.

“Nice hotel near love field great service.”

Jan 31, 2010 by Tara from Tyler,TX
Overall Rating: 9

• The staff was very attentive to our needs!
• The room we were in smelled a little old.

“This hotel was a great hotel and was very easy for us to access. We had a great time and were able to use everything efficiently.”

Jan 27, 2010 by Dianne from Tulsa,OK
Overall Rating: 3

• The only thing was I did get my wakeup call.
• Empty beer bottles by couch in lobby that had not been picked up from night before. Hotel has an odor. The furniture needs to be updated. Very poor.

“The elevator was filthy. Someone had threw up in it and no one ever cleaned. Odor in hotel. The food was poor and the wait staff never came around after the order was delivered. My chicken sandwich was undercooked. The fries were cold. Bathtub was dirty. I went next door to convenience store and bought cleaner.”

Dec 27, 2009 by Robin from Dallas,TX
Overall Rating: 10

• Location.
• Nothing.

“Hotel and staff nice & friendly.”

Dec 22, 2009 by Shonda from Odessa,TX
Overall Rating: 10

• Great location, rooms, parking, facilities and staff.

“Very good location. free internet, really good rooms. Absolutely a pleasure to stay here. Definitely a 3.5 star hotel. Top notch facilities and staff.”

Oct 17, 2009 by Stephanie from Wichita Falls,TX
Overall Rating: 4

• Location
• The heating was on & made the room unbearable.

“The hotel either had heating or air for the whole building and the heating was all that was available while we were there. The room was hot and impossible to feel comfortable in this particular room had a door to an adjoining room that someone kept trying to unlock that was very nerve racking.”

Oct 10, 2009 by Caroline from Winter Park,FL
Overall Rating: 8

• The Margaritas were fantastic!
• Not enough outlets in room.

“Very friendly and helpful staff. Complimentary shuttle was fantastic - we used it several times to various places. The bar was nice and cozy. Beds comfortable, although not enough outlets in the room. I'd stay there again.”

Oct 6, 2009 by Tracy from Flint,TX
Overall Rating: 8

• Room was clean and quiet.
• Plug in the bathroom did not work. Guy who brought in refrigerator was angry.

“In general, everyone was really polite . . . even other guests. This hotel seemed to have a high-quality clientèle. Other guests were even nice.”

Sep 17, 2009 by Mary from Cushing,TX
Overall Rating: 10

• The rooms were fantastic and very comfortable.
• Pillows were too flat.

“The hotel was comfortable and very upscale.”

Sep 17, 2009 by Tally from San Antonio,TX
Overall Rating: 8

• Location was near where I needed to be.
• Shower didn't work. Maid woke me up early.

“Again, I got an older hotel that had some problems. Location was good. bed was comfy. The food in the hotel was expensive for what you received. Made me go out in pouring rain to put a parking pass on my windshield.”

Aug 27, 2009 by David from Austin,TX
Overall Rating: 9

• The airconditioner in my room had leaked and the carpet was wet.

“The staff was very nice and friendly, very clean.”

Aug 27, 2009 by Van from Kent, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Shuttle service anywhere within 5 miles - no rental car or taxi needed.
• Ice and vending machines on several floors not working.

“Best value I have found this year. I travel 300+ days per year.”

Aug 22, 2009 by Mike from Newport News,VA
Overall Rating: 9

• Excellent Hotel more than what was expected
• Pool was loaded with clorine

“Pleasantly surprised with the quality of the staff and facilities.”

Aug 11, 2009 by Larry from Monroe,LA
Overall Rating: 10

• Very clean.
• Vending machine did not work on my floor.

“Location was great for where I needed to be.”

Jul 27, 2009 by Rob from Quincy,MA
Overall Rating: 3

• The restaurant was surprising good and great service.
• This hotel is falling apart. Broken stuff everywhere.

“This hotel was a huge disappointment. Broken Ice Machines on 6 floors. The Internet is basically useless. The pool and hot tub area not well maintained and the hot tub with green water. Was sent to two unclean rooms at check-in. Housekeeping service that doesn't really touch anything.”

Jul 20, 2009 by Bethany from Newcastle,WA
Overall Rating: 1

• Hot Tub and Pool smelled like urine. Water was cloudy and in poor condition. Bed sheets were too big for the full size beds.

“Hot Tub and Pool smelled like urine. Water was cloudy and in poor condition. Bed sheets were too big for the full size beds. The bartender and the person at check in didn't even have matches available. Years ago when we stayed at the Crowne Plaza we felt that it was a great hotel but now we feel that the over all condition of the property has fallen considerably.”

Jul 3, 2009 by Kriste from Dumas,TX
Overall Rating: 8

• Staff was very helpful and friendly. Rooms were very comfortable.
• It is totally a smoke free hotel now which is good, but there were burned spots on the bathroom vanity.

“This is an older hotel, but it is in pretty good shape. The air conditioner could not be adjusted much. It was either on or off.”

Jun 22, 2009 by Vicki from Mount Pleasant,TX
Overall Rating: 10

• The soft music playing in my room when I entered.
• Didn't have a bag of spray & eye mask waiting like previous visit.

“I felt safe upon arrival and the staff was professional & friendly. The room is always clean and comfortable!”

Jun 16, 2009 by LK from Bridgeport,TX
Overall Rating: 8

• Hotel room was clean and convenient to Dallas Conv. Center.
• Toilet broke late at night. Staff did not offer any sorries or apologies.

“Over all pleasant stay, was basically only there to sleep since we had meetings lasting late and starting early. Seemed like with discounted price came discounted courtesy. Not the friendliest bunch in whats deemed the hospitality industry.”

Jun 14, 2009 by Judy from Atlanta,TX
Overall Rating: 5

• Great room!
• Received phone call with no one on the other end at 2:30 a.m.

“There were many young people standing outside smoking right at the side entrance. That night the people in the next room were LOUD and appeared to be drunk. I felt really unsafe!”

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Amenities at Crowne Plaza Hotel Dallas-Market Center, Dallas

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Business Center Coffee Maker in Room Concierge Desk Copy Service Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine Indoor Pool Internet Access Iron

Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Parking Pets Allowed Phone with speaker Pool Porters Public Address System Radio Restaurant Room Service Safe Safe Deposit Box Sauna Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service

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