Omni Mandalay Hotel

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User Reviews for Omni Mandalay Hotel, Irving

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Oct 1, 2009 by Jerald from Desoto,TX
Overall Rating: 8

• Very clean and professional staff, it was everything that I hoped and expected.
• I had one small problem of packages being sent to the wrong room, but everything worked out fine.

“I would visit this hotel again, as well as recommend it to others. First class service.”

Aug 24, 2009 by Alexandra from Longview,TX
Overall Rating: 8

• Pool was very relaxing and work out room was great.
• Food was very over priced for what you recieved.

“Make a meal menu affordable in price for guest on budget.”

Jul 21, 2009 by yu_e_han@yahoo.com from Edmond,OK
Overall Rating: 7

• Location.
• Furniture is too old.

“Good for business traveler and has a very good view from any direction to look out either towards downtown of Dallas or any where nearby.”

Mar 19, 2009 by Mark from Newcastle,OK
Overall Rating: 10

• The hotel staff was very helpful with anything we needed. The hotel also had free covered parking.

“Great staff.”

Mar 6, 2009 by Tim from Shreveport,KY
Overall Rating: 9

• Upscale atmosphere.

“Met and exceeded expectations in all catagories.”

Dec 28, 2008 by Mark from Sand Springs,OK
Overall Rating: 10

• Everything about the hotel was great. It was beautifully decorated for Christmas.
• Wish we could have stayed on a high floor.

“This hotel met all of our expectations.”

Oct 22, 2008 by Tom
Overall Rating: 10

• Excellent service--highly professional.

“I always enjoy staying at this hotel. I feel pampered and treated amazingly”

Sep 24, 2008 by JoAnn
Overall Rating: 9

• The atmosphere was beautiful.
• The
  TV in the room was old.

“This was a relaxing getaway for my husband and I, the hotel has good restaurants inside the hotel, but also within walking distance there are a couple upscale dining places. Perfect for a getaway, anniversary, etc.”

Sep 8, 2008 by Mark from Garland, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel was relaxed and comfortable.
• Parking was limited.

“We had a favorable stay at the hotel.”

Sep 5, 2008 by Gerald M. from Arlington, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Atmosphere was great.

“Great place to go again.”

Sep 5, 2008 by Mitzi
Overall Rating: 10

• The landscaping was beautiful and well maintained.

“Tucked into Las Colinas, walking distance to the LC Mustangs sculptures, the hotel was located on the Mandalay canal. Beautiful landscaping and well-maintained public areas make the hotel very luxurious. Doormen are friendly and not pushy. The front desk was very efficient and calm.”

Sep 4, 2008 by Courtney from Bella Vista, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[3]

• Very beautiful, free parking, comfortable beds.
• Hardest hotel ever to find.

“We really didn't spend a lot of time at this hotel, just came for six flags, but it took me almost 2 hours to find it and I travel a bit too. Maybe it was just late and I was tired. Talk about off the beaten path - this was it! It was lovely, and comfortable with large rooms and comfy beds. No kids channels though- but it was ok. They need help in the parking department though - our last night is when the hurricane came and had evacuee's come in. I couldn't find a parking place. People were parked up and down the street. Free apples at the front desk- no vending machines though - but again, no big deal. All in all, it was a pleasant stay.”

Sep 3, 2008 by K.C.
Overall Rating: 10

• The bed was extremely comfortable.

“The room was comfortable; the bed was great, good view. The staff was friendly and welcoming. Free parking! Great location. Close to lots of things to do. Beautiful hotel.”

Sep 2, 2008 by Rebecca from Mcallen, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely friendly staff, very helpful, very comfortable room.
• Nothing, I would recommend this hotel to anyone.

“Very attentive staff, large comfortable room with all of the amenities that one could expect from a four star restaurant.”

Sep 2, 2008 by Gina from Cleburne, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The music and bar at the pool all day!
• Shouldn't be charged to use hotel computers for internet.

“It has always been our favorite - we love the Omni Mandalay.”

Sep 1, 2008 by Johnnie from Sapulpa, OK
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The ambience of the hotel was wonderful and they met all expectations.
• The pool was quite away from the room and the paper holder in the bathroom was defective.

“Wonderful place to stay. The staff was very professional. The spa is awesome. The dining is superb however it is not a motel 6, no vending machines there is a refreshment area in room that are priced a little beyond reasonable.”

Aug 26, 2008 by Kim from Bossier City, LA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[10]

• Location.
• We had no hot water, room was by the ice machine which was annoying; terrible smell in bathroom, coffee too strong from room service.

“I would rather stay somewhere else. Maybe this was an isolated incident.”

Aug 19, 2008 by Sheila from New Boston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were upgraded to a suite free of charge.
• The ice machine didn't work and it cost $6.99 per 15 minutes to connect to the internet.

“We definitely enjoyed our stay there. We hope to stay at the Mandalay more often.”

Aug 19, 2008 by Chris from Canton, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great pool and gym.
• Bathtub was incredibly small.

“The Mandalay was an incredible place to stay although, room wise it was not any better then an average hotel with exceptions to nice sheets and a nice comforter. Overpriced food and in room items. $6.00 for a bottle of water - get out your wallet! Would I stay again, yeah, probably so!”

Aug 13, 2008 by Samantha from Denton, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Excellent customer service from a friendly staff.
• The area is still growing so there aren't a lot of restaurants nearby.

“Omni Mandalay is lush a quiet from the lobby to the marble bathrooms in the guest room to the hotel pool beside the lake. When the friendly front desk clerk chatted with us at check in and found out it was our anniversary they upgraded us to a suite for free. The room was clean, the bed comfortable and the coffee better than average. The hotel pool was brilliantly clean and kept at a comfortable temperature. There was some irritating music being played from speakers around the pool. The bartender at the pool bar made an excellent frozen margarita. We will go out of our way to stay at the Omni Mandalay again.”

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Amenities at Omni Mandalay Hotel, Irving

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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