Amerisuites Las Colinas Hidden Ridge

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User Reviews for Amerisuites Las Colinas Hidden Ridge, Irving

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Apr 17, 2009 by from San Jose,CA
Overall Rating: 8

• Room size and
  breakfast.
• Location.

“Hotel is good, location is not.”

Mar 16, 2009 by Ashley from Leander,TX
Overall Rating: 10

• Wonderful room and
  really nice staff.
• No close food places.

“The room was great, the bed super comfy, way nicer than we were expecting for the $$$ we paid. The next morning we called to the front desk and they let us check out late at no charge also. VERY nice staff and great room. We would love to stay there again.”

Feb 4, 2009 by Irene from Lenexa,KS
Overall Rating: 10

• This hotel was excellent! The room was spacious and made us feel very comfortable and safe.

“This is an extremely beautiful hotel. We were able to arrive on short notice. It was very comfortable. The room was peaceful and spacious. Both myself and my daughter felt very safe in the room. When we needed a new remote, they immediately replaced it and brought it to our room. They were very helpful when we asked questions. There was a living area, as well as a refrigerator/microwave in the kitchen area.”

Nov 25, 2008 by Catherine from Merkel,TX
Overall Rating: 10

• Nice location, clean, everything you could want in a hotel.

“We were presently surprised at the great deal we got on this wonderful hotel. The hotel is very clean, staff is very helpful and knowledgeable. The breakfast is more than enough to start your day. We couldn't have been happier with this hotel and our experience.”

Nov 11, 2008 by Rhonda from Oklahoma City,OK
Overall Rating: 9

• Great suite floor plan, immaculate rooms and expanded continental breakfast included!
• Location was easy to get to, but a little isolated. Had to drive to restaurants, etc.

“Room decor was not extremely fancy but quite aesthetically pleasing. Staff was pleasant and helpful. And I was delighted to find breakfast included. More than just pastries, juice, coffee, eggs, biscuits and gravy. Several kinds of pastries, yogurts, fruits, etc. Not exactly restaurant quality, but much better than I expected from a complimentary breakfast. I would definitely recommend this hotel for business or pleasure.”

Oct 2, 2008 by Dean
Overall Rating: 9

• The only negative thing I could say was staff was not friendly or helpful finding dining places.

“The hotel was clean, has a wonderful comfort about it and
my only complaint was front desk staff was not friendly or helpful.”

Sep 24, 2008 by Myron
Overall Rating: 5

• The airport shuttle did not run on the weekend.

“Hotel was clean, but its location is not near anything in walking distance. The hotel airport shuttle took 50 minutes to pick us up, and did not run the next day (Saturday). This was very disturbing, and the cab fare was $35 to get back to the airport.”

Jun 28, 2007 by Angel from Chesterfield, MO
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[3]

• Wireless network.
• Pretty much everything.

“The hotel was smelly and had water stains all over the walls. Outdated look and a/c was loud. Never will stay there again.”

Jun 1, 2007 by Brian from Killeen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Free internet.

“It was very nice, except it was difficult to locate due to the establishment recently changing their name.”

May 29, 2007 by Shirl from Killeen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• It was quiet and I rested well due to the fact that I had just gotten off of a 19 hour flight.
• It did not smell good. It smelled like it might have water damage at one time recently.

“It was nice; the hostess was nice upon checking and was very helpful.”

May 17, 2007 by Craig from San Saba, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very nice "continental breakfast" available.
• Carpet in room had ridges as if it had been stretched.

“An attractive hotel with good size lobby and dining area (for the excellent, free breakfast that they serve). Exercise equipment was well maintained and functioning. Pool is small and outdoors, we did not try it but it appears well maintained. ”

Apr 25, 2007 by Joe from Amarillo, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great suite! Great location! Good breakfast included.
• No sign on west side of building that can be seen from hwy.

“As usual Amerisuites are great and very clean and comfortable. The staff was friendly and helpful. The included breakfast was good and there was always enough. Great place to stay, very convenient right on the highway to get anywhere in Dallas.”

Apr 19, 2007 by Dennis from Lake Jackson, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean, spacious room, good variety for breakfast, helpful staff.
• The mattresses were too hard, caused back aches for both of us.

“Hotel was easily accessible; staff was very friendly and helpful. The rooms were very clean and spacious. The kitchen area was fairly well equipped. Beds were very hard and not very comfortable. Would recommend this hotel, especially for people who enjoy sleeping on hard mattresses.”

Apr 14, 2007 by Kari from Commerce Township, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Breakfast every morning.
• Workout room, in room movies too expensive.

“We really enjoyed our stay and couldn't beat the price. Front desk was very helpful in giving us directions for things to do. ”

Apr 4, 2007 by Dave from Oklahoma City, OK
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[5]

• Close to Texas Stadium and restaurants.
• No one could give good directions!

“It was OK. Nothing spectacular and nothing horrible.”

Mar 28, 2007 by Regina from Coupland, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was very spacious!
• The exercise room was a bit small.

“I would recommend this Hotel. It fully met my needs and expectations.”

Mar 20, 2007 by Greg from Madison, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Isolated, quiet during weekend stay. Business hotel.
• Poor signage approaching from west.

“Quiet, adequate breakfast buffet, maintenance staff very helpful and concerned for the adequacy of your room. Takes a little time to get used to access from main road system. I'd stay again.”

Feb 28, 2007 by Michael from Hempstead, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Lobby is great; the staff are friendly and accommodating; large selection for breakfast.
• None.

“The staff was very friendly and helpful. The hotel was immaculate; had access to exercise facility and computer with internet; delicious hot breakfast. The room is large and inviting; the bed was quite comfortable. The experience was wonderful.”

Feb 28, 2007 by Kale from Brooklyn Park, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Everything about this hotel was exceptional and totally met our needs.
• I can't think of a thing we didn't like.

“The help was extremely courteous, the room was clean, the setup was exceptional, the included breakfast was more than expected, the room amenities were all we needed and the room was very comfortable. We will stay here again, for sure, whenever in Dallas.”

Feb 22, 2007 by Pat from Aurora, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Convenient to freeway, free breakfast, suite-style room.
• Bedding was sub-standard. Very poor mattress.

“Hotel is convenient to freeway in safe, clean Las Colinas area of Irving. (Front-desk guy did not even ask to see a photo I.D., or any I.D. for that matter. Just took my name and gave me the room keys. Not the safest policy when you think about it.) Anyway, suite-style room was clean. But mattress was poor quality. Breakfast was "self-serve" set up with cold cereals and juice, fruit, waffle iron, toaster oven -- nothing to write home about, but convenient, especially since it was free food. (No restaurants nearby.) If bedding ever gets upgraded, the hotel could have a higher rating.”

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