Crossland Dallas Irving

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Apr 15, 2009 by Kara from Dallas,TX
Overall Rating: 9

• Rooms had kitchenette.
• Housekeeping did not come to take out trash or make bed.

“The front office staff was very friendly and courteous.”

Sep 4, 2008 by Frank from Humble, TX
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[6]

• Air conditioner was cold.
• The bed was horrible.

“Bare bones. Very little grass for dogs to walk around on. The hotel attracts economically disadvantaged people who don't know how to be quiet. The air conditioner is very effective, so that was a plus. I called early the day of my check-in and asked for a first-floor room, but they did not arrange that. She arranged nothing. Do not expect a queen bed or even two single or doubles. You will get a measly double bed, which is hardly big enough for a couple.”

Aug 14, 2008 by Leo
Overall Rating: 5

• The staff really should do a better cleaning job.

“The staff should do a better cleaning job. The comforter had some stains on the down side. I had to clean the dishes of food particles before I could use them. Crickets kept finding their way into the room and I did see a small roach also. They need to place a better seal around the doors and treat for pests.”

Aug 9, 2008 by Alicia from Frisco, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Staff very friendly and helpful. They have an elevator.
• No ice and refrigerator either not cold enough or freezes food.

“We enjoy staying here for the price but miss not having an ice machine and the little refrigerator. Needs a door over the freezer part I guess because we have to turn down very cold to keep drinks cold and then other food freezes. Plenty of parking space and very quiet though. I can not sleep on the mattress without using my pad but then I have that problem at many motels/hotels.”

Jul 18, 2008 by Cynthia from Wichita Falls, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[6] • Location:[6]

• Staff was good, clean rooms, friendly staff.
• To many people prowled and slammed doors all night long and have TV's up way to loud.

“Good place to stay if more security was provided to keep other guest in check. Need a time to be quiet for night time sleepers. New beds would be nice also.”

Mar 22, 2008 by Leigh from Englewood, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• It had a kitchen.
• They didn't provide coffee or toiletries.

“It was clean, but small and basic items usually provided like shampoo and coffee were not available.”

Mar 18, 2008 by Rebekah from Memphis, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[1] • Location:[10]

• Clean, quiet, roomy with kitchen, good for an extended stay.
• Front desk receptionist in morning was rude and slow.

“Good for a stop on a long trip; bed was a little small but still comfortable and the mini-kitchen would be great for an extended stay; hotel was about 20 minutes from Downtown so if city sight-seeing is your agenda, plan on filling up your gas tank a lot.”

Sep 11, 2007 by Sameer from Abilene, TX
Overall Rating: 2
Cleanliness:[9] • Staff:[3] • Location:[8]

• Location was good.
• Bed size not appropriate.

“The room I received had one double size bed (which I think was a twin size).”

Jul 2, 2007 by Natasha from Tulsa, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Kitchen.
• Noisy neighbors.

“Great for the low price I paid!”

Apr 27, 2007 by Ca from North Richland Hills, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The price was great.
• Convince or location.

“The staff was great, clean room, quiet, you need larger TV¿s.”

Apr 9, 2007 by James from Dallas, TX
Overall Rating: 4
Cleanliness:[9] • Staff:[5] • Location:[5]

• Clean.
• Was not given what we wanted for sleeping.

“I was to get a queen and was given a full size bed instead.”

Apr 8, 2007 by James from Dallas, TX
Overall Rating: 3
Cleanliness:[6] • Staff:[1] • Location:[6]

• Clean.
• Was given a full size bed and not a queen like it said I would have.

“The motel said that all I could have was a full size bed and yet when I made this it showed a queen size and if I need a two full size beds that it might cost more. I feel I was given a room less than I was to get.”

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