Best Western Saddleback Inn

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Aug 1, 2008 by WillAndWife from Woodward
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Absolutely nothing.
• Our little roach friend.

“My wife and I stayed here because it was close to the airport and we had an early flight to my son's wedding in Mexico. Many units were being remodeled. We stayed in a room that had just been completed. Our first impression of the room was a cockroach floating belly up in the toilet. We would have moved to one of the many nearby hotels, but it was late and we had the early flight. Looked for alarm clock so we would be doubly sure to wake up on time. No alarm clock 9:00 PM. Called front desk and asked for alarm clock 9:25 (still not sleeping) guy (looked like a street person) knocks on door, and asks that what happened to the new CD player alarm clock that was just put in here today? Shocked. Did not expect that one. Well, it was put in today, and it is not here now. Called front desk and told them about their wonderful employee. They apologized, but did not act like it was any big deal. I sort of thought it was a big deal. Guess I am mistaken 9:50. (still not sleeping) kids all over the stairwell nearby playing and yelling. Called front desk 25 minutes later we heard a security guy (could have been our friendly street person again) yelling at them to knock it off 10:30. (still not sleeping) the noisy kids are at it again. Called front desk (sure they're loving us by now). This time nobody shows up. A little before 11:00, the kids finally quieted down, or went somewhere else, and wife and I sleep happily ever after. Right through our flight's departure time. Sweet place to stay. I will think we will go there again sometime or not.”

Jun 6, 2008 by Ben from Olivia, MN
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[2]

• They have a nice lobby and outward appearance.
• Rude staff, very poor service.

“I had nothing but trouble with this hotel from the start. They quote rates then change them, the rooms are ok, but not especially nice or clean. The staff can be rude at best, and I did notice theft of items. When I complained they told me tough luck it was my fault for leaving it there. Also as far as the night life if strip clubs and the homeless are your thing then its a great place to be.”

Jul 11, 2007 by Jessica from Wichita, Ks
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptional value for the money. Will stay here every time we come back.
• The only negative thing had to leave.

“Everything about the hotel was wonderful. Our rooms were oversized as advertised and clean. Bedding was comfortable and changed as desired. The pool and hot tub were fantastic and clean. It's hard to find an outdoor family oriented pool that you want your children to play in. The hotel staff was accommodating and cheerful while fulfilling every request. From a new key, location information, eating utensils, all requests were taken care of promptly. The buffet was great, eggs an dbacon included. Discount tickets for various activities were available. The entire family had a fantastic time and hated to leave. I cannot stress enough about the cleanliness. Checking in and out was a breeze.”

1 of 1 people found this review helpful.

Amenities at Best Western Saddleback Inn, Oklahoma City

7:00 a.m. to 11:00 p.m. AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Elevators Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable

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