Hilton Austin Airport

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User Reviews for Hilton Austin Airport, Austin

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Nov 18, 2005 by Jonathan from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Once I found it at night, was convenient. staff was very helpful.
• First time, hard to find, off main IH35.

“Was clean and had all the amenities we needed in the room and elsewhere. Rooms are easy to find and elevators are accessible. Our stay was not very long to comment on in-hotel food or other offerings.”

Nov 17, 2005 by Raymond from Brownsville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Convenient.
• No scenery--metro area.

“Close to I-35, quick shot to Austin. No major problems..”

Nov 17, 2005 by Ann from Palos Verdes Estates, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Proximity to airport, friendly staff, nice rooms with internet.
• Nothing.

“Nice business hotel closest to Austin Airport!”

Nov 17, 2005 by Brendan from Austin, TX
Overall Rating: 1
Cleanliness:[10] • Staff:[1] • Location:[3]

• The Rooms were a great size.
• The service was an F- I have never been treated so bad.

“The worst stay I have ever had. The front desk was rude the valet left me waiting every time I needed my Truck. The room was not as described I would not stay in another HILTON even if It was the only one open.”

Nov 16, 2005 by Betty from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very beautifully decorated with stone, trees, plants and waterfalls. It was also very clean. The staff was great and the room was lovely.
• Paying $8.00 per day for parking.

“Great place to stay. I would highly recommend it to friends. ”

Nov 16, 2005 by Tim from Huntsville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The hotel was new and extremely clean and comfortable.
• The hotel was a little far from the restaurant areas of Austin.

“I received a very nice nonsmoking room with double beds as I requested from the hotel. I was very impressed with the cleanliness of the hotel. The hotel looks very new and roomy. They also have a nice pool area that was well received by my sons. I would definitely stay here again.”

Nov 14, 2005 by Dan from Trenton, NJ
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[8]

• It was close to airport.
• The staff treated me poorly. They gave me a handicapped room which I said I wouldn't prefer.

“13. Cont. I asked for Toothpaste as I had forgot mine. They said they would be right up. Never showed.”

Nov 13, 2005 by Gm from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Beautiful facility, design is awesome.
• Overcharged initially for parking.

“Nice location at airport, but initially confusing on arrival. Great new facility, beautifully done - nice design.very clean & spacious. Attendants tried to charge me 3 times for parking, but got it worked out.”

Nov 7, 2005 by Tad from Chandler, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The room was clean and well appointed.
• It's ugly and the fertilizer on the flower beds smelled atrocious.

“This Hilton wont impress anyone but it's new, clean and convenient to nothing but the airport.”

Nov 3, 2005 by Molly from Irving, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Good bed, quiet and clean.
• Charge to park when you are in the middle of nowhere.

“Very nicely done, clean, nice valet-check in service.”

Nov 2, 2005 by Lisa from Bakersfield, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Given handicap accessible room without telling me.

“Beautiful hotel located on airport grounds. Well insulated for quietness although room doors were loud when closing.”

Nov 2, 2005 by Patrick from Grand Prairie, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is new and has the atmosphere of the Gaylord in Grapvine TX.
• Distance from downtown but I got over it a taxi for 2 was only 15.00.

“Excellent design, very modern.”

Nov 2, 2005 by Sue from Arlington, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• I liked the beautiful fresh decor and the high end toiletries.
• There were no non-smoking rooms available so we had to take a room on a smoking floor. Could sometime smell the smoke.

“Overall a very pleasant stay. Decor was fresh and attractive. We enjoyed the unusual architecture of the building. The hotel was very quiet, which was surprising, given it's location at the airport. Room service was prompt and the food delicious. Would recommend this hotel to others.”

Nov 2, 2005 by Karen from Dallas, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• It is new, clean and close to the airport.
• This hotel is not close to downtown and is not in a pretty part of town. The restaurant is not good. The service, food and atmosphere are bad.

“This is a good hotel for business travel and it is clean and new. However, if you want the fun and excitement of Austin, you will be disappointed. It is isolated at the airport. Parking is $8 per night, water is $4 and you have to pay for internet access. Prepare to pay for EVERYTHING.”

Oct 13, 2005 by Nancy from Denton, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[1] • Location:[6]

• N/A
• Rude front desk staff, bad maid service, pool not heated, they screwed up the billing.

“We were looking for a relaxing weekend, instead we had stress after stress. The hotel is pretty nice looking, but that's about it. The front desk people were rude, the pool was supposed to be heated, our key kept working and then they charged me twice after ward for the room and it took several calls to get it worked out.”

Oct 6, 2005 by Michel from South Padre Island, TX
Overall Rating: 10
Cleanliness:[7] • Staff:[9] • Location:[9]

• Good access to all locations.
• Should have absorbed the parking costs. Very Tacky that they charged guests for parking.

“Good overall but needs improvement in Customer Care. All the landscape work was awesome.”

Oct 5, 2005 by Carlton from New Braunfels, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Interior room was cool quite and dark. Great for getting caught up on some much needed rest.
• Poor water pressure, small bathroom, phone cost for local calls, parking cost, airport taxes, no complimentary breakfasts.

“Interior room was large, quite, cool, and dark. Great for catching up on some much needed rest. King size bed may have been one of the new smaller kings. Bathroom was small with very poor shower pressure. Plenty of hot water though. Very convenient for South Austin and the Texas Parks and Wildlife Expo the first weekend in October. Also worked great for jumping onto 183 and driving to North Austin. Missed having a complementary breakfast that lower cost hotels often have now days. I did not notice any places to eat nearby. Having to pay for local calls seems a little outrageous. And parking cost another 8$ per night. Oh, do not forget to add airport taxes to the bill. Overall, it was nice and quite and restful but cost more than anticipated.”

Sep 29, 2005 by Melissa from Nacogdoches, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very helpful and pleasant front desk staff. Nice to be able to order from the menu at the bar till midnight.
• $8 nightly parking fee, but hey, who can complain?

“A very clean, pleasant, spacious airport hotel, not as far out of town as it might seem. Just a quick trip down Riverside Drive to all Austin downtown activities. It's a great place for UT parents who have kids in apartments on Riverside Drive. Thanks.”

Sep 27, 2005 by Mary from Carmine, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Unusual shape-size, interior lobby, clean large rooms.

“This is an old military facility converted into a lovely hotel facility. The location is convenient to the airport and to the highway. Self-parking is very convenient, though there is a charge.”

Sep 21, 2005 by Phil from San Antonio, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• It was clean, and easy to get in and out.
• Too far from downtown Austin.

“$4 bottle of water is a bit much. There was no fridge. Ice machine on our 3rd floor didn't work. I had to go to the 2nd floor. Valet parking stops at 9PM, and no valet parking on Sunday. I paid for valet parking but had to get my own car.”

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Amenities at Hilton Austin Airport, Austin

Bar/Lounge Business Center Fitness Center or Spa Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Pool

Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services