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Hilton Austin Airport
9515 New Airport Drive,
Austin, TX
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[8.0] Based on 564 user ratings |
Oct 28, 2009 by
Jorge from San Marcos,TX
Overall Rating: 9
“It is a very nice hotel overall, too bad that is next to the Austin airport and not close to downtown and the other nice places of the city.”
Oct 14, 2009 by
Theresa from Mckinney,TX
Overall Rating: 4
“The beds were very uncomfortable. Bathroom was not very nice and had a torn shower curtain. Coffee maker did not work well. Bellhops never to be found. Hotel bar staff was nice and fun. Good experience there. Would not recommend this particular hotel to anyone.”
Jul 4, 2009 by
David from Washington,MI
Overall Rating: 6
“The hotel elegant. The staff was friendly and fun to talk with. Even with the airport location it was quiet.”
Jul 1, 2009 by
Forrest from Houston,TX
Overall Rating: 9
“Overall a very clean, modern, tasteful hotel. The breakfast buffet was quite good but a bit expensive. The lobby bar is attractive and a very quiet place to have a drink and relax.”
Jun 27, 2009 by
Jenny Lee from Billings,MT
Overall Rating: 10
“I would give this hotel 5 star rating & recommend to all my friends when they travel. It was my first visit to Austin.”
Jun 20, 2009 by
Gary from Victoria,TX
Overall Rating: 9
“This hotel is a great location, it provides great rooms, but the hallway carpet does not to be cleaned or replaced. (2nd floor anyway).”
Jun 16, 2009 by
Conan from Raymore,MO
Overall Rating: 10
“The staff recognized that we were staying for an extended amount of time (11 days) and allowed us to check in early (so the kids could get a nap). The 11/day parking charge was overwhelming, but the manager actually cut me a break on the total parking bill since we were there for the better part of two weeks.”
Jun 12, 2009 by
Deana from Houston,TX
Overall Rating: 4
“Very disappointed. There was no toilet paper or extra rolls in the room. We had to pay for parking there was no free public parking. Sheets were scratchy probably low thread count.”
Apr 30, 2009 by
Robert from Houston,TX
Overall Rating: 10
“Hotel was very nice. Hotel staff was very helpful.”
Mar 25, 2009 by
from Lubbock,TX
Overall Rating: 9
“Very nice.”
Mar 5, 2009 by
William from Sherman,TX
Overall Rating: 8
“Great hotel. Attractive construction and located on the airport so would be a great choice for lay-overs.”
Jan 27, 2009 by
Laurie from Northridge,CA
Overall Rating: 9
“If you need to stay near the airport this hotel is a winner. It's very clean, comfortable and very quiet! I was concerned about hearing airplanes flying over head, but I was never disturbed once.”
Jan 21, 2009 by
from Guthrie,OK
Overall Rating: 4
“Can only recommend for air travelers because it sits on the airport complex.”
Jan 9, 2009 by
Christina from Park Ridge,IL
Overall Rating: 10
“We had a great stay at the Hilton. Very convenient for an early morning flight. The bed was extremely comfortable as well.”
Dec 11, 2008 by
Nadia from Houston,TX
Overall Rating: 8
“Hotel was in a good location for business travelers because it is in such close proximity to the airport. Parking was $11 a night though. The room was clean and spacious. Service was friendly and helpful.”
Dec 11, 2008 by
Diane from San Antonio,TX
Overall Rating: 8
“My stay would have been excellent if attention to details would have been executed. Both rolls of toilet paper were practically empty, and when I used a tissue for a allergies, there was only one in the box so I had to use toilet paper (after I had to call guest services to send me some) on my nose for the rest of the weekend. Other than that, the room was clean, quiet and comfortable.”
Nov 24, 2008 by
John from Pasadena,TX
Overall Rating: 5
“Hotel staff was very unfriendly at best. No one was out front to greet guest. The front lobby had two people one was driving the shuttle bus. The other could care less. There was no valet and lots of signs that said shuttle bus parking all others to be towed away. Parking $11 with no attendant. Internet another $11 charge.”
Nov 19, 2008 by
Nicole from Yuma,AZ
Overall Rating: 6
“I tried several items from the hotel menu, and overall the food was mediocore at best. There were some unprofessional hotel staff (and I'm not a difficult person). Overall, it was clean and seemed safe with no major issues except for with some of the hotel staff.”
Nov 6, 2008 by
Overall Rating: 8
“Close to the airport and 5-7 miles from downtown Austin. Great location for conferences. However, I was upset over the additional $9.95 for internet in the room and an additional $11.00 to park--the park lot was huge and nearly empty. So whatever price you pay, add $20.00 per day for the amenities which are normally included in a standard room price. Also, the writing desk in the room was cracked at both forward sections on the table; we had to keep lifting the front legs up to support the desk.”
Oct 10, 2008 by
Katie
Overall Rating: 10
“Excellent value, lovely room, helpful staff.”
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