Hilton Austin Airport

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User Reviews for Hilton Austin Airport, Austin

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Oct 28, 2009 by Jorge from San Marcos,TX
Overall Rating: 9

• Friendly staff, the pool, great lobby and nice rooms.
• The cost of the parking lot and its location.

“It is a very nice hotel overall, too bad that is next to the Austin airport and not close to downtown and the other nice places of the city.”

Oct 14, 2009 by Theresa from Mckinney,TX
Overall Rating: 4

• The bar was nice.
• Parking was confusing and expensive.

“The beds were very uncomfortable. Bathroom was not very nice and had a torn shower curtain. Coffee maker did not work well. Bellhops never to be found. Hotel bar staff was nice and fun. Good experience there. Would not recommend this particular hotel to anyone.”

Jul 4, 2009 by David from Washington,MI
Overall Rating: 6

• It is round and located at the airport.
• They charge $11.00 for parking.

“The hotel elegant. The staff was friendly and fun to talk with. Even with the airport location it was quiet.”

Jul 1, 2009 by Forrest from Houston,TX
Overall Rating: 9

• Very appealing spaces, nice bar, friendly staff.
• Not a good outdoor walking/running area but it has a nice exercise room.

“Overall a very clean, modern, tasteful hotel. The breakfast buffet was quite good but a bit expensive. The lobby bar is attractive and a very quiet place to have a drink and relax.”

Jun 27, 2009 by Jenny Lee from Billings,MT
Overall Rating: 10

• Everything it was excellent.

“I would give this hotel 5 star rating & recommend to all my friends when they travel. It was my first visit to Austin.”

Jun 20, 2009 by Gary from Victoria,TX
Overall Rating: 9

• Ease to get to and parking.
• The hallway carpet was extremely dirty on the 2nd floor. Not appealing.

“This hotel is a great location, it provides great rooms, but the hallway carpet does not to be cleaned or replaced. (2nd floor anyway).”

Jun 16, 2009 by Conan from Raymore,MO
Overall Rating: 10

• Staff was very friendly and the hotel was very clean.
• Parking fees; internet usage fees.

“The staff recognized that we were staying for an extended amount of time (11 days) and allowed us to check in early (so the kids could get a nap). The 11/day parking charge was overwhelming, but the manager actually cut me a break on the total parking bill since we were there for the better part of two weeks.”

Jun 12, 2009 by Deana from Houston,TX
Overall Rating: 4

• AC
  worked well in room & ice machine was working.
• No toilet paper, scratchy sheets, and no refrigerator or microwave.

“Very disappointed. There was no toilet paper or extra rolls in the room. We had to pay for parking there was no free public parking. Sheets were scratchy probably low thread count.”

Apr 30, 2009 by Robert from Houston,TX
Overall Rating: 10

• The pool and hot tub.

“Hotel was very nice. Hotel staff was very helpful.”

Mar 25, 2009 by from Lubbock,TX
Overall Rating: 9

• Great lobby area, nice breakfast buffet.
• Had to pay for parking.

“Very nice.”

Mar 5, 2009 by William from Sherman,TX
Overall Rating: 8

• Interesting lobby architecture.

“Great hotel. Attractive construction and located on the airport so would be a great choice for lay-overs.”

Jan 27, 2009 by Laurie from Northridge,CA
Overall Rating: 9

• The bathroom was so clean; it made me feel like I was the first guest in the room. The bed was like sleeping on a cloud.
• No complaints.

“If you need to stay near the airport this hotel is a winner. It's very clean, comfortable and very quiet! I was concerned about hearing airplanes flying over head, but I was never disturbed once.”

Jan 21, 2009 by from Guthrie,OK
Overall Rating: 4

• It's nice looking. The maid was great.
• Paying for parking and expensive restaurant/bar.

“Can only recommend for air travelers because it sits on the airport complex.”

Jan 9, 2009 by Christina from Park Ridge,IL
Overall Rating: 10

• Close to the airport, fabulous bed.

“We had a great stay at the Hilton. Very convenient for an early morning flight. The bed was extremely comfortable as well.”

Dec 11, 2008 by Nadia from Houston,TX
Overall Rating: 8

• Room service was excellent! The lady was so super sweet, she bought us breakfast when it wasn't be served.
• Parking was not included in price and was expensive.

“Hotel was in a good location for business travelers because it is in such close proximity to the airport. Parking was $11 a night though. The room was clean and spacious. Service was friendly and helpful.”

Dec 11, 2008 by Diane from San Antonio,TX
Overall Rating: 8

• I enjoyed the friendly staff.
• I had to call and ask for toilet paper and there was only one tissue left in the box.

“My stay would have been excellent if attention to details would have been executed. Both rolls of toilet paper were practically empty, and when I used a tissue for a allergies, there was only one in the box so I had to use toilet paper (after I had to call guest services to send me some) on my nose for the rest of the weekend. Other than that, the room was clean, quiet and comfortable.”

Nov 24, 2008 by John from Pasadena,TX
Overall Rating: 5

• Bed was comfortable.
• Bathroom had mold growing in it.

“Hotel staff was very unfriendly at best. No one was out front to greet guest. The front lobby had two people one was driving the shuttle bus. The other could care less. There was no valet and lots of signs that said shuttle bus parking all others to be towed away. Parking $11 with no attendant. Internet another $11 charge.”

Nov 19, 2008 by Nicole from Yuma,AZ
Overall Rating: 6

• Nothing really stands out.
• Some of the hotel staff was unprofessional and one in particular was rude, another was highly inappropriate.

“I tried several items from the hotel menu, and overall the food was mediocore at best. There were some unprofessional hotel staff (and I'm not a difficult person). Overall, it was clean and seemed safe with no major issues except for with some of the hotel staff.”

Nov 6, 2008 by
Overall Rating: 8

• The beds & covers were wonderful!
• No free access to internet in room; $11.00 per day parking.

“Close to the airport and 5-7 miles from downtown Austin. Great location for conferences. However, I was upset over the additional $9.95 for internet in the room and an additional $11.00 to park--the park lot was huge and nearly empty. So whatever price you pay, add $20.00 per day for the amenities which are normally included in a standard room price. Also, the writing desk in the room was cracked at both forward sections on the table; we had to keep lifting the front legs up to support the desk.”

Oct 10, 2008 by Katie
Overall Rating: 10

• Location, cleanliness, elegant appointments.

“Excellent value, lovely room, helpful staff.”

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Amenities at Hilton Austin Airport, Austin

Bar/Lounge Business Center Fitness Center or Spa Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Pool

Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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