Doubletree Hotel Austin

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Oct 27, 2009 by Sara from Houston,TX
Overall Rating: 9

• I have stayed there before and I like the parking garage.
• Wish I could have gotten it for cheaper.

“Loved the Chocolate Chip Cookie.”

Oct 6, 2009 by Janette from Katy,TX
Overall Rating: 10

• The beds were soft and had a variety of pillows pilled up on the bed.
• No free breakfast.

“Enjoy the luxury of a convenient hotel in Central Austin. Your head will barely hit the pillow before you are sound asleep! Sure to please!”

Aug 26, 2009 by purvi ray from Sugar Land,TX
Overall Rating: 9

• The bed was extremely comfortable, bathroom and everything well organized
• i think the sofa might have bed bugs, because i got bit.

“Double tree hotel was very nice, overall experience was good, and would like to stay here again. although sofa/couch in the room was very old, and smelled also believed to have bugs in them, because i got bit. i hated the keys would not work, everytime i went somewhere n came back. i put the keys away from the electronic, cells and still not working. so everytime i come back i had to go to the hotel lobby and reactive the keys again. Good quality was the bed, pillows, and comforter, were extremely comfortable, which made the expreince worth while staying there. although we had to pay for parking there, i believe each hotel guest should be allowed one parking spot free/completementary. Although i am glad i picked priceline for this hotel. definitely will use priceling for future travel needs.”

Jun 11, 2009 by Bryan from Graham,TX
Overall Rating: 10

• The outdoor courtyard was wonderful.
• Was charged to park my car in the garage.

“Rooms were medium sized. Pillows and beds were very comfortable. When I complained about the batteries in the television remote being dead they gave us a free cookie to make up for an inconvenience!”

May 20, 2009 by Dorothy from Crosbyton,TX
Overall Rating: 10

“Great experience. Rooms were very clean. We appreciated the warm cookies upon checking in.”

May 5, 2009 by Amy from Kilgore,TX
Overall Rating: 9

• The staff at the front desk particularly Angel were great.
• The pool was to cold and the jacuzzi was way to hot for anyone.

“This hotel was very clean. However, you can tell it was on the older side they had done a lot of renovating to make it appear new. The staff was great and helpful. The pool area is beautiful as well. The beds not the best but far from the worst. I would stay again.”

Apr 24, 2009 by Ronny from Gainesville,TX
Overall Rating: 8

• Beautiful lobby and fronds, secure parking, and
  friendly staff.
• Extra charges for internet.

“Great hotel for business travel. Convenient to restaurants and attractions. Older facility but very well maintained.”

Mar 28, 2009 by Rachel from Columbus,OH
Overall Rating: 7

• The linens were nice and the beds very comfortable.
• It's way north of town, charging for parking is ridiculous. it is kind of old.

“The hotel was clean and very comfortable. I was not happy to have to pay for parking when I know very few (or no) other hotels in the area charge for it. The room was clean and attractive enough but this hotel definitely shows its age.”

Feb 18, 2009 by Kristi from Friendswood,TX
Overall Rating: 8

• Open-air patio outside the room that looked out on the courtyard.
• Had to pay for parking garage, and was not aware of this ahead of time.

“Liked the hotel; loved the cookies. Beautiful courtyard with patio tables outside rooms overlooking courtyard. Room furniture needs updating - couch was extremely uncomfortable to sit on and desk chair leather/fabric was ripped. Did not like having to pay for overnight parking; was not aware of this until we checked in.”

Nov 6, 2008 by
Overall Rating: 10

• Location.
• The cookies were too good.

“I would visit again.”

Nov 5, 2008 by lee
Overall Rating: 9

“Pretty nice hotel, although didn't get an interior room facing the pool/garden. Room faced the back loading dock and parking lots so it was kinda noisy. Also you have to pay extra to park
a car in the hotel parking lots.”

Oct 17, 2008 by Barbara
Overall Rating: 9

• The bed was so comfy!
• Paying extra for parking!

“Wonderful hotel! Great rooms! Comfy beds! But paying extra for parking was not necessary!”

Oct 16, 2008 by Amy
Overall Rating: 8

• The customer service at the front desk was excellent.

“The hotel was situated just off the freeway allowing for good access. The hotel lobby and sitting areas were attractive and clean. The room was clean and the bed was very comfortable. The furniture was a bit outdated and the TV could have been nicer. The hallways were basic and in need of an update/remodel. Overall, the hotel had convenient access and the bed was comfortable.
”

Oct 13, 2008 by Alyssa
Overall Rating: 10

• Could have been cleaner.

“Very comfortable place to stay!”

Sep 12, 2008 by Brian from Baldwin, ND
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• The Spanish architecture.
• The staff! the room was dirty as well everything is in need of repair.

“This is one of the worst hotels I have stayed at in a long time. The bed sheets had stains, the room was dirty, the staff was very unpleasant and rude as well as everything was in need of repair. the room door, one of the phones in the room didn't work, the tile in the pool and hot tub was broken or missing. There isn't enough space here to say it all!”

Sep 10, 2008 by Amanda from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms with the French doors and the pool.
• I loved everything!

“Extremely nice pool area and lobby. Restaurants are walking distance even with my young children. The rooms are very roomy and upscale. I absolutely loved this hotel!”

Sep 8, 2008 by Sarah from Dallas, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very pretty.
• Charged for parking and bottled water in room; other hotels do not.

“Very nicely appointed. Courtyard is beautiful. Lovely room, nice beds and linens. Easy access from freeway. Charged too much for daily parking ($8.00 per car) and commonly free items ($2.00 for a small bottle of water in room). Slow service in hotel lounge.”

Sep 5, 2008 by Michael from San Antonio, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice atmosphere. Liked the way the room had glass doors leading to the courtyard pool.
• Hotel charged $8 for self-parking.

“Enjoyed the calm atmosphere of the hotel.”

Sep 4, 2008 by Dp from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice, and clean, loved their cookies.
• Room carpet.

“I really liked this hotel, visited with children and another couple. The location it's great, close to downtown, and San Marcos outlets only like 30 minutes away. Their cookies are warm and delicious, room is clean, nice pool area, their restaurant next to lobby is very tasty and most of all the decoration and overall hotel stay was very comforting. Great location. Will go back.”

Sep 4, 2008 by Josiah from Bryan, TX
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[2]

• Nice lobby.
• Staff was unacceptable.

“There was no bed in the hotel room. Just a sleeper couch. This is unacceptable.”

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Amenities at Doubletree Hotel Austin, Austin

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Skiing Television with Cable Tennis VIP Rooms/Services

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