Marriott Austin at The Capitol

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User Reviews for Marriott Austin at The Capitol, Austin

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Apr 29, 2008 by Jessica from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Room was nice, bar downstairs, conveniently located.
• There was an issue with a personal item in my room being broken while I was away. They did not handle as professionally as they could have.

“I like the Sheraton. I would stay there again. It's in a great location and the rooms are comfortable. Gym is larger than most and pool facilities are clean and inside and out.”

Apr 28, 2008 by Eric H. from Dallas, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[4]

• Very Clean.
• Hotel location should not be considered downtown.

“Good hotel, but not very convenient to downtown walking. It is on the outskirts of downtown, but very clean.”

Apr 27, 2008 by Jeff from New Braunfels, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• On the ball. No time wasted parking. Check in was smooth.
• Maybe a little noisy until about 11:00pm with a band playing outside.

“Easy access to I35 and downtown. Very nice room with super comfortable bed. Nice closet with organization showing for easy access to stored items.”

Apr 23, 2008 by Walter from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Everything was very clean and well kept. Even the iron.
• No bathroom amenities such as shower cap, etc. Had to call room service.

“Great location.”

Apr 19, 2008 by Ken from Centennial, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Starbucks in gift shop.
• Noisy.

“Nice hotel but noisy. Older hotel still going through renovation.”

Apr 17, 2008 by Kathleen from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was clean and the staff were very accommodating.
• Some of the public areas still needed renovation, they were just okay, parking was crazy expensive.

“It was great hotel. The rooms were clean and nice. The hotel staff was friendly and accommodating.”

Apr 17, 2008 by Andy from Boston, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[4]

• Friendly, attentive staff.
• Hotel somewhat isolated, borderline dicey neighborhood.

“Enjoyed our stay, the staff was very attentive and friendly, the lobby was very nice, they were doing some remodeling but the work was not intrusive. The neighborhood is not the best. It is immediately adjacent to the freeway, and though it is in Downtown Austin, it is several blocks to any attractions/restaurants, and the area surrounding the hotel is not the best neighborhood, so I drove rather than walked to locales to which I would have rather hoofed-it.”

Apr 16, 2008 by Jonathan from San Angelo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Classy facility, great staff, very comfortable beds.

“Great location, walking distance to everything cool to do Downtown. Beautiful facility staffed with people who understand "Customer Service". My wife and I had a delightful weekend.”

Apr 15, 2008 by Heather from Colorado Springs, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was very accommodating.
• Nothing.

“Would stay here again!”

Apr 11, 2008 by Neil from Alexandria, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Friendly staff and good proximity to rest/bars.
• Around hotel was sketchy.

“Good hotel, the proximity to 6th street and campus is good, but to walk to 6th street had to walk through some sketchy neighborhoods for 5 blocks. The hotel itself was nice, they allowed us to check in early and check out late.”

Mar 29, 2008 by Matt from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room, great location!
• Part of the lobby was under construction.

“The hotel was great; the rooms were huge and beautiful. The hotel was in walking distance to lots of fun dining and entertainment.”

Mar 26, 2008 by Patti from Los Angeles, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[9]

• Good location.
• Interior of room was not well cleaned by housekeeping staff; windows were very dirty, hotel under construction and coffee bar/ shop always closed.

“Hotel is in a good location but it appeared other travelers knew about construction and stayed away as did hotel staff! Hotel lobby was very empty and coffee bar/ shop, despite posted hours stating it was open, and was almost always closed. Restaurant appeared closed as well but with no guests perhaps staff opted to take extended breaks. Plastic sheeting was hanging in the lobby - all in all it seem like the hotel was, or should have been, closed. With few rooms to clean, it seems staff could have done a better job cleaning the room; they didn't replace dirty glasses, left pillows on the floor and bed covers rumpled. Windows in room and public areas were very dirty, I presume they were waiting for construction to conclude before cleaning but made for an unpleasant stay.”

Mar 25, 2008 by Mary from San Angelo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great. Very close to the Austin Music Hall.
• There is remodeling going on but it did not interfere with our stay.

“Great location Downtown Austin. Convenient to night life dining and activities. $15 per night for parking was reasonable. Restaurant serves an excellent breakfast.”

Mar 15, 2008 by Joshua from Aubrey, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenience.
• Received a handicap room.

“Wish that you could determine if you wanted double beds. Not whatever the hotel has available.”

Mar 14, 2008 by Jim from Magnolia, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Convenient Location.
• Valet Parking was $20.95 per night. That's too much for this hotel.

“The Sheraton's rooms are quiet and well appointed with plenty of high quality pillows. The business traveler will not be disappointed. Additionally it's a short walk to Sixth Street or the convention center. Watch out for valet parking - it cost $20.95 per day during my recent four night stay - this is too much.”

Mar 13, 2008 by Jennifer from Murphy, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to many great Austin tourist sites.
• The cost of self parking was a little high.

“Everyone was very friendly and the hotel was spotless. It is located centrally to sixth street and other great Austin sites. Our room faced the capital which was amazing at night.”

Mar 12, 2008 by Beth from Corpus Chrisit, TX
Overall Rating: 6
Cleanliness:[3] • Staff:[8] • Location:[10]

• Pretty public places, good location.
• Phone did not work, bugs in bathroom, very small room.

“Our room was extremely tiny; there was just room to walk around the king sized bed. The phone next to the bed did not work. There was a live roach in the bathroom. Friendly staff, good location.”

Mar 12, 2008 by Patti from Cisco, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved how close it was to the Frank Erwin Center and the easy access.
• This is really picky, but the windows could use a cleaning on the outside - could see out just pretty dirty.

“I wanted a hotel close to the Frank Erwin Center where I could keep the car and my husband and kids could walk to the basketball games. It was close and we could meet at Serrano's for lunch. Everyone was friendly and helpful at the hotel - I nearly felt like I was on a cruise again!”

Mar 11, 2008 by Rodney from Rowlett, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice hotel and great location.
• Couldn't get a room with 2 beds.

“Hotel was very nice and was great location for my stay.”

Mar 10, 2008 by Sarah from Russell, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The bed was perfect--very comfortable mattress and soft and high quality sheets.
• The self parking of $16.40 per day seemed excessive and should have been clearly cited on their web page.

“The rooms are updated and quite nice. We had a view of the capital building and the Texas tower, and no noise from IH 35. Pretty clean, even for me (I am squeamish about hotel rooms). The lobby is substantial and impressive, and every staff person was incredibly helpful and friendly. It is a bit off from Congress, but a cab ride is only $5 or so, and it is walk able to 6th street or Congress. The self parking fee of $16.40 is the only complaint I had, but that does include in and out privileges and the garage is convenient to the hotel. I would definitely stay here again.”

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Amenities at Marriott Austin at The Capitol, Austin

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable