Marriott Austin at The Capitol

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User Reviews for Marriott Austin at The Capitol, Austin

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Sep 8, 2008 by Ann from Smyrna, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[3]

• It is convenient to the Capitol. The gift shop guy was most helpful. The self-playing piano in the lobby was cool.
• The self-playing piano played only Beatles songs.

“It is a reasonably good hotel, convenient to the capitol, but it is not in a safe location.”

Sep 7, 2008 by Heather from Antioch, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• It was very comfortable and the staff was superb.
• It's in kind of an iffy area.

“I highly recommend this hotel, it was extremely comfortable and luxurious. The beds were great, as was the rest of the room. While they were undergoing renovations, it was hardly noticeable.”

Sep 5, 2008 by Russ from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenient location to 6th street.
• No reception to CBS. They tried but did not get it fixed.

“Currently under construction but still very pleasant.”

Sep 4, 2008 by Stephany from Mcallen, TX
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[6]

• The whole time we were treated very poorly.

“The bathroom backed up within the first fifteen minutes of arrival. Also during our stay, we asked the front desk to bring us additional towels for the morning we were departing from the hotel and did not receive them. After my girlfriend and I came from a four star restaurant, dressed appropriately and ready to celebrate my birthday, we sat at the hotel's bar and asked for a drink. They took our order and never returned back with our drinks, intentionally ignoring us. I went to the front desk and explained the situation and was apologized to for the inconvenience. We will not go back to the hotel. My partner and I shall not be pawned off with drink coupons and a cheese and wine platter for our inconvenience.”

Sep 4, 2008 by Jim from Corpus Christi, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• Lobby under construction.

“Rooms were very nice, if not very spacious. It will be great when the renovations of the public areas are complete.”

Sep 3, 2008 by Kristen from Midland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful at all times of our stay.
• I loved everything about this hotel.

“This hotel was a great location downtown, I could walk to almost everywhere I needed to go, and a cab was ready and waiting within seconds if I needed one. The valet and front staff were so helpful and nice. The rooms were very clean.”

Sep 3, 2008 by Dj from Crosby, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

• Very clean and friendly staff. almost a 4 star.
• Wasn't close enough to central downtown where my family and friends stayed at other hotels.

“Great hotel but wouldn't stay here again. I like being closer to town (walking distance to 6th street). But awesome hotel.”

Sep 3, 2008 by Scott from Broken Arrow, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• Current remodeling.

“Great location and nice rooms with a great king size bed!”

Aug 29, 2008 by Jd from Pasadena, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff friendly especially younger maint man.
• Inside pool closed.

“Very comfortable for the price, nice rooms, very friendly staff especially one maint guy that told us just about everything Austin has to offer. Even the garage was safe, left items in back of truck, were still there over night. Do not suggest! But very happy! Would definitely stay again.”

Aug 29, 2008 by Ian from College Station, TX
Overall Rating: 1
Cleanliness:[3] • Staff:[6] • Location:[1]

• The hotel is in a crime ridden area, under construction with many amenities. The parking garage and stairs closed - jumped a wall to exit!
• Too much construction caused inconveniences in parking, and the amenities! Terrible.

“Terrible! I had sent an e-mail to customer service in advance of this survey. If they are doing construction that affects the garage, bar, amenities (pool, Jacuzzi) and reception area they should have closed the hotel. There was too much disruption. Also the rooms looked cheap and definitely were not 4 start (more like economy).”

Aug 11, 2008 by Raymond W. from Jupiter, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[5]

• Staff.
• Construction, room temperature control.

“Good have been nice if the construction were done and the room air conditioner worked.”

Aug 9, 2008 by Karen from Carrollton, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The room was clean and the bed was comfortable.
• The indoor pool area was closed for remodeling. Outdoor pool was open but not easily accessible.

“Good location, clean rooms, hot water in shower was great, and bed is comfortable. The only draw back was they are in the process of remodeling their pool area, so swimming was not available.”

May 30, 2008 by Rashida from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• I liked the comfort of the room and flat screen TV and the friendliness of the front desk staff.
• The location was a bit off the main attractions such as 6th Street.

“The hotel is located a few blocks from The Capitol which was very convenient. I am a business traveler so the hotel felt the same as the plush hotels that I am used to visiting. The room was very clean and comfortable and the bathroom clean and in good condition. I would certainly stay there again.”

May 28, 2008 by Nicole from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Staff was helpful in providing directions, things to do, etc.
• Wish it was more centrally located to Downtown, but still very close.

“Great! Clean, helpful staff, no real issues with anything although only there 1 night.”

May 25, 2008 by Lonnie from Austin, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The bed and linens were great.
• The AC was loud.

“It is a slightly older hotel, but it was still great. The smell in the lobby was nice. The parking garage was expensive and walking in the garage was dangerous.”

May 22, 2008 by Christine from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good Location to UT and 6th Street - walking distance.
• I don't like paying to park, but I know you have to.

“Very nice and clean. We were given a handicap room, because it was full. The room was actually very roomy, but close to the elevator and it was noisy at night. But then it was graduation weekend at UT, so everyone was partying! They overcharged me about $58 for parking, but I brought it to their attention and they fixed it right away. Great dirty martinis in their lounge! They even let us hold a small champagne party for my girl's graduation - only 6 of us, and it was only for about 30 minutes. But very accommodating for us.”

May 22, 2008 by Janis from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• They let us check in early.
• There was no complimentary continental breakfast.

“The location was okay. It is Downtown, but you have to walk down a slightly seedy few blocks to get anywhere, It might not be good for a single woman at night, but it was fine for us. On the other hand it is very near Stubbs BBQ and a couple of music clubs, so I guess it depends what you're looking for.”

May 6, 2008 by Linda from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• The room was modern, clean, and comfortable. The concierge is wonderful.
• They didn't have a place to get a quick sandwich.

“The property has been updated and the staff was wonderful-from the restaurant to the front door. The concierge was fabulous and very interactive with guests. I would go back just to see him, he was so helpful. I was traveling alone and he was great, Joe. Its located near many restaurants and an easy walk to 6th Street.”

May 3, 2008 by Gb from Baltimore, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Furnishings solid, well crafted, made me feel at home.
• High charge for internet, high charge for parking.

“Good location, nice views, pool, classy colors. Just wish the internet wasn't so costly. Parking I understand, but getting work done is a necessity.”

May 2, 2008 by Erin from Palestine, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable, everything very clean.
• Can't think of anything we didn't like.

“We were only there for one night but the room was very comfortable - bed, bathroom, etc. Nice reading material in the rooms - local Austin restaurant and music magazines. We liked the fact that we were able to park on the street directly across from the hotel and not pay hotel parking - a very safe neighborhood.”

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Amenities at Marriott Austin at The Capitol, Austin

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable