Towneplace Suites Austin Northwest

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Jul 14, 2008 by Vicki from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bed was comfortable and the room was nicely furnished for an extended stay.
• All the pillows in the room were feather pillows - I'm allergic to feathers!

“Overall we had a great time. The lobby area was under construction and things were cramped for breakfast so we had a poolside picnic each morning. Would love to return when the renovation is complete.”

Apr 5, 2008 by Que R. from Azle, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The room was great. We enjoyed the comfort.
• Non Smoking.

“Very pretty and well maintained. Was very disappointed that I did not know it is a non smoking facility.”

Feb 28, 2008 by Janie from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Spacious room, needed key to get in building not just room, EXCELLENT stay.
• Loved everything about this hotel.

“I liked the fact that you had to use your key to get into the building not just the room. Exits were easy to locate. Also liked the fitness room and the snack area.”

Sep 7, 2007 by Herbert from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms have plenty of size.
• Entrance doors slammed every time people came in.

“Over all this hotel was great and I will stay there anytime I am in Austin.”

Jul 25, 2007 by Jane from Marshall, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[5]

• The room was spacious. Mattress was comfortable. Pool was nice.
• I had to park pretty far from my room.

“This hotel is fine for a place to sleep at night if you have a busy schedule in Austin. I'd be happy to stay there again.”

Sep 6, 2006 by Lisa from Brownsboro, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I was on the 2nd floor and the quietness was wonderful. Very little noise.
• I can not think of anything I disliked.

“The room was clean, the bed was very comfortable.”

Jun 2, 2006 by Phung from Murphy, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Complimentary Breakfast.
• Jennifer, who worked at the front desk, was outrageously rude and unfriendly.

“Staff sufficiently replenishes complimentary breakfast. Other than Jennifer, the staff was cordial and helpful. Not enough towels were provided to include pool use.”

Oct 1, 2005 by Laura from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• I really liked the fact that it had a kitchen and the rooms were cute.
• The A/C unit was a wall unit and no matter how much I turned down the thermostat, it was uncomfortably hot.

“It's a good location, looks nice, and was well priced, but I wouldn't stay there again because of the temperature of the rooms. I turned the dial down on the wall to 60 degrees and it still felt like it was 85 in the room. It kept me from sleeping well.”

May 19, 2005 by Danette from Tomball, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• kitchenette, location to shopping and eating, continental breakfast, workout room, safe entry and exit
• My section, the non-smoking, was great, but my daughter and friends were in the smoking section which was not as clean.

“How lovely to walk downstairs for a continental breakfast; no rushing to go out and eat. I like the way we could go outside in the morning, after coffee, and take brisk walks due to the many sidewalks in the area. Having restaurants and shopping within walking distance was great, and it had easy access to the highway.”

1 of 1 people found this review helpful.

May 18, 2005 by Sue from Houston, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• very clean, rooms were comfortable
• Thought the bed was a little small- a double maybe

“Well located, close to many amenities. Room was clean and comfortable, parking convenient to the room.”

Apr 19, 2005 by Kerrie from Spring, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was an awesome place to stay and exceeded expectations. Thank you!
• n/a

“With comfort in place, the trip to Austin was perfect. Was I surprised that it exceeded my needs? Absolutely not!”