Hilton Austin [Austin, TX]- Hotel Reviews - MyTravelGuide.com


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Hilton Austin 4-star

500 East Fourth Street, Austin, TX

Located in downtown Austin, the only hotel adjacent to the Austin Convention Center. One block from Sixth Street entertainment and walking distance from the Warehouse Entertainment District.[more]

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User Reviews for Hilton Austin, Austin

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.5]
Based on 1444 user ratings

Feb 1, 2010 by Lambert from Hamilton,TX
Overall Rating: 10 Overall user rating

  • Convenient location.
  • Garage elevators are a long walk from the room elevators.

“New hotel, always clean and well-staffed. Convenient parking. Close proximity to downtown attractions.”

Nov 30, 2009 by Jan from Birmingham,AL
Overall Rating: 10 Overall user rating

  • Great atmosphere and a wonderful staff.
  • The thermostat in the room did not control the room adequately. Consistently 2 degrees or more below setting.

“Wonderful hotel, atmosphere was wonderful. The parking was kind of tricky with not a lot of space and sharp corners. The location of this hotel is perfect. Right off 6th street where I had a lot of fun.”

Oct 19, 2009 by Stacy from Houston,TX
Overall Rating: 9 Overall user rating

  • Highly convenient, good parking, Starbucks in house.

“Have stayed here multiple times now, all enjoyable.”

Oct 12, 2009 by Maricel from Aurora,CO
Overall Rating: 7 Overall user rating

  • Location, price through Priceline and comfortable.
  • The hotel front desk staff was rude and seemed inexperienced.

“Overall a good hotel but management needs to have front desk properly trained and staff a concierge in the future. If these two things occurred, I could recommend it.”

Oct 1, 2009 by Tammy from San Antonio,TX
Overall Rating: 9 Overall user rating

  • Location, amenities, and hotel decor.
  • Street noise could be heard. Did not like the way employees spoke to us.

“Wonderful hotel - beautiful furnishings, great amenities, and perfect location for fun 6th Street carousing.”

Sep 20, 2009 by Karen from Houston,TX
Overall Rating: 8 Overall user rating

  • Great location.

“Overall very pleased, great location, friendly staff and we felt safe.”

Sep 17, 2009 by Eric from Bryan,TX
Overall Rating: 9 Overall user rating

  • Beautiful lobby and helpful staff.

“Great property.”

Aug 27, 2009 by Chuck from Temple,TX
Overall Rating: 10 Overall user rating

  • It is convienent to everything downtown Austin.
  • Parking is expensive.

“The Austin Hilton is a great place if you are looking to spend time downtown Austin. It is very nice and easily accesible. The staff is friendly and the rooms are extremely nice.”

Aug 26, 2009 by Mike from Flower Mound,TX
Overall Rating: 10 Overall user rating

  • Quality
  • Parking fee.

“High quality, excellent location, clean and comfortable room.”

Aug 26, 2009 by Paul from Hickory Creek,TX
Overall Rating: 10 Overall user rating

  • The location, the cleanliness and the professional staff.
  • The parking situation and have to pay $16 to park at the hotel I pay to stay at.

“Other than parking the hotel was great.”

Aug 26, 2009 by Tess from Baytown,TX
Overall Rating: 8 Overall user rating

  • Access to attractions, options for dining, bar, pool
  • My room was never cool enough for my liking.

“Overall it was a nice stay. I wish that my room temperature would of been more comfortable. The hotel is well located and lots at easy access.”

Aug 25, 2009 by Lori from San Antonio,TX
Overall Rating: 9 Overall user rating

  • The decor and amenities were very nice.

“We had a wonderful stay, the staff was friendly and helpful. The rooms were nicely decorated and layed out.”

Aug 20, 2009 by Terese from Brownsville,TX
Overall Rating: 9 Overall user rating

  • The room was spacious, quiet, clean and was
    big. Very nice.
  • Check in line was long, had only 2 clerks avail. Had to pay for wireless internet, most lower level hotels this is free.

“I had reserved this hotel (4 star) for August 14 and 15. I called at around 9pm to advise I was checking in late. When I arrived around 11:30pm, the hotel was overbooked, and they sent me to the Embassy Suites. They advised I could stay there for one night or both. I opted to come back to the Hilton because it had an outdoor pool.
Everyone was very nice, but the Embassy Suites was not has 4 star-ish as the Hilton.”

Jul 22, 2009 by Irene from Seguin,TX
Overall Rating: 10 Overall user rating

  • So convenient to downtown and great for girls weekend away!
  • The only complaint was parking charges too high.

“Have stayed here before on girls weekend away and also mother daughter weekend. It is very clean and within walking distance to restaurants and shops. I just wish parking was not so expensive. Other than this with great place to stay.”

Jun 24, 2009 by Carey from Conroe,TX
Overall Rating: 7 Overall user rating

  • We love the hotel and appearance, the people were not very likable.
  • The resident that lived there seemed to be put out with the guests of the hotel.

“The hotel was great and the rooms were very nice, but apparently they have people that live at the hotel and they seemed to be put out with guests and their children.”

Jun 14, 2009 by Bill from Covington,LA
Overall Rating: 10 Overall user rating

  • Outstanding staff and accomodations.
  • Nothing.

“Great place to stay. Definite a 4 star hotel.
Was not pleased with the Priceline failure to provide options of a non-smoking room when I booked it.”

Jun 2, 2009 by Jack from Dallas,TX
Overall Rating: 8 Overall user rating

“Great decor, good staff and room was a bit ordinary.”

May 25, 2009 by Patty from Houston,TX
Overall Rating: 9 Overall user rating

  • Central location, fairly new facility.
  • A little over rated, not often does a Hilton get a 4 star rating and this one didn't deserve it.

“Fairly new facility. Great for conventions in Austin Convention center.”

May 12, 2009 by from Texarkana,TX
Overall Rating: 9 Overall user rating

  • Beautiful hotel and very nice staff!
    Would go again.

“Very nice for the value. Would use again without hesitation.”

May 7, 2009 by Geoff from Redoak,TX
Overall Rating: 9 Overall user rating

  • Convenient location to anything in downtown Austin.

“This hotel was top of the line. Even though we didn't eat, or use any of there facilities.”

Amenities at Hilton Austin, Austin

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Business Center
  • Coffee Maker in Room
  • Fitness Center or Spa
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • Tennis
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