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User Reviews for Embassy Suites Hotel Austin-Arboretum, Austin

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Jul 30, 2008 by Lori from Keller, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• 2 rooms, kitchenette, free happy hour & breakfast.

“Great family atmosphere, clean, relaxing, everything included.”

May 22, 2008 by Annabelle from Paris, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice comfortable lobby, managers reception, cook to order breakfast.
• Public use of swimming pool.

“Very nice, good cook to order breakfast, chef on Friday was not so friendly and swimming facility was used for public child's birthday party.”

Apr 23, 2008 by Vina from Mcallen, TX
Overall Rating: 1
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked the location of this hotel.
• I did not like the guests at the hotel. They were rude and temperamental.

“I love Embassy Suites and I will stay here again. It just so happens that my daughter coughed into her little 8 year old hands and an elderly couple started screaming at her for doing that. How can you help not coughing? it was not done on purpose. The couple was rude and offensive. We got up and left to IHOP. This happened during the complimentary cook to order breakfast.”

Apr 17, 2008 by Rick from Mt. Pleasant, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff and free breakfast.
• Breakfast was not real good.

“This is a great hotel, good location, helpful staff, and the swans in the lobby are pretty cool. The omelet bar is free in the morning but not very good.”

Jan 29, 2008 by Karen from Booker
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• I loved the atmosphere!
• Pool area was small.

“Most everything was excellent! Just some minor items that really didn't amount to anything big to gripe about. I loved "Butch" and "Sundance". That was a totally unique marketing idea. The staff was excellent in the dining room and at the front desk.”

Jan 28, 2008 by Gayle from Vacaville
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean.
• None.

“I really enjoyed the staff. They were very kind. The swans were awesome. It made it very fun. And the morning coffee was great!”

Jan 1, 2008 by Frank from Concord, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Clean room.
• Elevators too slow.

“Probably not fair assessment since it was holiday but kids screaming and running around drove us crazy. Cook to order breakfast was a zoo. Only one person serving and food was not worth wait. We waited forever for elevators. Would need to come back during a normal week to see if this was normal.”

Nov 27, 2007 by Liz from Midland, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Great swimming pool. The pillows were great. Smoking allowed.
• No pay per view movies available & very few channels were available.

“I've never been to a 3 star hotel that didn't offer pay per view movies until this hotel. There were kids running up & down the hallways & playing with the elevators until after 11:00 pm. Saturday morning @ 5:00 am their fire alarm was "accidentally" set off for 15 minutes or more. No sleep after that. So, if you're headed to Austin with a car load of kids for sports tournaments, this is your place. Just don't expect it to be quiet.”

Apr 13, 2007 by Sam from Laredo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really like the appearance of the hotel.
• Nothing.

“This hotel is nice looking and has free drinks for happy hour and a very good free breakfast.”

Mar 15, 2007 by Robert from Mesquite, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• We love staying at Embassy suites. The cook to order breakfast and manager's reception is excellent.
• Most hotel that stay in for business offered "free" High Speed Internet.

“I enjoyed this hotel very much and so did my family. The indoor pool was nice and could have been a little warmer, but the kids were happy that they got to swim even though it was cold and rainy outside. We have stayed at 10-12 different Embassy Suites and this one is definitely in the top 3.”

Jan 9, 2007 by Carlos E. from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I like very thing swans and services all.

• Amenities at Embassy Suites Hotel Austin-Arboretum, Austin

  AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Fishing Fitness Center or Spa Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

  Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services