Extended Stayamerica Austin Arboretum [Austin, TX]- Hotel Reviews - MyTravelGuide.com


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Extended Stayamerica Austin Arboretum 2-star

10100 N. Capital Of Texas Hwy., Austin, TX

Extended Stay America Austin-Arboretum is designed specifically for people who need more than just a room while away from home.[more]

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User Reviews for Extended Stayamerica Austin Arboretum, Austin

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[7.5]
Based on 58 user ratings

Nov 5, 2008 by Robin
Overall Rating: 2 Overall user rating

  • The location, I guess. The rooms smelled.

“This hotel might be okay for some travelers but we did not sleep on the cheap, hard bed. The walls were extremely thin and even after changing rooms, the room smelled of cigarettes. This smell was also in the hall and aggravated my allergies.

Sep 3, 2008 by Jadah
Overall Rating: 10 Overall user rating

  • Very friendly staff and nice rooms, clean.

“I
would stay again and recommend to others.”

Aug 29, 2008 by Danielle from Gun Barrel City, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • The staff was very friendly.
  • There wasn't any complimentary shampoo or conditioner in the bathroom.

“Good.”

Aug 14, 2008 by Reannon from Cedar Park, TX
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Cleanliness.
  • Housekeeping schedule.

“Hotel is nice. However if you are staying less than 7 days you will not receive fresh towels and housekeeping unless you pay extra.”

Jul 25, 2008 by Nancy from El Paso, TX
Overall Rating: 1 Overall user rating
Cleanliness:[4] • Staff:[1] • Location:[3]

  • I did not like it at all.
  • No room service or counter service. Very dark not safe.

“I did not feel safe, there was no body at night to ask for help and the room was dirty, no housekeeping available.”

Jul 24, 2008 by Jason from San Marcos, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Like an apartment it had everything.
  • No breakfast.

“I really enjoyed the stay there. I highly recommend this hotel to any one it was very nice. I loved how the room had a recliner chair a desk and also a dinner table. Very nice, it was more like renting a small apartment for the night. We were satisfied.”

Jul 16, 2008 by Scott from Garland, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[7]

  • Check in was quick and easy.
  • No shampoo, blow dryer, bathroom amenities.

“Quick check in with easy access to elevators. Nice kitchen with dishwasher and refrigerator. Best for business travelers staying several days.”

Jul 14, 2008 by Carol from Martinsville, IN
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[8]

  • Location.
  • No Kleenex, no lotions, fee for computer, no good TV.

“Poor. Not familiar with extend a day. No amenities.”

Jun 1, 2008 by Darryl from Royse City, TX
Overall Rating: 1 Overall user rating
Cleanliness:[6] • Staff:[1] • Location:[6]

  • Very rude staff complete rear end sassy to me called me names etc.
  • Staff.

“Very rude typical corporation procedures, they are very rude called me a racist and also was told thank god you are just here one night.”

May 28, 2008 by Dan from Marble Falls, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Very nice hotel for the business person, staff could know more of local area.
  • Didnt seem to have a clue about restaurants, and delivery places.

“Hotel was of my liking and the guess with me was pleased with the stay. Even though it was for a medical reason we were there.”

Mar 9, 2008 by Elaine
Overall Rating: 7 Overall user rating

  • The location.
  • Insufficient non-smoking rooms and no coffee offered in the mornings. Also charged for things that are offered free at other Extend Stay facilities.

“This hotel is in a good location but did not offer as many amenities/services as other Extend Stay hotels.”

Aug 8, 2007 by Rendi
Overall Rating: 8 Overall user rating

  • The kitchenette and the chair with ottoman.
  • The hard, hard bed.

“This is a no-frills facility, but nice room layout and all the basics. Good area with a Whole Foods nearby so you could get snacks for the room. The beds were terribly hard, and the sheets seemed too short. But for the price, it was good value.”

Jun 7, 2007 by Bob
Overall Rating: 4 Overall user rating

  • General location was good.
  • Poorly supported - not maintained.

“Good location, property not well maintained.”

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