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Holiday Inn Austin-Nw Plaza/Arboretum Area
8901 Business Park Drive,
Austin, TX
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Average User Rating: 7.0 Cleanliness:[7.5] • Staff:[8.0] • Location:[6.0] Based on 892 user ratings |
Jun 28, 2009 by
Jake from Frisco,TX
Overall Rating: 4
“Acceptable.”
May 26, 2009 by
Rachel from Mesquite,TX
Overall Rating: 9
“Nice rooms. Room service was available but over priced (but where isn't it). Great internet connection. Pool was indoors, surrounded by dining area, but was very nice. Location is tricky to come and go easily but there are some backroads (neighborhoods) you can cut through. Very friendly and helpful staff. The pro's definitely out weigh the con's.”
May 14, 2009 by
Brandy from Conroe,TX
Overall Rating: 10
“We very much enjoyed our stay, as it exceeded our expectations. We were very pleased with our rate and would definitely stay there again. Oh, and the Cinnamon French Toast was amazing!”
Mar 14, 2009 by
Rose from Converse,TX
“Staff was friendly; use of business office a plus, pool set up interesting; area is safe. Would stay there again.”
Mar 4, 2009 by
Jennifer from Houston,TX
Overall Rating: 8
“Thought hotel was nice, seemed recently redone. Hot tub and indoor pool was in good condition. Towels readily available by pool. Our room was very noisy location by the elevator and ice machine.”
Feb 11, 2009 by
Latonya from Arlington,TX
Overall Rating: 9
“This was a very pleasant stay at this hotel. It's one of the better Holiday Inn's that I've stayed in. The Customer Service was top notch. The staff was very courteous. They have plenty of free parking.”
Feb 3, 2009 by
Leanne from Fort Worth,TX
Overall Rating: 10
“We did not spend a lot of time in the room since we were at a concert, but the room was clean and the bed was comfortable. The location was in a residential area and not easy to get in and out of.”
Jan 21, 2009 by
Ray from Amarillo,TX
Overall Rating: 6
“The hotel is located in NW Austin and is near many restaurants and lots of shopping. It is fairly hard to get to the hotel from the two highways (MoPac and 183) that intersect near the hotel. The rooms are pleasant, attractive and comfortable. We did have one problem, however. There was no hot water for approximately the first 24 hours that we were at the hotel. That was very inconvenient. However, when we checked out, the manager was pleasant about it and gave us enough Priority Club points for a free stay at a Holiday Inn in the future. So, the hot water problem was resolved to our satisfaction. We would probably stay here again.”
Dec 3, 2008 by
Mary from San Antonio,TX
Overall Rating: 9
“The hotel was convenient to the sports fields my son was playing at as well as food, shopping and entertainment facilities. The staff was very friendly and went out of their way to help guests with directions and ideas on things to do while visiting Austin.”
Nov 13, 2008 by
John from Saint Petersburg,FL
Overall Rating: 10
“The hotel was very clean and nice. Overall excellent hotel with great service.”
Oct 10, 2008 by
David
Overall Rating: 9
“Overall it was a good experience.”
Sep 19, 2008 by
Steve
Overall Rating: 5
“Helpful staff. Nice room with comfortable beds. I enjoyed the internet room. The hotel was attractive inside the atrium area.”
Sep 13, 2008 by
Kim from Round Rock, TX
Overall Rating: 8
Cleanliness:[10] •
Staff:[9] •
Location:[7]
“I loved my stay but the only thing that I didn't like was that when the hotel ran my card for incidentals, they had a half of my funds in my banking account little longer than I liked I stayed a Saturday night and it was almost Friday for they released the hold on my account. This caused a little financial stress on my part, other than that the staff and the hotel was great.”
Sep 5, 2008 by
Josh from Sulphur, LA
Overall Rating: 6
Cleanliness:[10] •
Staff:[4] •
Location:[10]
“I also thought the staff was a little insensitive since we were evacuees with a dog. Small well behaved dog. They normally didn't allow pets but because of the circumstances they would allow them with a non-refundable deposit.”
Sep 4, 2008 by
Wanda from Magnolia, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[5]
“Very nice lobby, indoor pool and water running through the lobby area with fountains. Outdoor pool attached to the indoor pool. Very good first impressions.”
Aug 10, 2008 by
John from Cibolo, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[5]
“I have stayed at this hotel in the past and have enjoyed the stay, although the location is a bit hard to get to. I was surprised when I got off on the 3rd floor and found that the rooms had recently ( within the month ) been remodeled. Nice, nice job! New beds which were comfortable and well, it was just a good experience. If there was a downside, the air conditioning was a bit louder than expected.”
Aug 7, 2008 by
Andrea from Cypress, TX
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[9]
“I loved this hotel.”
Jul 23, 2008 by
Chi-Chi from Houston, TX
Overall Rating: 2
Cleanliness:[5] •
Staff:[5] •
Location:[5]
“This is definitely not a 3 star hotel. A 2 star or less would have been more appropriate. Waking up to the sound of drills and hammers is not a pleasant experience. Will not return to this hotel.”
Jul 3, 2008 by
B from Crosby, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“Had a good stay at the hotel, rooms were nice and clean. The employees were extremely nice.”
Jun 29, 2008 by
Kathy from Longview, TX
Overall Rating: 4
Cleanliness:[7] •
Staff:[2] •
Location:[3]
“This hotel is in a bad location, we passed twice on two occasions. Still renovating, requested extra coffee and promised it would be sent to room and never showed up. The fire alarms were set on twice, music from a wedding was very loud. I am easy to please, but I would not want this hotel again.”
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