InterContinental Stephen F. Austin

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User Reviews for InterContinental Stephen F. Austin, Austin

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Oct 23, 2009 by Leah from Madison,WI
Overall Rating: 8

• Fancy lobby.
• Sounded like water was continually running.

“Pretty hotel.”

Sep 11, 2009 by from Dallas,TX
Overall Rating: 4

“Valet parking was another $27. There was a perfume smell in 2 rooms I was allergic to, so we had to leave a window open.”

Sep 10, 2009 by Ron from Bastrop,TX
Overall Rating: 9

• The staff
  was great!
• Carpet seemed old.

“Parking is overpriced and because of the location downtown there is not much to park somewhere else. It seemed like the hotel was taking advantage of the situation. Let's face it, $27 for Valet parking and not self parking.”

Sep 10, 2009 by Sherrie from Rockwall,TX
Overall Rating: 10

• Loved the location.
• Nothing.

“Very nice and clean.”

Aug 17, 2009 by Andrew from Austin,TX
Overall Rating: 5

• Very nice accommodations - beautiful interior design.
• Unfriendly woman at the front desk - not helpful.

“Nice hotel - great valet team - front desk employees need to learn to smile and make customers feel welcome.”

Jul 31, 2009 by brad from Salt Lake City,UT
Overall Rating: 6

• Location
• Charge for everything parking, internet, breakfast

“The hotel is nice, but please plan on bringing extra cash. Parking cost 25 dollars a day, the internet is 10.95 a day. Its not business traveler friendly, its more of a get way with the wife type place.”

Jul 27, 2009 by Melody from Canyon Lake,TX
Overall Rating: 10

• It was very nice and exactly where we wanted to stay. Staff was very friendly.
• I liked everything.

“Staff was wonderful. Very helpful. We had an unforgetable night.”

Jul 6, 2009 by Phillip from Columbus,TX
Overall Rating: 4

• Location.
• Check-In staff was very rude.

“Not a 4 star hotel
becausse they market their hotel
at a price & then don't offer the ammenities needed. We needed double beds for our stay but weren't offered
at the same price. The upcharged us another $40 for doubles. They said that's how they compete
with everyone by offering only a king & not doubles. The so called pool was a joke. Absolutely worthless. Plus the parking was about $30 as well. So the overall value of this purchase was very poor. I could of stayed
at a resort style hotel & paid full price for what I got
at this hotel. very dissapointed!”

Jul 2, 2009 by Chad from Austin,TX
Overall Rating: 8

• The bed was excellent.
• WiFi was ridiculously expensive.

“The rooms are very comfortable. The TV was a little old. There were too many homeless people and vagrants near the hotel. There were few open restaurants near the hotel on a Sunday after 9 pm. The WiFi internet was way too expensive ($6.95/hour or $10/day).”

May 20, 2009 by David from San Marcos,TX
Overall Rating: 10

“Awesome hotel and in an
great location.”

May 9, 2009 by Garrett from Dallas,TX
Overall Rating: 9

• All the staff I encountered were professional, courteous, and prompt.

“Spacious rooms. Friendly, helpful, and professional staff. Would definitely go back.”

Apr 28, 2009 by Katherine Soliz from San Antonio,TX
Overall Rating: 5

• Easy to get to.

“The hotel was fantastic for a romantic weekend, but being on business I really needed more space and bed accommodations.”

Apr 21, 2009 by John from Austin,TX
Overall Rating: 6

• Location to downtown.
• Lack of updates. Old room furniture and carpet. Stingy ammenities.

“If you need to be downtown and prefer an older hotel then this is the place for you. Small lap pool, hot-tub, sauna, and exercise equipment in the basement were quite nice. Rooms are showing their age. Internet is extra. TVs are old.”

Apr 8, 2009 by Andy from Houston,TX
Overall Rating: 8

• Location is good.
• No free WIFI.

“The location is great for activities in the downtown area. No in/out parking. No free WIFI. Rooms seem small compare to U.S. standards.”

Mar 23, 2009 by Todd from White Plains,NY
Overall Rating: 10

• The room was large, modern and clean.

“Hotel was centrally located. Roms were spacious and clean.”

Feb 16, 2009 by Ann from Richardson,TX
Overall Rating: 10

• Cleanliness, location and
  atmosphere.
• There is nothing to dislike.

“I would highly recommend this hotel to anyone traveling to Austin. It is a beautiful, well-kept hotel. The staff was friendly and the rooms were immaculate.”

Jan 22, 2009 by Michael from Kingwood,TX
Overall Rating: 6

• Great staff.
• Noisy, toilet overflowed, heater made noise all night.

“Great staff, nice hotel. It was very noisy from both street traffic and partiers. Security had to come up several times. Toilet overflowed. Heater was very noisy.”

Jan 10, 2009 by Tom from Colleyville,TX
Overall Rating: 10

• Staff was very friendly and professional.
• Would love to see a coffee decanter in the lobby in the morning.

“Excellent location for doing Capitol business. Everything at your fingertips and a friendly professional staff that is comfortable with handling business people.”

Jan 6, 2009 by John from San Antonio,TX
Overall Rating: 10

• Aesthetically beautiful exterior and interior.
• I disliked nothing about the hotel.

“Fantastic hotel the room was spectacular, the staff was more than helpful, the stay was magnificent.”

Dec 26, 2008 by Dean from Vancouver,Canada
Overall Rating: 7

• Great location, nice bar on second floor.
• Rooms very small, breakfast in hotel restaurant poor quality and overpricred.

“The Intercontinental Stephen F Austin is a classic hotel that has been rennovated and is well maintained. However, its vintage charm is somewhat lessened by the tiny rooms.
The hotel has two restaurants. The Roaring Fork offers great southwestern cuisine and has a very nice bar while the hotel restaurant offering breakfast is overpriced and the food is of questionable quality. The hotel's second floor bar has a great balcony overlooking Congress Avenue, but in a city with so many bars offering Happy Hour specials, the drinks are overpriced. Service is generally good, although I wouldn't count on accurate directions from any of the hotel staff. Overall, the hotel is in a great location, is comfortable, but is trying too hard to be high-end and is unable to pull it off.”

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Amenities at InterContinental Stephen F. Austin, Austin

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub Bathroom Telephone Breakfast Buffet Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange Desk with lamp Email Service Executive Level Exercise Gym FAX Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Mini Bar Multilingual News Stand Parking Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service Security TV Remote Control Television with Cable Trouser Press Turndown Service Valet Parking Video Checkout Wake-up Service

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