Doubletree Guest Suites Austin

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User Reviews for Doubletree Guest Suites Austin, Austin

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Oct 24, 2009 by Rhoda from Schenectady,NY
Overall Rating: 10

• The staff was very friendly.
• The bathroom did need some repair.

“The accommodations were very roomy. The staff was extremely helpful.”

Sep 21, 2009 by Jake from Frisco,TX
Overall Rating: 9

• The value was excellent.
• Parking was an issue.

“A great place to stay in Austin. The value that you received for the price paid was wonderful.”

Sep 16, 2009 by Steve from Hamden,CT
Overall Rating: 2

• Bed had bed bugs and I am still in agony.

“Bed had bed bugs. Manager waived incidentals but not entire stay and did not seem too concerned about the rash I had broken out into.”

Sep 4, 2009 by Holli from Ft. Walton Bch,FL
Overall Rating: 9

• Even though there were incredibly loud people next to us, room was quiet.
• Skimpy on the coffee.

“Lovely hotel with very friendly staff.”

Aug 24, 2009 by Pamela from Wichita Falls,TX
Overall Rating: 10

• beautiful room
• had to get a smoking room

“Beautiful hotel in downtown Austin. Blocks from 6th street and the Capitol. We walked everywhere and didn't drive at all.”

Jul 10, 2009 by Mark from Laredo,TX
Overall Rating: 9

• Very friendly staff.
• Parking is very narrow.

“I recommend this hotel. It is a very comfortable place to stay.”

Jun 30, 2009 by Tiffany from Spring,TX
Overall Rating: 9

• Great hotel in a great location.
• Water pressure was very low.

“This is a really nice hotel a few blocks from 6th street but without all of the rowdy activities after 2 am. They offer a shuttle until 10pm which was very convenient. I would definitely stay here again.”

May 14, 2009 by Theo from Bellaire,TX
Overall Rating: 7

• Downtown location, ample space, ensuite kitchen, and warm cookie.
• $15/day parking, $10/day WiFi.

“It seemed like a super deal at first, but after racking up additional charges for WiFi access and the parking garage, my feeling about this hotel being a deal quickly evaporated. Then again, not everyone uses WiFi, nor does everyone use the parking garage (but a lot of us Texas residents do!).”

May 13, 2009 by Sandra from Houston,TX
Overall Rating: 5

• Location is great, suites are large.
• The walls must be made of paper, I could hear partiers in the hotel and on the street until about 4 AM. Not cool.

“Service is great, location is too, rooms are outdated, but clean. The only concern I have is the thin walls and balcony to the street let in so much noise. I heard partiers in the hotel and on the street until at least 4 AM one night. Also, 6 fire trucks must have driven by with their sirens on. I've stayed there before without incident, but this experience will definitely make me think twice about it in the future.”

May 11, 2009 by Gary from Stilwell,KS
Overall Rating: 9

• The hotel was clean. The service was good. The location was excellent.
• The parking fee for overnight in the garage should have been included as part of the room rate.

“The suite was clean and comfortable. The pool was a nice place to relax and there were always plenty of fresh towels available. It was very conveniently located in Austin. We would definitely stay there again. The only downside to the hotel is the $15 per day lug for parking in the underground garage. Parking is extremely tight and maneuvering the turns is difficult even for small cars. But with only short term parking meters available on the streets, you have no viable alternatives.”

May 7, 2009 by Bre from Cypress,TX

• Free shuttle; chocolate chip cookies; friendly staff; convenient location.
• Parking garage is a very tight fit for larger vehicles.

“In town for one night and loved our stay at this hotel. Very convenient to downtown venues. Friendly staff had great suggestions for dinner/entertainment.”

Apr 15, 2009 by Angelique from Portland,OR
Overall Rating: 10

• It was spacious, attractive, had many amenities and the service was fantastic!
• The toilet in my room had an issue and was noisy.

“This is one of the best hotels I have ever stayed in! The suites were huge: living room with couch that converted to a bed, dining room, full kitchen including full-size fridge, oven, and microwave, large bedroom with bathroom. It had a large flat screen TV in both the bedroom and living room. It was very tastefully appointed, very lovely, and everything was very new and clean. They stocked a wide array of Neutrogena products. And the service! I counted 7 people that were very helpful during my stay, they really went above and beyond.”

Apr 12, 2009 by Claire from Houston,TX
Overall Rating: 10

• The room was
  huge and the hotel was very nice. More than I expected to get for what I paid.
• Housekeeping showed up at 7am.

“Huge room, great views, friendly staff,
I told all my friends!”

Mar 15, 2009 by Ray from Beaumont,TX
Overall Rating: 7

• Very good location, walking distance to Capitol.
• The rooms were very poorly lit.

“Great location for visiting the capitol. Our room was very poorly lit, especially the restroom. I guess there is a law that mandates the low watt bulbs? The parking at the hotel was a problem, since we have a large vehicle, we couldn't use the garage and had to use valet parking at $30/day.”

Mar 14, 2009 by from Russell,NY
Overall Rating: 9

• Suites were spacious.
• One bed was saggy and couch cushion flattened.

“A fine place to stay. The size of the space you get, like a small apartment and the cleanliness makes up for the slightly played out furniture.”

Feb 17, 2009 by Nick from San Bruno,CA
Overall Rating: 7

• Spaciousness and location.
• Fee to use wireless internet.

“The overall quality of the hotel is nice. The hot tub was a plus. The room was huge. My biggest problem is that they charge for internet access. $10/day may not seem like much, but that's extra. Also, they charge for hotel parking. Street parking is free overnight.”

Feb 11, 2009 by Alice from Dallas,TX
Overall Rating: 6

• Beds were hard as rocks; I couldn't get more than 4 hours of sleep a night. Front desk staff was rude; refused to give us directions to a restaurant.

“Fantastic amenities: Huge suite, two flat-screen TVs, a kitchenette, a balcony, and a large bathroom. Horrible beds. They were so rock-hard that I couldn't get more than 4 hours of sleep a night - even the second night, when I was exhausted! Parking was difficult. They charged us $15/day, and the garage was so tiny, we almost couldn't find a spot. Rude front desk staff. The hotel charges you for wireless internet use (cheap!), so we called the front desk to see if they could give us directions to a local restaurant we had picked. The woman who answered the phone refused to do so, saying she didn't know where it was and could not look it up for us.”

Jan 28, 2009 by John from Plano,TX
Overall Rating: 9

• Big room, nice suite.
• Old building, old facilities.

“I loved this hotel! I had a large room including a kitchen, living room, and a bedroom with two flat screen TV's! An older building, however it was very clean and comfortable. Only problem was noise coming from upstairs throughout the morning. Staff was excellent! Great location, relatively close to downtown without being too close to the noise on 6th street.”

Jan 7, 2009 by Brian from Olympia,WA
Overall Rating: 3

• Spaciousness.
• Nothing worked.

“A working air conditioning system would be nice. My door of my refrigerator would not close. The toilet stopped up. The guy who came to fix it took all of my towels. What is up with no creamer for the coffee. It seems like they are about to go out of business. Little stuff that added up”

Oct 21, 2008 by Aimee
Overall Rating: 7

• The rooms were huge.
• The parking garage is very tight and costs $12 a day.

“I was pleased with the room, but the parking garage was very tight and my pickup truck would not fit. I had to find other parking, which was easy on the weekend, but would have been complicated during the week.”

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Amenities at Doubletree Guest Suites Austin, Austin

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable

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