Extended Stayamerica Downtown Town Lake

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User Reviews for Extended Stayamerica Downtown Town Lake, Austin

Average User Rating: 7.0 Cleanliness:[6.5] • Staff:[6.0] • Location:[8.5] Based on 32 user ratings

Aug 19, 2009 by Jennifer from Garland,TX
Overall Rating: 6

• It was very convenient to downtown Austin.
• There was a bug (roach) in our room.

“Hotel is just a basic hotel, great for the partying visitors that just want a place to crash. The rooms have kitchenettes, so good for a long term visitor.”

Jun 18, 2009 by from Killeen,TX
Overall Rating: 9

• Friendly staff. Great location. Free parking.
• Poor drainage in bath tub and sink. No clean towels until 7 days unless you pay. No extra toiletries unless you ask at counter.

“The hotel was better than we expected. I came to Austin to attend a motorcycle rally, had my truck and trailer loaded with motorcycles. The parking lot is an outdoor lot (not an underground garage) with plenty of space to accommodate my vehicles. Arrived earlier than check in time. Staff allowed me to check in to an available room. Would stay here again.”

May 29, 2009 by Holly from Taylor Lake Village,TX
Overall Rating: 7

• Good location, clean, full kitchen.
• Television channel selection limited.

“This Extended Stay Hotel was very conveniently located, and its staff was competent and cordial. While not glamorous by any means, it was equipped with everything (well, our room was a little sparse on flatware) you would need to accommodate a longer stay.”

May 7, 2009 by Darlene from Alvin,TX
Overall Rating: 10

• Patrol of parking lot.

“Friendly staff. Everything was clean and more than met our expectations.”

May 2, 2009 by Helen from Corpus Christi,TX
Overall Rating: 1

• There was not an ice machine on site for guest use.

“The rooms in this hotel have paper-thin walls so you can easily talking and traffic. You can also hear your neighbor next door. The bed was very uncomfortable and there was not an ice machine for guests. You could see and hear the ice machine at the front desk, but they would not fill up a cup for me. They said they didn't have an ice machine.”

Feb 8, 2009 by Jamey from La Porte,TX
Overall Rating: 8

• Great value in a great location.
• Rooms were generic and hotel was some what loud.

“In the heart of downtown Austin, the Extended Stay America Austin is a great. Close to the State Capitol, the Convention Center and the Univ. of Texas, the hotel offers the comforts of home (compact kitchen, work desk) on the road.”