Renaissance Austin

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User Reviews for Renaissance Austin, Austin

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Apr 15, 2008 by Richard from The Colony, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were so comfortable and the bar was great. I loved watching the masters Golf tournament on the big screen at the bar.
• Everything was great.

“This is a four star hotel!”

Apr 7, 2008 by Brian from Dallas, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Details were well planned out.

“Very nice. Great location and somewhat of a resort hotel feeling with the spacious lobby area with the high ceilings and glass elevator.”

Apr 4, 2008 by Debbie from Jonestown, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was amazing. Everyone said hello when you passed by.
• The blood Mary's in the bar were great but costly.

“The hotel was recently remodeled and beautiful. The walk-up restaurant in the atrium was trendy and very reasonable.”

Mar 26, 2008 by Ray from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, Attractive, Clean, Comfortable.
• Parking.

“Excellent accommodations. Short on parking.”

Mar 13, 2008 by Sarah from Mckinney, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was so luxurious and the staff was great.
• The pool area could have been cleaner.

“This hotel was fabulous. Great relaxing atmosphere, friendly staff, and wonderful location. Loved the closeness to great shopping, walking paths and a great view of Texas Hill country.”

Mar 5, 2008 by Alison from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great hotel, beautiful.
• Couldn't move us to a king size bed.

“Nice hotel, great staff. Enjoyed the party we attended in the ballroom.”

Mar 5, 2008 by Ginger from Sugarland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The updated rooms and linens.
• No mini bars in rooms.

“I really felt like I got an awesome hotel.”

Mar 5, 2008 by Kelle from Canyon, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel and grounds were beautiful and within walking distance to several shops.
• Mattresses were not as comfortable as one would expect by the look of the hotel.

“I would recommend this hotel for any traveler to Austin. While it's located in the NW part of the city, it's easy to get around because it's only a block away from Hwy 183, and about five miles west of I-35. I have stayed there before for business conferences and will definitely stay again in the future.”

Feb 27, 2008 by Chris from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Customer Service and overall quality of the hotel.
• No covered parking.

“Excellent hotel.The restaurant is A+The rooms are very nice.”

Feb 1, 2008 by Gale from Fort Worth
Overall Rating: 4
Cleanliness:[9] • Staff:[4] • Location:[9]

• Beautiful RICH building.
• Do not accommodate handicap.

“I have handicap parking because of knee problems - The group I was visiting had to put luggage in basement because rooms were not ready it was 9:30 pm at night when they got luggage. THEN, they would not let me use the elevator - I had to walk steps - I am barely able to walk on flat ground. And the young lady I was visiting had injured both ankles in a soccer match so her ankles were both aced. She had to walk the steps as well. This is very poor service. We had attended this event 2 other times and never have we been treated like this. We are not allowed to use the pool or workout areas either and we paid $209 a night for a room”

Dec 19, 2007 by Chris from Lago Vista, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was an awesome place to stay!
• Hmmm, valet parking supervisor was an idiot!

“This was an unexpected and pleasant surprise, desk lady set us up with a king bed, on a night the place was hosting many company Christmas parties, the hotel was filled to near capacity. This sweet lady gave us a really nice room, my wife was absolutely blown away! Thank you so much!”

Dec 15, 2007 by Aryn from San Antonio, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful lobby, large room.
• TV was on the blink.

“Nice hotel in a great location.”

Dec 15, 2007 by Lee from Brenham, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location & facility.
• Nothing comes to mind.

“Always a pleasure staying at the Austin renaissance. Easy access to major highways & lots to do nearby.”

Dec 13, 2007 by Rebecca from Rowlett, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved the workout room and sauna and the fact they are open 24hrs. Very nice facility.
• Convention/party goers were very noisy in lobby area.

“Very pleased with upscale feel and decor. Room amenities were good quality fabulously comfortable bedding. The location is ideal for strolling the nearby stores and restaurants.”

Nov 28, 2007 by Bruce from San Antonio, TX
Overall Rating: 9
Staff:[9] • Location:[9]

• Very convenient to the arboretum area of Austin. Convenient to shopping, restaurants, and freeways.
• Found a dirty Q-Tip on the floor of the room when we checked in.

“Only stayed one night but I would recommend to stay at the Renaissance Austin to all my friends and family.”

Nov 7, 2007 by Shacko from Lubbock, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious, well decorated room with attentive room service.
• I really enjoyed the hotel and the price.

“Great location the arboretum attractions are just across the street! Rooms are on the perimeter with a spacious, lovely high ceiling interior.”

Nov 5, 2007 by Pat from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and room was very well appointed.
• I couldn't get ice cream in the snack bar.

“Excellent location, attractive hotel, well appointed room.”

Sep 29, 2007 by Alberto from Laredo, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very convenient location.
• Parking the car there seems to be safe, but we found some broken glass.

“The hotel had a really convenient location close to many restaurants and shops. It was clean, it did not offer free continental breakfast like others usually does, but it has a few restaurants and room service. We were a bit concerned about parking our car there because we found a broken window, as if they had a car broken into recently.”

Jul 19, 2007 by Leo from Austin, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• The pillows.
• Holes in walls.

“It seems like the staff at the main entrance only greeted you if you used their valet service. They didn't offer to take our bags as they did with the valet customers. The room was clean and the bathroom was well stocked with towels. The wall behind the bed had several drywall anchor holes. One of the lamp shades had a large burn mark on it. Making special requests ahead of time are pointless. We requested a crib, two days before our stay, and when we inquired about it at the front desk; they said they had no record of the request. Our crib, which was actually a play pen, didn't arrive at our room for about an hour and a half after we arrived. The service is equivalent to that of a 2-star hotel.”

Jul 16, 2007 by Mary L. from Katy, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful.
• Some small sugar ants in the room around the bathroom.

“Excellent.”

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Amenities at Renaissance Austin, Austin

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Coffee Maker in Room Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron Lounge

Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Scuba Diving Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service Water Skiing Wet Bar