Red Roof Inn Austin South [Austin, TX]- Hotel Reviews - MyTravelGuide.com


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Red Roof Inn Austin South 0-star

4701 South I-35, I-35 At Stassney Lane/Ben White Boulevard, Austin, TX

Red Roof Inns is one of the United States' largest economy motel chains, with well over 300 inns located throughout North America.[more]

  • Amenity Highlights — Pets Allowed, Free Parking, 24 Hour Front Desk, Handicapped Rooms/Facilities, AM/FM Alarm Clock
  • Average User Rating: 1.0 [rate it]
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User Reviews for Red Roof Inn Austin South, Austin

Average User Rating: 1.0
Overall user rating
Cleanliness:[1.5] • Staff:[1.0] • Location:[5.0]
Based on 2 user ratings

Apr 14, 2008 by GP
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[5]

  • Leaving.
  • Everything was bad.

“The room we stayed in had a 3 foot hole in the mattress and boxspring. When I called the front desk, the clerk rudely said we could move to another room, take it or leave it. I asked for a manager and he said one was only available 8-5, Monday - Friday, he said I could call then to complain then he hung up on me. I walked to the front desk to complain about the room and being hung up on, arguement, clerk could not call manager, instead he calls the police to have us removed from the room for complaining about the service. (side note: he said I threateded him and that I was intoxicated. I am a 5' 3 female who does not drink, smoke, or do drugs). Then, he called the manager that could not be called before to let her know the police were called. The police had to instruct the clerk that he had to give us a refund to leave the property, which we gladly did and stayed at a super nice comfort suites across the street. After all this the clerk would not give his name to us to report him. We also heard he was rude to others in the hotel about giving extra towels, and a room had a toilet flood.”

Amenities at Red Roof Inn Austin South, Austin

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Express Checkout
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Handicapped Rooms/Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Television with Cable
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