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Best Western Sun Dome
11 Des Moines Avenue,
South Hutchinson, KS
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Average User Rating: 4.0 Cleanliness:[5.0] • Staff:[4.0] • Location:[6.0] Based on 14 user ratings |
Mar 29, 2008 by
Susan from Enterprise, UT
Overall Rating: 1
Cleanliness:[1] •
Staff:[4] •
Location:[4]
“I have no review The people were nice but so were the people all over Hutchinson.”
Sep 21, 2007 by
Greg
Overall Rating: 1
Cleanliness:[3] •
Staff:[1] •
Location:[3]
“This hotel is terrible. Stayed there for almost a week with our softball team. After returning home we received an extra $90 charge on our credit card - called the hotel three times and were told they would look into and call us back, they never did. We sent all receipts to the corporate office who is sending us a check for the extra charge and will be back charging and issuing a fine to the hotel. As far as the facilities, this hotel is badly out dated. Rooms are dark, dingy, and good luck if you want any extra towels (which you'll need because they don't provide enough). The breakfast was horrible - we had one of our party cut open an apple only to find it full of green mold. The hotel is not close to anything - choose one of the nicer places by the mall in Hutchinson.”
May 9, 2007 by
Suzanne from Charlotte, NC
Overall Rating: 6
Cleanliness:[8] •
Staff:[8] •
Location:[6]
“This hotel has seen better days. The staff was pleasant but not particularly helpful. The towels were threadbare.”
Oct 5, 2006 by
Helen from Vancouver, WA
Overall Rating: 1
Cleanliness:[5] •
Staff:[1] •
Location:[5]
“My family and I checked out after one night. I had confirmation numbers for two rooms - hotel only had one room reserved for me. They gave me two rooms; however, failed to enter the 2nd room into the computer and rented the room to someone else in the middle of the night. We awoke to someone trying to enter our room. Other mistakes were made but that was the most serious. Would not stay there again nor would I recommend it to anyone. I will be writing a letter to Best Western to let them know of my displeasure with their service.”
Aug 16, 2006 by
Becky from Forest Lake, MN
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Price was much better for the quality than others I checked out. Lobby is attractive. A bit further away from business area but nothing is too far away. Good value.”
Aug 7, 2006 by
Michael from Scottsbluff, NE
Overall Rating: 4
Cleanliness:[5] •
Staff:[2] •
Location:[7]
“I have stayed at many Best Western hotels on business travel. I selected BW for personal travel on this occasion and found this experience to be the worst I've encountered. The unfriendly evening front desk staff (however not all staff members were unfriendly, only the elderly lady). The hotel was clean, however some areas lacked attention (hallways), beds were worn out and uncomfortable. When visiting Hutchinson in the future, I may consider this hotel.”
Jun 29, 2006 by
Don from Kansas City, MO
Overall Rating: 3
Cleanliness:[5] •
Staff:[6] •
Location:[6]
“Very disappointing.”
May 25, 2006 by
Nicole from Muenster, TX
Overall Rating: 1
Cleanliness:[8] •
Staff:[1] •
Location:[7]
“Excellent, convenient location. The Harbor side Grill bar was extremely expensive, and there was a charge for their "free" Internet Staff was friendly but wanted $40/night to move our room from one side of the hall to the other because the view would be improved. Fantastic view at night. I would stay there again, but would expect to pay more than what I had thought was necessary.”
May 18, 2006 by
Janet from Olathe, KS
Overall Rating: 5
Cleanliness:[3] •
Staff:[5] •
Location:[6]
“The Best Western Sun Dome should be classified as a 1/2 star hotel. If the doors were connected to the outside wall it would be classified as a motel. The beds are incredibly uncomfortable, and there is a sewer problem at this hotel that makes the bathrooms smell like feces all of the time. The staff members are courteous and pleasant which was the only saving grace of the stay. At $72.00 per night with tax, the lesson here is "You get what you pay for."”
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