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Best Western Sunset Station 2-star

1103 East Commerce Street, San Antonio, TX

Come and explore the beautiful Best Western Sunset Suites-Riverwalk. Experience the charm of quaint shops and sensational dining.[more]

  • Amenity Highlights — Fitness Center or Spa, Free Parking, Business Center, Handicapped Rooms/Facilities, AM/FM Alarm Clock
  • Average User Rating: 8.5 [rate it]
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User Reviews for Best Western Sunset Station, San Antonio

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[8.0]
Based on 36 user ratings

Jul 2, 2008 by Melanie from Tyler, TX
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[7]

  • It was very clean. Helpful staff, great character.
  • The breakfast was not free and not even worth the $3, plus they charge you.

“I loved the character of the hotel, and the location was great. The rooms are on the small side and the food was not good! My biggest complaint was no swimming pool, so it would be fine for business travel but not for families or even couples.”

May 7, 2008 by Nora from Mcallen, TX
Overall Rating: 5 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Was very clean, friendly staff.
  • Room smelled musty and was very noisy.

“Was ok, per say, but will opt for better (quieter hotel) nextime.”

May 1, 2008 by Cathrine from Tipton, IN
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The staff was very friendly and helpful, It was clean, the breakfast buffet was outstanding.
  • Other than an occasional train, there is nothing.

“I would recommend this hotel. We would stay there again.”

Apr 19, 2008 by Cheryl from Trabuco Canyon, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location.
  • Nothing.

“Excellent location and facilities and it are very nice place to stay.”

Dec 4, 2007 by Glenn from San Antonio, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Room size was excellent and very easy to get in and out of.
  • Too close to train station.

“It was very nice. However the only complaint is that it is right next door to a train station and they come through seems like every hour blowing their horns. Other than that it was excellent.”

Nov 8, 2007 by Mark from Wichita Falls, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautifully decorated, very clean, fantastic location.
  • Can't think of a thing.

“We were in san Antonio for an event at the Alamo dome, 1 block from the hotel, arrived early, before check in time, was graciously allowed to leave our car in the hotel parking lot while we went sightseeing. Staff extremely helpful, the river walks only 2 blocks, Alamo 3 blocks, trolley station less than a block. Beautifully restored historic hotel all new amenities. Highly recommend. We will definitely stay there on our next trip to San Antonio.”

Nov 5, 2007 by Betty from Prescott, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Service, location, quality of accommodations.
  • Lighting in rooms very dim.

“Next to major freeway, but noise not too bad. Quality of accommodations exceeded expectations. Service of staff way above normal.”

Nov 4, 2007 by Gih from Calgary, AB CA
Overall Rating: 1 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[1]

  • 15 min walk to Riverwalk area.
  • The hotel is located right beside a railroad crossing.

“The good things are It's friendly staff, $3.19usd breakfast buffet and 15min walking distance to famous Riverwalk area. The really bad thing is that It is located right besides a railroad crossing. Every 2 hours the train must sound its horn as It gets closer and closer to the crossing. Also street car racers use the hwy 37 on ramp in front of the hotel every night. The extra loud mufflers kept everyone awake.”

Oct 30, 2007 by Linda from Newberry, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Beautiful craftsman decor, friendly staff, next to trolley stop, convenient to river walk, Alamo, and other sights.
  • There wasn't anything we didn't like.

“This was a super clean, safe, and friendly place to stay. It was right by a trolley stop and very convenient to all sights. The beds were super comfortable and decor was beautiful. We even liked the trains going by. Added to the ambience. Staff people were super nice and helpful. Great breakfast buffet for a small price. I would definitely stay here again.”

Oct 5, 2007 by Robert from Veedersburg, IN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Very clean.
  • Train is close by and noisy.

“It was very clean and the staff very friendly, The buffet breakfast was very good for $3.19. It was close to the trolley that goes to the river walk; roundtrip was only $1.00 per person.”

Jun 30, 2007 by Rose from Jeanerette, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location was great, staff was very helpful.
  • The price I expected a lower rate.

“Over all I did enjoyed my stay.”

Apr 23, 2007 by John from Norman, OK
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • The good quality, inexpensive breakfast buffet.
  • A Denny¿s restaurant was too close in proximity, causing it to be too convenient to eat there.

“The best western sunset suites is in decent walking distance to the san Antonio river walk, and has very spacious rooms and an inexpensive breakfast buffet. The staff is very courteous, commerce street is easily accessed at either end of the building, and the guest laundry was clean and convenient.”

Sep 20, 2006 by Lynn from Temple, TX
Overall Rating: 5 Overall user rating
Cleanliness:[10] • Staff:[3] • Location:[9]

  • Cozy and comfortable. Great breakfast buffet...
  • No swimming pool.

“Nice, clean and very comfortable. Good location, comfortable bed, great shower. Very quiet and easy access for the trolley to go to the river walk and shopping..”

1 of 1 people found this review helpful.

Sep 13, 2006 by Tom from Abilene, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The rooms and parking were really nice.
  • The surrounding are did not seem that safe.

“The hotel and the room was very nice. There was also plenty of safe parking. The walk to the river walk and mall was no more than five minutes. The price was decent. I would stay there again.”

Mar 10, 2006 by William from Austin, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Free parking in downtown San Antonio and near River Walk.
  • The view from the windows is not too great.

“I thought it was a very good value with free parking and easy access to the River Walk, Alamo, and downtown San Antonio via the trolley. Riding the trolley was convenient and an adventure that I thought added rather than detracted from the experience. The room was well equipped with king-size bed, refrigerator, microwave, coffeepot, desk, sleeper sofa, and internet access.”

3 of 3 people found this review helpful.

Mar 8, 2006 by Patricia from Nacogdoches, TX
Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location and the cleanliness.
  • Nothing bad to say.

“The location and the environment was great!”

0 of 1 people found this review helpful.

Jul 19, 2005 by Brandon from Prairie View, TX
Overall Rating: 10 Overall user rating

Amenities at Best Western Sunset Station, San Antonio

  • AM/FM Alarm Clock
  • Business Center
  • Coffee Maker in Room
  • Elevators
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Television with Cable
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