Hampton Inn San Antonio-Downtown (River Walk)

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User Reviews for Hampton Inn San Antonio-Downtown (River Walk), San Antonio

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Mar 24, 2008 by Heather from Allen, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• I felt very at home in my room.
• I would've liked if it was a little closer to the Riverwalk. Not a bad distance.

“My roommates and I enjoyed our stay there. The staff was very friendly and answered any questions we had about how to get around in San Antonio.”

Mar 12, 2008 by Liz from Abilene, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful, and I loved how close it was to everything!
• Every time you put your cell phone next to the key cards it deactivates it.

“We took a little anniversary trip without our daughter, and it was one of the best times we have ever had together. We loved the location, because although it was not directly on the river walk, it was close enough to walk less than 5 minutes I would say to get the Rivercenter Mall. There were lots of bars down the street as well. It was not very hard to find, next to the Days Inn, across from Alamo parking, and off of I-35. But you couldnt hear much noise from the Interstate. The only draw back was our cardkeys kept deactivating and the staff told us it was because our cell phones were too close to the keys. Then our room door battery went out, but the staff was very prompt to fix it. Also, when we first arrived the air conditioner was accidentally off and we couldnt find out how to turn it on, but the staff responded very quickly and came to see the problem. Apparently the maid might have switched the reset button on the very bottom of it, but it worked after that. We were just so happy to have been there alone having so much fun, to worry about those little problems. It was a great hotel and a great trip. I recommend this hotel to friends and family.”

Feb 9, 2008 by Bob from Golden, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Free Parking and convenient.
• Too expensive for a Hampton.

“Hotel located in an area not real pleasant to walking around after dark. The reason I chose this hotel was because all the other hotels around the area wanted anywhere from $20-$30 parking fee.”

Oct 9, 2007 by Patty from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• My room was perfect for rest and the work I needed to do!
• I wish there were some evening food alternatives in the hotel, such as a convenience center.

“I had a very safe and comfortable stay at Hampton inn River walk! The staff was incredibly kind, breakfast was great, the gym was super, the bed was very comfortable, and I would stay there again!”

Aug 15, 2007 by Jennifer G. from Abilene, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was outstanding! The front desk was extremely helpful, especially with directions.
• Only one thing: there was a major black water spot on the ceiling in our room.

“I was interested in finding a hotel that was close to the areas that our family wanted to go and this hotel was it! I would recommend this hotel to my friends, my family and my co-workers!”

Jul 19, 2007 by Susan from Nocona, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was friendly & very helpful. Breakfast was great.
• I liked everything about this hotel.

“Wonderful experience. Staff was very accommodating and helpful. Clean. Breakfast was great. I thought it was great that the hotel even provided towels at pool side.”

Jul 14, 2007 by Delana from Houston, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[1] • Location:[8]

• It was very clean and nice. They had a very good breakfast buffet with many things to offer. It was in a good location.
• The gentleman checking us in was very rude and made us feel unwelcome. They are very disorganized.

“They are very disorganized. They put us in the wrong room. When I told them we wanted the right room, the gentleman at the front was very rude. It asked me if I had peed in the restroom or laid on the bed and messed it up. I told him I was only in the room for one second before I realized it was not my room. So very rude.”

Jul 10, 2007 by Les from Fort Worth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean, the staff was very friendly we loved it.
• The toilet would not flush right and I think it was because the low water level it had.

“We really enjoyed our stay there at the Hampton Inn in San Antonio. The staff was so friendly. The breakfast was great. The room was really nice. We really enjoyed our stay.”

Jun 19, 2007 by Kyle from Ridgeville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely accommodating.
• None.

“We had a wonderful experience at this hotel!”

Jun 19, 2007 by James from Moberly, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff.
• Ran out of breakfast items prior to ending time.

“The hotel staff at the Hampton was incredibly friendly and courteous. From the desk clerks to the custodial and maintenance personnel, they always greeted us and went overboard to meet any needs we had. Far beyond the normal!”

Mar 14, 2007 by Amy from San Angelo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable. The breakfast was something to look forward to.
• There was not anything I would change.

“This hotel is a jewel in the middle of downtown San Antonio. It is located within walking distance to the convention center and river walk. The beds were to die for and the rooms were sound proofed. The shower was excellent. The water was delicious. The bathroom was upscale and shiny clean. It felt brand new. The breakfast had a wide variety between fruits, cereals, pastries, muffins, and a warm food like French toast or biscuits and gravy that changed daily. I really enjoyed my stay at this Hampton. I have stayed at higher star hotels in the past and this one surpassed them all. This one was the definition of luxury.”

Oct 1, 2006 by David from Eugene, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Close to the downtown San Antonio area, very helpful staff.
• Nothing.

“Good location and helpful staff.”

Sep 13, 2006 by Amy from Boyd, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Location.
• Nothing.

“Great stay. Friendly staff. great experience. Would stay there again.”

Aug 2, 2006 by Rafael from Wylie, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Close to River walk. Great continental buffet.
• Wish they had actual cribs. Did not like hwy view.

“Comparative price for location. Close walk to River walk and sites. A little difficult to get to at first due to roads. Great continental breakfast! Overall, a pleasant experience.”

Jul 26, 2006 by Jennifer from Katy, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean, great location, great price!
• A lot of stragglers in the area. Was concerned at first, but had no problems!

“The hotel was very clean, seemed new. Staff was very friendly. The hotel is walking distance to the river walk and Alamo. Great location and great price. We were concerned about the excessive amount of homeless people wondering around, but were assured there would not be a problem. They were only around during the day, and never once had a problem with them. Again, the hotel was great and we will definitely stay again next time!”

Jul 9, 2006 by Bea from Navarre, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[10]

• It was centrally located to local attractions.
• Wireless problem unresolved, front desk clerk didn't follow through with a request as promised, not enough room to sit down at breakfast.

“This hotel was centrally located to local attractions. It had a nice room and a larger than normal sized bathroom. The maintenance service responded quickly when needed. The maid service however, did not bring towels when promised. I had to call back later on in the evening for towels. The pool was a nice size and a good temperature. I witnessed the night security guard walking around the parking lot and checking vehicles for passes. That was a comfort to me. There weren't enough tables to sit down for the continental breakfast. I was forced to go back to my room to eat. I would have liked to have seen some kind of shuttle service to Sea World or other attractions out of walking distance.”

Jul 5, 2006 by Jeff from Bedford, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• Location.
• The staff for the Breakfast were very rude. There also was not enough space for people to eat during the offered breakfast times.

“The hotel staff with the exception of the breakfast staff were very nice and helpful. The room was very clean and the hotel was in a good location. The hotel was very full so parking was an issue.”

Jun 22, 2006 by Mary from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Employees very helpful, friendly, courteous and quick to respond to your needs.
• Pool was very dirty.

“Overall with the dirty pool exception I had a good stay at this hotel and will return again.”

Jun 22, 2006 by Ed from Fort Worth, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• The bed was extremely comfortable and continental breakfast was excellent.
• Didn't like the fact that we were lied to about the availability of adjoining rooms.

“Hotel was very well decorated, the beds are extremely comfortable and the free continental breakfast was a big plus when traveling with children. Hotel is located within walking distance of the River Walk & just a short drive to Sea World and Six Flags Fiesta Texas. would stay again.”

Jun 21, 2006 by Karen from Rowlett, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[8]

• The location is great, decor is very nice.
• The staff was slow to respond to special requests, breakfast could have been better.

“I've stayed in higher rated hotels that weren't this nice. The room decor was very refined, and the bed was fabulous. The location for San Antonio is great, we were able to walk everywhere we needed to go, and I appreciated the free parking at the hotel. One complaint is the breakfast selection is limited compared to other Hampton Inns I've stayed in, and they take it down promptly at 10:00, a bit early for us night owls! My only other complaint is the staff was slow to respond when I needed fresh linens (after a very late arrival, we slept in long past housekeeping had left), and failed to give me a parking pass upon registering, resulting in a notice on my windshield threatening to tow me. The staff was very friendly, though. I would definitely recommend this hotel.”

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Amenities at Hampton Inn San Antonio-Downtown (River Walk), San Antonio

Connecting Rooms Cribs Available Hairdryers Available Iron

Laundry/Valet Services Meeting/Banquet Facilities Pool Television with Cable