Emily Morgan Hotel

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Sep 14, 2008 by Rhonda from Fort Worth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quaint and convenient.
• NA.

“Very cozy; successfully met all needs during a conference.”

Sep 14, 2008 by Chris from San Antonio, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• Internet kept going out, TV had static, bathroom needs repair.

“The location was great. Right next to the Alamo and a short walk to the Riverwalk. The staff was friendly. Though the two times I needed my car and I called ahead to get it. It wasn't waiting for me. The bathroom needed repair the walls had black stuff in the tiles and the tissue holder was cracked and broken, the TV was a little old and it had some static in the picture. The internet is a joke every two minutes you had to reconnect to the wireless signal.”

Sep 14, 2008 by Carla from Bryan, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Lovely historical hotel, beautifully remodeled! Spacious Rooms.
• Nothing.

“I would recommend this hotel to anyone, family vacations, business, small convention, etc.”

Sep 12, 2008 by Mindy from Red Oak, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Incredibly friendly and helpful staff.
• Parking is ridiculously expensive. No free wireless internet.

“The convenience of being able to walk everywhere I needed to go from the hotel was perfect. I was glad not to see a lot of children running around everywhere. But I cannot believe a hotel did not have free wireless. The staff made my trip perfect.”

Sep 12, 2008 by Lisa from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The room was very comfortable with a great view.
• Parking is quite expensive at $24/day, whether by valet or self-park.

“This hotel was very nice, comfortable and well-kept. After a mix-up about the room that we were originally given, we were upgraded to the Plaza Suite and given a complimentary cheese/fruit tray for our inconvenience. The view from our room was awesome, as it looked down at the Alamo and the city lights at night were beautiful. The staff was very helpful overall, but we did have some difficulty getting soap delivered to our room, as there was none at all in the room when we checked in. The real negative, in my opinion, was that you are charged a high rate to park, $24/day whether you use the valet service or do the self-parking option.”

Sep 11, 2008 by Karesa from Bastrop, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• Location was perfect, close to everything, in walking distance!
• Hotel staff didn't seem to know as much about restaurants, dress codes, etc.

“It was a great experience, I would definitely go again.”

Sep 10, 2008 by Amanda from Bronx, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The room/bed were modern and awesome!
• Jacuzzi tub didn't work.

“Great location- literally across the street from the Alamo and Riverwalk. Walkable to everything and the staff was super helpful!”

Sep 10, 2008 by Brad from Katy, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• Location.
• Condition and amenities are poor.

“Nice lobby but my room was small, tired and bathroom had bad plumbing.”

Sep 8, 2008 by Lisa from La Grange, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient, friendly, clean.
• Ice & vending machines on every other floor.

“We LOVED it!”

Sep 8, 2008 by Gil from Round Rock, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Historic location, walking distance to downtown attractions.
• The bathroom tub was very old and dingy.

“The Emily Morgan is situated at the northwest corner of the historic Alamo. The hotel is nicely adorned with an old style flair that reminds one of the 1950's.”

Sep 7, 2008 by Marcia from Houston, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• It was convenient to San Antonio downtown activities-that is all.
• We had no towels, no coffee, a small bed; parking was $24/day!

“There ice machines on a few floors; only 1 was working so you had to go to each floor since the hotel staff didn't even know. We were stuck with parking - valet or no valet was $24 a day. This hotel was full of dogs and that seems unusual for a 5* hotel.”

Sep 7, 2008 by David from Middlebury, CT
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[9]

• It was convenient.
• Cockroaches running rampant, not clean, renovations falling apart.

“It was disgusting - hallways in the hotel were not clean, I found ticks in the bathroom and personally killed at least 6 or 7 cockroaches in the room over a 4-day stay. Also found old cockroach carcasses that hadn't been vacuumed up by housekeeping. Was the housekeeping staff on strike or something? This from a 4-star hotel? Horrible experience.”

Sep 6, 2008 by Jill from Sulphur, LA
Overall Rating: 5
Cleanliness:[1] • Staff:[5] • Location:[10]

• Good location.
• There were bugs crawling around the floor and their was one we found crawling in the bed.

“We found bugs crawling in the room, they almost looked like ticks. Pets are allowed in this hotel which I think is a big no for four star!”

Sep 6, 2008 by Raymond from West Lafayette, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The public space and bar area.
• Room had no work desk and the internet did not work properly.

“A nice hotel at a reasonable cost. Family friendly.”

Sep 6, 2008 by Howard from Fairfield, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location is good and sometimes the food is good.
• Parking is way overpriced and the food is way overpriced.

“The hotel is nice. There are different layouts, some smaller than others. The restaurant is way over priced but the food is good. I was much more pleased with the last time I stayed at this hotel compared to the recent stayed. Parking is ridiculous being that most valet parking is indoor with security. I would not stay at this hotel again just because of the parking. Bathrooms looked really old and really new at the same time depending on what part you were using. Not everything was replaced.”

Sep 5, 2008 by Stasia from Humble, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the location, the history, the atmosphere and mostly I loved that it was pet friendly!
• This is really petty--but the fitted sheet kept coming off of our bed--that was the only thing we didn't like.

“Loved it and we will stay again!”

Sep 4, 2008 by Joy from Arlington, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Hotel was beautiful.
• The valet parking price of $24 a night is excessive.

“Hotel was very convenient and within walking distance to everything I wanted to do downtown. I would stay here again.”

Sep 4, 2008 by Polly from Austin, TX
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[10]

• Wonderful location -- right next to the Alamo.
• Our room was somewhat small and not as shiny-clean as a 4-star hotel should be.

“Beautiful old building, situated across the street from the Alamo. Atmospheric setting and perfect spot for starting to explore the city. The room was quite small -- designed, I believe, for a single business traveler. As a room for wedding anniversary celebrants, it could have offered a little more space and luxury. Friendly staff.”

Sep 3, 2008 by Elizabeth from Centennial, CO
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location, room comfort, happy hour prices.
• $24.00 to park for either self park or valet!

“This was a great location, great hotel but $24.00 for parking in an open lot behind the hotel. Valet and self park was the same price! This was way too much. I opted for the self park thought it was cheaper, but it was not, and it was not disclosed to be the same price.”

Sep 3, 2008 by Anthony from Albuquerque, NM
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[10]

• Location, across from Alamo.
• Room's design, high parking charges, room could have been cleaner.

“Bathroom door is opaque glass which was not very good for privacy and when ever light was turned on it disturbed everyone in the room. Mandatory $24 per day parking can be avoided by parking in nearby surface lots or if only parking overnight meters are free from 6 pm to 7 am. Tile in bathroom was dirty.”

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Amenities at Emily Morgan Hotel, San Antonio

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable