Holiday Inn Select San Antonio Airport

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User Reviews for Holiday Inn Select San Antonio Airport, San Antonio

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Jul 17, 2009 by Gary from Austin,TX
Overall Rating: 9

• It had a super cold AC and I loved it.
• Small old
  TV but it was Ok.

“Nice rooms and very nice staff.”

Jul 12, 2009 by Nasano Sisomphou from Springdale,AR
Overall Rating: 8

• Had a comfort bed.
• Appearance of the hotel, a little out dated.

“The stay was great, and we all enjoyed the comfortable beds.”

Jun 30, 2009 by Jennifer from Goodyear,AZ
Overall Rating: 7

• Close to the airport and quiet clean room.
• Not as nice as other hotels in the 3 star catagory, it wasnt a very comfortable atmosphere. Hotel was hard to find.

“I have stayed at 3 star hotels and this one doesnt fit that catagory. The hotel is close to the airport which is convienent for those who travel early or get in late. But as for comfort it really wasnt as
I expected. The room was clean and they had a crib for my son which was nice but
I just wasnt 100 % satisfied with the hotel. I prefer Staybridge suites for the star rating as they have a more relaxing atmosphere and even offer complimentary breakfast. Probably will chose a different hotel in the area for future travel.”

Jun 17, 2009 by from Spring,TX
Overall Rating: 10

• Be able to relax and enjoy our stay.

“We only stayed 2 days, wish we could have been there for a whole week.”

Jun 5, 2009 by Liz from Wichita Falls,TX
Overall Rating: 10

• It was right on the path to our destination and it was clean!
• It was great! No complaints!

“Very nice great decor in the lobby area and the pool area!”

May 20, 2009 by Carolyn from Waco,TX
Overall Rating: 7

• Many amenities.
• Hard to know what dining options were close.

“The remodeled Holiday Inn Select is clean, spacious, and has many amenities for the traveler. Staff were friendly, but could have been more knowledgeable about the area.”

Apr 11, 2009 by Gary from Fremont,CA
Overall Rating: 8

• The rooms were nice and the beds were comfortable.
• The bathroom could have been cleaner.

“This was a nice stay. I was very impressed with the lobby and staff, but only to find that the rooms were just very typical of an average hotel.”

Apr 2, 2009 by Sherri from Dyess Afb,TX
Overall Rating: 9

• The staff was awesome, making sure that needs were met. They were courteous, gracious, and service oriented.
• I would have preferred more shrubbery around the pool. It didn't allow for much privacy for this modest traveler. There were lots of onlookers.

“I would stay at Holiday Inn Select again if in the San Antonio area. The beds and pillows were so comfortable, the hotel food, tasty, (breakfast bar and sandwich/coffee shop), and the room tidy - it smelled like fresh laundry when I checked in! Staff were hasty to correct misinformation regarding meal vouchers - when they didn't have to. The only dislike I had was in regards to the conference room where I had meetings all day - the tables were set up in such a way that those in attendance were disruptive to the back 1/2 of the classroom due to having to walk in the middle to the doors for bathroom exits. I felt the table locations were not well thought out.”

Mar 26, 2009 by Justin from Hart,TX
Overall Rating: 10

• Beautiful, and great location.

“The hotel was great, so much more than we expected. The staff was very friendly. Everything was clean and kept up beautifully. Pet policy was fair and enjoyable. Small drawback pool was not heated but the kids still enjoyed it.”

Mar 19, 2009 by Rick from Friendswood,TX
Overall Rating: 8

• It had a coffee shop and it was nice.
• Refer to review.

“Our room was on the 4th floor, the 5th floor was the smoking floor and we could smell smoke coming in through the vents both days/nights we stayed there. Other than that it was a nice place.”

Mar 19, 2009 by Camille from Victoria,TX
Overall Rating: 10

• Great atmosphere.

“Staff was friendly and rooms were very well kept.”

Sep 5, 2008 by Pam from Round Rock, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was a Holiday Inn and yet very nice! As good as a Marriott.
• Nothing.

“Really love that it was a nice hotel, inside entrance, beautiful pool area, spacious room, great staff. You don't have to pay for parking and can use their dolly to take your luggage up on your own without tipping a bellman. There was a microwave and refrigerator in the room as well! Excellent with children! Pets are allowed! Overall great experience.”

Sep 4, 2008 by Gene
Overall Rating: 10

• Great excercise equipment and pool.

“Great hotel. Friendly and helpful staff. Would love to stay at this hotel again when in San Antonio.”

Aug 8, 2008 by Rod from Katy, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was sharp and friendly.
• Entrance from freeway feeder was not clearly marked.

“The staff was really great and upgraded us with no extra charge. We missed the entrance to the location twice, exiting the freeway and ended up in the lot next to it because the entrances weren't marked clearly. We would recommend the hotel to others and would stay there again.”

Aug 6, 2008 by Lenard from Refugio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were placed in the Executive Suite which was quite & peaceful.
• That continental breakfast was not free. lol.

“It was an all around excellent experience we both enjoyed. Thank you.”

Aug 3, 2008 by Kim from Southlake, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Nothing.
• In general, the supervisors were not accommodating.

“I called the hotel to notify them that I would be arriving late. It was midnight when I checked in to the hotel. They did not have a room for me. I was placed on a smoking floor of which I said would not do. I was moved to another room only to find upon my arrival that all of the linens for the bed were piled on the couch. The room had not been cleaned. I was moved to a handicapped room and found that it had not completely been cleaned either. I was moved to the next room and discovered the next morning that there was not a stopper for the bath tub. The hotel was gracious enough to compliment my breakfast for my trouble but when I received my bill, there was a charge for breakfast. This was resolved with a telephone call. In general, I have never had so much difficulty with getting situated in a room.”

Jul 24, 2008 by Marc from Jupiter, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Indoor/outdoor appeal at lobby.
• Proximity to freeway.

“Very Nice Holiday Inn. Very professional staff and environment.”

Jul 15, 2008 by Michael from Tulsa, OK

Cleanliness:[3] • Staff:[8] • Location:[9]

• Updated lobby.
• No toilet paper last day of stay.

“Although the hotel was updated, the halls smelled of smoke and the carpet was stained. The lobby, location, and pool area were very nice. I would expect a better quality television at a 3 star hotel. We stayed at the hotel 4 nights. It appeared that the cleaning staff did a fair to poor overall job. Overall the stay was good but below expectations for a 3 star hotel.”

Jul 10, 2008 by Linda from Midland, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The beds were comfortable and the room was clean.
• The air conditioning was not working properly.

“The hotel was very nice and clean. There was a refrigerator and microwave in the room which was nice. The staff was very friendly. The air conditioning system wasn't working properly. The room wouldn't cool off as much as it should have. It was not extremely hot, but it could have been much more comfortable. Also the noise carries excessively. My room was 2 doors down from the ice machine and every time someone got ice in the middle of the night it woke me up. I could also hear people talking while walking up and down the hall all night. Maybe a little more insulation would help with both of these problems.”

Jul 9, 2008 by Gim from Gallup, NM
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean and nice bed. Has a small fridge and a microwave machine.
• The location - it is hard to get to it because of the complicated freeway intersection.

“It is a great place for a great price. Will go back there again.”

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Amenities at Holiday Inn Select San Antonio Airport, San Antonio

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Concierge Desk Copy Service Duty Free Shop Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pets Allowed Pool Porters Public Address System Radio Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Video Checkout Wake-up Service

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