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Hilton Palacio Del Rio
200 South Alamo Street,
San Antonio, TX
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.5] Based on 1677 user ratings |
Oct 28, 2009 by
Emily from Jonesboro,TX
Overall Rating: 9
“Excellent riverwalk hotel in a great location directly on the river. Very nice rooms, helpful staff. A great place to stay.”
Oct 15, 2009 by
Jan from Sandy,UT
Overall Rating: 9
“This hotel is in a great location, at the beginning of the Riverwalk. We were able to walk to most areas or hop on a trolley. The staff was very friendly, always wanting to help. Clean nice size room with a balcony. Great amenities.”
Oct 14, 2009 by
Rocio from Lewisville,TX
“The hotel was nice, good location but the huge con was that it does not have parking, you have to park 3 blocks away or use their valet parking which ads 35 dollars per night.”
Sep 16, 2009 by
B.R. from Waller,TX
Overall Rating: 10
“Celebrated my 11th anniversary over the weekend. Check-in was swift and courteous. The room was very clean. Rooms even have a balcony, a rare sight these days. We stayed mostly in the hotel bar, Dirty Nelly's. Loved this place and will stay here again!”
Aug 25, 2009 by
Richard from San Angelo,TX
Overall Rating: 10
“Well worth the money it cost on Priceline.”
Jun 19, 2009 by
from Keller,TX
Overall Rating: 9
“Our room was very nice. The beds were comfortable, the room had a coffee maker. The bath area was well stocked with towels and was very clean.”
Jun 9, 2009 by
Kristi from Houston
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“This is an older hotel and has a lot of history. The ambiance is very San Antonio and is very Texas/Mexican and blends with the Riverwalk. I found it to be very welcoming and festive. The meeting rooms are excellent and have great windows and natural lighting. The staff at the hotel was extremely helpful. Parking was a bit expensive for self park but in comparison to the lots around the hotel that do not offer in/out parking it was about the same.”
Jun 1, 2009 by
Katherine from Fort Worth,TX
Overall Rating: 7
“We liked this hotel with the exception of the pool area. The hot tub was Luke warm and very very small, only for 3 or 4 people. The pool was ugly with no shade. We got a great price with Priceline.”
May 29, 2009 by
Joe from Houston,TX
Overall Rating: 4
“Location on the river walk could not be beat but the hotel was in need of a serious renovation (hard and soft). The interior hallways resembled a Motel 6 and the staff service was approximately at that level as well. If I paid rack rate (or even published rate), I would have asked to be moved to another establishment immediately. However at a night I felt it to be a good value.”
May 29, 2009 by
Jennifer from The Woodlands,TX
Overall Rating: 6
“For an older hotel it was updated OK and it is a good location. Very close to everything kind of in the epicenter of the Riverwalk. But there cleaning staff I don't think was the best. Our bathroom was not that clean and our hotel room was very dusty. There was hair swept into the corners, hair stuck to the ceiling and even an item left on the counter that I assume was the previous occupants.”
May 26, 2009 by
Lillian from Silver Spring,MD
Overall Rating: 6
“Close to riverwalk but overall are right next to hotel was dingy and there were definately nicer "riverwalk" hotels. Self-parking was a little too far and the streets were dangerous at night. Pool was very small and crowded. Old facilties that need to be updated. Nice to have a small balcony but all you breathed in was pollution from cars below.”
May 26, 2009 by
Angel from Richmond,TX
Overall Rating: 10
“The hotel was lovely, had a great location, and the staff was kind. Overall, it was a great experience.”
May 24, 2009 by
Sarah from Austin,TN
Overall Rating: 7
“It was a great time! The hotel was gorgeous and in the perfect location! I loved the fountain in the foyer, and the bed was super comfy! Our view was amazing!”
May 19, 2009 by
John from Marshfield,WI
Overall Rating: 8
“The room was nice but after staying at a different 4 star hotel also located on the Riverwalk, I was less than impressed with the accommodations at the Hilton.”
May 13, 2009 by
Tiffany from Austin,TX
Overall Rating: 8
“Overall the hotel was very nice, and the staff is very pleasant. They allowed us to check in early, but they didn't explain that we would be stuck with smaller beds back of it. The location was wonderful, and while we did not visit the restaurants/bars in the hotel it looked nice.”
May 12, 2009 by
Betty from Chula,GA
Overall Rating: 8
“Required $50 upgrade per night to move to river view. Only king bed room offered as available was handicapped bathroom right at the elevators.”
May 2, 2009 by
Cari from Wichita Falls,TX
Overall Rating: 8
“Room was very nice and comfortable but also very pricey for the accommodations. I've stayed in nicer larger rooms for less but it was on the river.”
Apr 26, 2009 by
Marlon from Pearsall,TX
Overall Rating: 1
“Cheap noisy modular construction which turns room into sound chambers. On 20th floor, you can hear street conversations. Not possible to sleep. Dirty Jacuzzi. Seasonal non-heated pool without in door pool.”
Apr 16, 2009 by
Matt from Cedar Park,TX
Overall Rating: 4
“I requested a king bed room for me and fiance. Specified this in my Priceline offer. Got to room and it had two little double beds.”
Apr 15, 2009 by
Eduardo Chavez from El Paso,TX
Overall Rating: 1
“No comments.”
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