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Hilton Palacio Del Rio
200 South Alamo Street,
San Antonio, TX
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.5] Based on 1245 user ratings |
Apr 30, 2008 by
Amber from Belpre, OH
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[7]
“The room was wonderful and staff was very friendly. Mini refrigerator in the room doesn't work well, but served it's general purpose. I stayed at this hotel downtown in the very center of all the fiesta festivities. It was prime location and within walking distance to everything. However, the parking garage is about 2 blocks away, not very convenient, and you're charged a flat fee of $22 plus taxes. You'd be better off telling them that you took a cab & don't need parking & then park at the River Center Mall parking lot for around $7. And if you park in that lot all day, then leave at night - the gates are open and you pay nothing. I'll know better next time. Overall wonderful hotel. I would definitely stay again!”
Apr 28, 2008 by
Carol from Hutto, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Staff was very friendly, room was clean and bedding was superior! This is an older establishment that while updated inside looked delapitated from the street. I would stay again.”
Apr 28, 2008 by
Russell from Tyler, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great place a little dated compared to other hotels in the area. Room smaller than others, but worked well for my overnight visit. Walking distance to a lot of downtown attractions. Drawback was the high cost of off site parking in a garage a block and a half away. But at least there was convenient parking available. Overall a good place to stay, I would stay again.”
Apr 27, 2008 by
Crystal from Irving, TX
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[8]
“Everything was excellent except the parking. To Valet would have been $35 a day.”
Apr 23, 2008 by
Elida from Round Rock, TX
Overall Rating: 9
Cleanliness:[9] •
Location:[9]
“Very comfortable.”
Apr 22, 2008 by
Shannon from Katy, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“Great location! The staff was very friendly upon arrival. It is a beautiful hotel!”
Apr 21, 2008 by
Margaret from Florissant, MO
Overall Rating: 2
Cleanliness:[1] •
Staff:[1] •
Location:[10]
“All front desk staff was rude and acted like we were bothering them. The concierge was great. Housekeeping took till 5 pm to clean the room then they made the beds with dirty linen. Was not an enjoyable stay.”
Apr 21, 2008 by
George from El Paso, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[10]
“The location is great but the rooms are dated and need upgrading. I would rate these hotel 3 stars instead of 4.”
Apr 7, 2008 by
Carolynn from Laguna Woods, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Clean, beautiful, quiet, even with the basketball team staying there. It was final 4 week. We really liked the location. We could walk to everything. Would stay there again.”
Apr 6, 2008 by
Virginia from Houston, TX
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The lobby and river restaurants were attractive and inviting. I witnessed the building of the hotel years ago, and was fascinated that the rooms were stacked atop each other, fully furnished. I liked seeing the Kansas basketball team that was staying there for the Final Four of the National Collegiate Athletic Association tournament.”
Apr 6, 2008 by
Michele from Boerne, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We loved it the location is fabulous! The staff is wonderful you really feel like a king or queen.”
Apr 4, 2008 by
Ted from Austin, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“The hotel offers a spectacular view of Downtown San Antonio and the River walk. It's conveniently located adjacent to the River walk and many attractions are walking distance.”
Apr 3, 2008 by
Mary from Austin, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“The Hilton was perfect for my weekend stay. It was in walking distance to everything. I loved my balcony view of the River walk.”
Apr 2, 2008 by
Robert from Joshua, TX
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“It was 4 star qualities even during spring break madness. We didn't budget the expensive parking expense.”
Apr 2, 2008 by
Doug from Round Rock, TX
Overall Rating: 6
Cleanliness:[9] •
Staff:[5] •
Location:[10]
“When asked to provide dining options at 10:30 PM, the concierge directed us to the hotel's own restaurant, and led us to believe that area restaurants close at 10:30 or so. The truth was, right on the River walk, within a few minutes, there were other restaurants open late into the night. Our bad for not exploring other options and putting blind faith on the concierge's recommendation. However, we do expect honest service from 4-start hotel concierge.”
Apr 1, 2008 by
Jack from Columbia, MO
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Parking is 20 dollars so park at the garage close to hotel only 6 dollars very close to r walk.”
Apr 1, 2008 by
Osama from Dallas, TX
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[9]
“Nice river walk hotel.”
Apr 1, 2008 by
Vickie from Anna, TX
Overall Rating: 3
Cleanliness:[6] •
Staff:[8] •
Location:[8]
“Very disappointed with hotel. Room extremely small. The only benefit of this hotel is that it is on the River walk. For a few dollars more I could have stayed at a hotel with a nicer, bigger room and one that gives amenities to its guests, refreshments, snacks.”
Apr 1, 2008 by
Eric from Mesilla, NM
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The Hilton Palacio Del Rio is The best location on the River walk. The hotel captures the local flavor and is very well-kept.”
Apr 1, 2008 by
Rene from Edinburg, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Great location and good service.”
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