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Marriott San Antonio Plaza 4-star

555 South Alamo Street, San Antonio, TX

The city's only downtown resort-setting, the 251 room Marriott Plaza San Antonio Hotel, is nestled among century old oaks on 6.[more]

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User Reviews for Marriott San Antonio Plaza, San Antonio

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.0]
Based on 598 user ratings

Nov 19, 2005 by Mark from San Antonio, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location.
  • Parking.

“It was clean, the staff was friendly and helpful. We would definitely stay here again.”

1 of 1 people found this review helpful.

Nov 9, 2005 by Colin from Austin, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Had crazy colored peacocks and birds of paradise walking around the Courtyard.
  • Staff didn't know of area restaurants. Parking was expensive.

“Excellent bed, quiet location but close to riverwalk. Parking is $15 per day. Overall Good value”

1 of 1 people found this review helpful.

Nov 9, 2005 by Jennine from San Diego, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location.
  • Jacuzzi did not work well.

“Great place to be near river walk.”

1 of 1 people found this review helpful.

Nov 8, 2005 by Pius from St Louis, MO
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Convenient location, well kept and lush grounds.
  • Limited staff in reception area.

“Ideal for both business and leisure travelers, nice rooms, excellent breakfast service.”

1 of 1 people found this review helpful.

Oct 25, 2005 by L. A. from Portland, TX
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Spacious room, balcony is great.
  • Further walk from river walk than expected. Almost not given the room we reserved.

“When we arrived, we were placed in the adjoining room with the neighbor we didn't know and the door was open. I had to call the front desk to move us.”

1 of 1 people found this review helpful.

Oct 20, 2005 by Jan from Weatherford, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The grounds were lovely and its location is good.
  • The self parking was not a big enough lot and there was no gift shop.

“The hotel was very nice and I liked the pool area. It felt like you were not exposed to the public. There were not enough towels and the iron did not work. There were plenty of pillows and the room was spacious. We enjoyed our stay and we will go back to the hotel.”

Oct 19, 2005 by Tina from Tyler, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Hotel was very clean, rooms had balconies, great pool!
  • None.

“We went to this hotel for a family vacation with a 7 year old and 5 year old. We had a great time. It was within a block of the river walk, 1/2 block to Lavallette, walking distance to the Alamo etc. The best part of this hotel was the pool With kids, we swam everyday in the wonderful heated pool, so we could swim late at night after a day full of activities. A big hot tub and running waterfalls. You are right in the middle of a busy city, but the lush gardens and trees make you feel like you are in a tropical location. My kids favorite part was the birds! There were beautiful exotic birds, peacocks and other gorgeous bright yellow and red, etc. They just roamed around the grounds. Also loved the balcony! We were overlooking the Alamo dome. It was nice to enjoy early morning or late evening sitting outside. We would definitely stay here again!!”

Oct 13, 2005 by Melanie from Katy, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was amazing.
  • Nothing.

“Great place to stay. Two blocks from the River walk, one block away from shopping and eating. Would go back!!”

Oct 10, 2005 by Kris from Keller, TX
Overall Rating: 6 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Courteous and helpful employees.
  • No refrigerator in the room.

“It was clean, comfortable beds, nice garden area with peacocks and pool. The employees were very happy, helpful and courteous. The location was good, a short walk from the River walk. It was nice.”

Sep 29, 2005 by Ryan from Kerrville, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The restaurant food was great.
  • Not enough cream and sugar for coffee in rooms.

“The hotel was great. It was very close to everything on the river walk. The staff was friendly and prompt with all request. We will definateley be back!”

Sep 28, 2005 by Melissa from Beeville, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Staff was excellent and very friendly.
  • No fridge in room and comforter and blanket had large stains on them.

“Very beautiful hotel, not real close to the river walk though. Staff was very friendly and helpful.”

Sep 27, 2005 by Cece from Austin, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Beautiful grounds with peacocks, nice pool and hot tub, private cabanas, balconies with courtyard views.
  • Most staff went out of their way to please, one person short with us.

“The hotel is in downtown San Antonio near the river walk. Most of the hotels there are high-rises, but this one is spread out over several acres. It is more of a resort style with fountains, beautiful grounds, a large pool with an outdoor bar, etc. It is geared more toward relaxation than hassle and bustle - very nice and refreshing!!!”

Sep 26, 2005 by Diana from Conroe, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was conveniently located withing walking distance of the River walk and the staff was very friendly and helpful.
  • Twice the hotel forgot my turn down service.

“The staff were very friendly and helpful. They had plenty of suggestions for restaurants and they even drew us maps. The hotel was very clean and quiet so it was easy to get a good nights rest. The only drawback was the $15 a day charge to park your car.”

Sep 24, 2005 by Matt from Glendale, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Convenient to the convention center and river walk.
  • The pool was dirty and the garbage smell around the pool was intolerable.

“Nice hotel. Couple of nice TV's in the bar area. Comfortable lounge. Room was nice as well. Disappointed with the garbage smell around the pool area.”

Sep 23, 2005 by Lorre from Independence, OH
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[6]

  • Lobby and pool area were nice.
  • Charge of $15 for self parking was over priced. This hotel was a couple blocks from the River Walk and parking could have been free or reduced.

“The hotel was pleasant but nothing special. Rooms were clean and nice size. Short walk to the river walk.”

Sep 21, 2005 by Erica from Pflugerville, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The staff was very pleasant and attentive to all of our needs.
  • I did not enjoy the smell of fertilizer in the plants next to the pool lawn chairs.

“Overall, this hotel met my expectations. The staff was courteous and provided us with everything that we needed. The room itself was spacious and very clean. I also enjoyed the overall decor as well as the bathroom accessories. If I ever visit in San Antonio again I will definitely stay at this hotel again.”

Sep 21, 2005 by Lisa from Cedar Park, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The beds and pillows were wonderful.

“I would recommend this hotel.”

Sep 16, 2005 by Jim from Houston, TX
Overall Rating: 2 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[5]

  • It was cute.

“There is no real club or restaurant bar. The rooms were small, could had a better view. The concierge were not around to call cabs.”

Sep 15, 2005 by Kendall from Bay City, TX
Overall Rating: 3 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[8]

  • The people were friendly and location was good.
  • Not as clean as I expected, didn't have a snack machine.

“Hotel is in a good location if you are attending a convention. A little off the river walk, but close enough to get there quickly. Hotel breakfast was very good and reasonably priced for a buffet. No vending machine snacks but room service is available. Staff was friendly.”

Sep 14, 2005 by Patrick from League City, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Very nice hotel, surpassed my expectations. The room was awesome. The hotel provided transportation in a Cadillac, it was great.
  • The location was within distance of the river walk, but it was somewhat of a walk. No big deal though, it was fun.

“Hotel was unbelievable. The staff was great and were very personable. They were accommodating and provided us with everything we requested. We had breakfast one morning in the dining area and sat outside. There were exotic birds all around, very impressive, made for a great breakfast. I will truly stay at this hotel again.”

Amenities at Marriott San Antonio Plaza, San Antonio

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
Hotel Representatives:

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