Marriott San Antonio Plaza [San Antonio, TX]- Hotel Reviews - MyTravelGuide.com


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Marriott San Antonio Plaza 4-star

555 South Alamo Street, San Antonio, TX

Surrounded by sun-bathed courtyards, sparkling fountains and lush gardens complete with free-roaming pheasants and peacocks, the Marriott Plaza San Antonio Hotel, provides an oasis of tranquility in the heart of downtown San Antonio - the perfect hotel for your leisure, business or meeting needs.[more]

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User Reviews for Marriott San Antonio Plaza, San Antonio

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 1319 user ratings

Oct 22, 2009 by Melissa from Austin,TX
Overall Rating: 6 Overall user rating

  • The location is great.

“Overall, OK but would have liked better.”

Oct 22, 2009 by Melissa from Round Rock,TX
Overall Rating: 10 Overall user rating

  • I loved the courtyard and the wonderful birds.

“Our stay was excellent. Check in was quick, staff went above and beyond to find us a place to watch a college football game. The room was wonderful.”

Sep 17, 2009 by Loni from Peachtree City,GA
Overall Rating: 6 Overall user rating

  • Location was great. The balcony in the room was very nice. The room was clean and very spacious.
  • Internet was not included in the price nor was self-parking. Internet was $12 a day and parking $21 very expensive.

“The staff was not the friendliest. Coffee downstairs was in the lobby but was not complimentary. Felt they nickeled and dimmed us for everything. Parking was very convenient but expensive. Location was great and the rooms were very nice. Due to the above negative aspects will probably not stay in a Marriott again.”

Sep 15, 2009 by Mary from Wallis,TX
Overall Rating: 10 Overall user rating

  • Large rooms, comfortable beds and
    very clean.

“I recommend to all my friends/family.”

Sep 10, 2009 by Roberto from San Antonio,TX
Overall Rating: 3 Overall user rating

  • The bed was comfortable.
  • The location was not on the River Walk.

“My wife and I were quite disappointed with the location of the hotel. The hotel is nice, but only slightly better than a La Quinta Inn. The location claimed to be right on the River Walk based on my parameter selections when it was in fact about 2 blocks away.”

Sep 9, 2009 by Shelly from Dallas,TX
Overall Rating: 10 Overall user rating

  • The pool itself had quite a few bugs in it.

“Overall it was nice hotel. Room was clean and very nice amenities. Not as close to the Riverwalk as I thought it was.”

Sep 3, 2009 by Susan from Ventura,CA
Overall Rating: 8 Overall user rating

  • The outdoor grounds and historic setting.

“A nice looking facility but due to the above under recommendations, I felt it fell short for a convenient, family friendly stay; we had to go out of our way to get the things that are often available in room or nearby; also the computers in the business center were down so we were unable to print boarding passes. The bar and restaurant did, however meet and exceed expectations for quality.”

Aug 31, 2009 by Robin from Bedford,TX
Overall Rating: 8 Overall user rating

  • Great workout room!
  • Valet parking was expensive.

“Great place for a romantic weekend get a way!”

Aug 24, 2009 by Sue from Tucson,AZ
Overall Rating: 7 Overall user rating

  • Room was huge! Liked the peacocks.
  • Bathtub and sink did not drain well

“Staff attention seemed pleasant but indifferent. Our room key wouldn't work, so they just kept making new ones. After four unsuccessful trips between our room and the desk, I made the clerk come with us--she couldn't open the door either. Had to get housekeeping to do it.I hate it when the tub won't drain--standing ankle-deep in the shower, yuk!”

Aug 24, 2009 by Jon from Houston,TX
Overall Rating: 9 Overall user rating

“Clean, quiet and beautiful.”

Aug 21, 2009 by Marjorie from Martinez,GA
Overall Rating: 9 Overall user rating

  • Relaxing, interesting and
    loved the peacocks.

“We had a lovely and romantic evening. We enjoyed the free roaming pheasants and peacocks from our well-appointed balcony. The room was spacious and nicely furnished. Large bath was nice.”

Aug 18, 2009 by James from Dallas,TX
Overall Rating: 9 Overall user rating

  • Room service was great.
  • Parking was expensive.

“Nice facility located near entertainment.”

Aug 17, 2009 by Joey from Round Rock,TX
Overall Rating: 9 Overall user rating

  • Very nice courtyard.
  • They now charge for coffee in the lobby.... just started doing this.

“This is a great hotel for business traveler and for families. It's not on RiverWalk, but very short walk to it and also short walk to King Williams area.”

Aug 15, 2009 by Paula from Casselberry,FL
Overall Rating: 8 Overall user rating

  • The locations was close to everything downtown.
  • I did not think this hotel was as nice as the one we stayed in at Austin and they had the same star rating.

“This hotel was nice and close to all things downtown.”

Aug 9, 2009 by Lori from San Antonio,TX
Overall Rating: 7 Overall user rating

  • The staff was prompt and attentive.
  • Was looking for a four star and it was closer to a courtyard Marriott with a little nicer room.

“By all means it was not romantic. For a business traveler and couples with children it is perfect! But i was looking to get away with my husband and no kids and have a four star experience and this is not the place. The hotel has very clean and nice rooms the staff was great just not what we were looking for that time.”

Jul 27, 2009 by Tiffany from Dallas, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Bed was super comfy, friendly staff and loved the location, just a couple blocks from the Riverwalk.
  • Pool was dirty and the parking was ridiculously expensive.

“We loved the location, just a couple blocks from the Riverwalk. The bed was very comfortable; I can't stop talking about it. The room was very spacious and clean. The staff was friendly and helpful. I was disappointed with the pool. After a long day on the Riverwalk, we wanted to come back to the hotel and enjoy the pool, but it was very dirty. I would definitely stay here again and tell my friends about it. Not sure I would stay for what the hotel originally charge, but we got a good deal for the weekend.”

Jul 24, 2009 by George from Plano,TX
Overall Rating: 9 Overall user rating

  • Beautiful grounds with Peacocks and a great staff.
  • I got nothing.

“Very clean and off the Riverwalk. This is a plus because it was peaceful and relaxing. Riverwalk was only a couple blocks away. The restaurant pool was very good.”

Jul 17, 2009 by Susan from Addison,TX
Overall Rating: 10 Overall user rating

  • Very attractive decor in the room - I think they recently remodeled. Comfortable bed.
  • Very hard to find a parking space at night.

“Nice, friendly staff. One of the better night's sleep I've gotten in a hotel. Romantic room, with very soft bedding and throw pillows. Marble bathroom with Bath & Bodywork Orange Ginger products. Carpet was obviously new and felt silky underfoot. We felt very secure. Pool looked nice (no bells & whistles for kids, but relaxing space for adults), but didn't have time to go for a swim. Only 2 drawbacks - no mini-fridge and parking was a hassle. The night we got there (10pm), we had to wait for somebody to leave the lot in order to get a parking space unless you wanted to do valet parking. Once we were in the space, we decided to use the trolley to get around to eliminate dealing with the parking issue. The gated entry into the parking lot was also a hassle.”

Jul 17, 2009 by Ann from Natchez,MS
Overall Rating: 7 Overall user rating

  • Very nice but expensive.
  • Parking was so expensive.

“Very nice.”

Jul 13, 2009 by Dennis from Angleton,TX
Overall Rating: 9 Overall user rating

  • Much nicer than expected.

“The hotel and grounds were beautiful, much nicer than expected, it was nice to see the peacocks strolling the grounds. Nice location.”

Amenities at Marriott San Antonio Plaza, San Antonio

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
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