Doubletree Hotel San Antonio Airport

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User Reviews for Doubletree Hotel San Antonio Airport, San Antonio

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Oct 28, 2009 by Lee from Austin,TX
Overall Rating: 8

• Beds and bedding were first rate and very comfortable.
• Front desk clerk was snooty and acted as though he was doing us a favor when checking us in.

“Older hotel, with a somewhat elegant old-timely feel to it. Very nice courtyard. Room was clean and comfortable, with excellent quality beds. Bathroom was quite small, especially for a 3.5 star hotel. Our room was quiet, despite facing the courtyard area. We had two meals in the hotel restaurant. Evening meal was very good, in fact better than expected. Breakfast buffet was just okay, but overpriced, wouldn't do it again. Overall a nice, well maintained hotel.”

Oct 28, 2009 by Dee from Kingsville,TX
Overall Rating: 10

• Space. It felt like home.
• Drinks at the bar were expensive.

“Our room was awesome. The beds and pillows were very comfortable. It felt so much like home, I wanted to stay there another week.”

Oct 27, 2009 by Cliff from Scottsdale,AZ
Overall Rating: 8

• The location was exactly what I was looking for.

“Clean and close to San Antonio airport.”

Oct 17, 2009 by Allison from Mt Juliet,TN
Overall Rating: 9

• GREAT staff -- very friendly and accomodating Even though we bid a low price we got full price, excellenet service!!
• Toilet was really loud when flushed.

“Great staff, great ammenities, great location.”

Oct 15, 2009 by Tamra from Staley,NC
Overall Rating: 8

• Comfortable beds and
  large rooms.
• Elevators were
  well worn.

“Hotel room was large and beds were comfortable. Nice flat screen television. I would stay here again.”

Oct 13, 2009 by Elizabeth from Cypress,TX
Overall Rating: 7

• Location, shuttle service and business center.
• Charge for internet access.

“Hotel is close to highway, easy to find, rooms are moderate size with adequate space, restaurant food was mediocre.”

Oct 12, 2009 by Amy from Georgetown,TX
Overall Rating: 9

• Courtyard & bedding.
• Our room at end of hall where service elevator & carts made too much noise was disturbing.

“Great location, beautiful courtyard, doors open from hotel room (not really balcony to stand on).”

Oct 8, 2009 by Ronny from San Angelo,TX
Overall Rating: 10

• Very professional. Very clean and hospitable.

“For the price, it was an excellent deal. Much better hotel than I have received from other sites.”

Oct 2, 2009 by Carlos Carlin from Weslaco,TX
Overall Rating: 9

• Hotel was very clean and overall very friendly.
• House cleaning ladies were asked if we could have 2 additional towels they answered no because they did not have any. It was their tone.

“The overall grade of your hotel was very good but the only downfall in grade was the 2 house cleaning ladies that answered no to our request for two towels. Their tone was not very friendly but they only had to mention where I could call for this service. Once I went to the front desk the personnel quickly called housekeeping and they delivered the towels immediately. Later that morning when I was leaving another lady from housekeeping mentioned that we have a good day and just because of that friendly welcome I made sure she got a tip. It's amazing what two negative responses will create. That is the reason why your hotel did not get an excellent rating.”

Sep 15, 2009 by Nellie from Cleveland,TX
Overall Rating: 10

• The convenience of parking and overall the nicest hotel I have ever stayed in.
• There is nothing that I did not like.

“It was perfect for myself and my sister, we are both seniors and we were there for my nephews graduation from the Air Force boot camp and it was perfect for us. The convenience of everything we needed was available. Thank you for a great stay.”

Sep 13, 2009 by Hubert from Magnolia,TX
Overall Rating: 10

• Very comfortable and excellent accommodations.
• T V remote difficult to work and no schedule.

“Everything was very good but couldn't find a T V guide or make the remote work very well. Too update for a country boy I guess. Beds extremely comfortable and we enjoyed our brief stay very much. Thanks!”

Sep 8, 2009 by Ryan from Brownsville,TX
Overall Rating: 8

• The hotel was quiet.
• Location was hard to access from the expressway (main light off).

“Hotel met expectations. We only stayed a night as we were passing through the city but overall it was very clean and comfortable. Impressed with the toiletries and coffee available in the room. Quick check in and check out. Only negative was that the occupant, next door, left their food outside on the floor and upon leaving the room next day it was still outside the door (total of 6 or more hours).”

Aug 26, 2009 by al from Corpus Christi,TX
Overall Rating: 2

• Great Beds...Nice courtyard
• The Staff needs some training on the hospitality and safety when driving

“The Hotel is awesome...just don't inconvenience the shuttle drivers or they will floor it and try to through you out your seat”

Aug 5, 2009 by Ray from Houston,TX
Overall Rating: 3

• staff at the hotel was not friendly, made me wait a long time while he was talking and joking with another lady and totally ignore customer in line.

“had to go to different floor just to get ice. hotel staffs was not real friendly.”

Jul 19, 2009 by Christina from Chester,NY
Overall Rating: 10

• Good location, clean.

“Overall - great place.”

Jun 17, 2009 by Katie from Houston,TX
Overall Rating: 10

• So great for the price.

“The beds were amazing, great staff and very upscale.”

Jun 17, 2009 by Victor from Houston,TX
Overall Rating: 10

• Clean.
• Nothing.

“I liked the hotel. Maintained the Double Tree standards.”

May 20, 2009 by Tangie from Montgomery, AL
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[8]

• Restaurant staff members were friendly.
• Front desk staff wasn't friendly or customer oriented.

“The entire staff members should be both provide the same level of customer service. The hotel should have more than 2 washers and 2 dryers in their facility. The cookies were the best. When guest ask a question take the time to listen and hear every part of the complaint. Offer an alternate solution before saying, "No". Housekeeping was okay. Housekeeping staff should take the time to report broken locks on the door before guest checks into the room. A little more attention to detail in all departments would make this an outstanding establishment.”

May 9, 2009 by Nat from Laredo,TX
Overall Rating: 10

• I loved everything.

“I am so grateful to Priceline for such a SUPER DUPER HOTEL at such a magnificent rate.”

May 8, 2009 by Sheri from Laredo,TX
Overall Rating: 9

• great location.

“We have stayed at this particular hotel before and we stay in this area frequently. This is a great location and a good hotel for the money.”

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Amenities at Doubletree Hotel San Antonio Airport, San Antonio

Airport and local trasportation within a 2 mile radius. Coffee Maker in Room Fitness Center or Spa Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box VIP Rooms/Services

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