Amerisuites San Antonio Riverwalk

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User Reviews for Amerisuites San Antonio Riverwalk, San Antonio

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Sep 23, 2009 by Dennys from Denton,TX
Overall Rating: 10

• I was great My son loved it we will be planing another stay in the same hotel.

“I don't have much to say other than it was a great hotel.”

Jul 7, 2009 by Jackie from Harrisburg,IL
Overall Rating: 7

• It was very clean.
• Understaffed, hard to get help at the bar because they also worked the front desk.

“Clean hotel. Nice complimentary breakfast. Staff was polite but the hotel was understaffed. The hotel was busy and there were just 2 people on staff to handle the bar area and all of the people checking in/out.”

Jun 10, 2009 by Roger from Evadale,TX
Overall Rating: 10

“New, comfortable, clean and enjoyable.”

Apr 23, 2009 by Alex from El Paso,TX
Overall Rating: 10

• Great location and easy to walk to Riverwalk and attractions!

“The hotel was everything that I expected it to be. The staff greeted us as soon as we walked in and our reservation was ready in seconds. We even got a free movie complementary of the hotel.”

Dec 5, 2008 by Esmer from Sinton,TX
Overall Rating: 10

• The location was right where we needed to be. The rooms were modern, beds were so comfortable and overall it was beautiful.

“First impression of the motel was WOW, we love our stay. Friendly staff,our room was out of this world everything was perfect. Downtown San Antonio was walking distance what more could we ask for. I would definitely stay there again.”

Sep 27, 2008 by Carol
Overall Rating: 10

• Beautiful rooms, fully equipped, huge TV, even wonderful soaps!
• Names of the chain were confusing, cabs kept taking us to the wrong ones.

“All the Hyatt hotels are wonderful and so was this one, but they need to distinguish their names more and warn travelers what the exact name and street of the one they are booking at so that cabs and direction-givers don't send them to the wrong ones. Three times we were taken by cab drivers to the wrong Hyatt and had to pay another $6 to go to the right one. Once the hotel desk did pay for us to take a new cab on them, though. We still had to pay the tip to the driver. We appreciate the fact the hotels participate in the green policy of allowing you to choose to reuse towels, lessening the use of water worldwide. All hotels should just do it, not even make it a choice. We're all spoiled and wasteful.”

Jul 3, 2008 by Don from Round Rock, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Location.
• Low shower pressure, sheets were never changed. Not enough face towels.

“Low shower pressure, not enough face towels, and sheets not being change.”

Jul 3, 2008 by Cindy from Spicewood, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very nice, clean, and comfortable. The hotel staff was very nice.
• None.

“Good location, clean comfortable, really nice! The staff was very nice and friendly. Breakfast was good, great coffee.”

May 21, 2008 by Michael from Irving, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

• The hotel was very modern with nice room amenities.
• The elevators were awful.

“Great room, nice size. The bed was very comfortable, the sofa was nice and modern and love the LCD TV! I'll look forward to staying at the Hyatt Place for future travel where it is business or pleasure.”

Apr 24, 2008 by Donna from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was a nice location. The room was not that bad.
• There was really nothing that we did not like.

“The staff was nice and helpful. I would recommend it to anyone.”

Apr 17, 2008 by John from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very clean and modern close to the river walk.
• Needed a bigger bar area.

“Very nice clean rooms and the ac worked well. it was also located in the heart of downtown.”

Apr 16, 2008 by Kerin from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This Hotel was rated 2-1/2 stars and that was so under rated! In my book this was a 4 star hotel! It is so beautiful. I want to be a life member!
• There is nothing I didn't like about this hotel.

“If anyone is looking for a peaceful stay in San Antonio Texas, but still close to all the beautiful sites, you need to look no further than the Hyatt Place on the River Walk. You will find it to be tranquil and the rooms are beyond your expectations. The staff was so helpful and it was unexpected when they greeted me by my name. The complementary breakfast and the 24hour attended food & beverage facility (there "grab and go" food area and I don't mean vending machines!) is exceptional! You will love it!”

Apr 4, 2008 by Sabrina from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Cleanliness and large HDTV.
• Found a hair on shower wall.

“I was very pleased with this hotel. I found it to be comfortable and everything I needed was within walking distance, using the River walk. The HDTV was a bonus. The atmosphere of lobby was welcoming and the food was good.”

Nov 18, 2007 by Kathy from Dallas, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The room was great.
• In process of remodeling.

“When remodeling is completed it will be great. The staff was extra nice and friendly. Would stay here again.”

Sep 24, 2007 by Fred from Deer Park, TX
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[7]

• Lobby.
• Room layout. Not informed hotel being presently remodeled.

“Not a good overall experience. Was on an anniversary vacation and hotel was not as nice as advertised. Disappointed.”

Sep 8, 2007 by Russell from Lacombe, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Ever friendly staff. Great location and excellent breakfast.
• No negative comments.

“Our stay at the hotel was great. We would stay there again and would recommend it to our friends.”

Sep 4, 2007 by Jon from Shreveport, LA
Overall Rating: 1
Cleanliness:[8] • Staff:[2] • Location:[1]

• Nothing.
• Beds are awful and room is very dated.

“Not a safe hotel. I stayed one night and my car was broken into and apparently this is pretty common at this hotel. And besides from that, very over priced.”

Aug 29, 2007 by Janna from Killeen, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff was extremely helpful and courteous and the breakfast set up was incredible.
• My bottom sheet was not fitted and did not cover the bottom of the bed.

“I arrived at 1:00 in the afternoon and asked for info about the city at the front desk. They let me check in early after verifying that my room was already cleaned. This was very helpful. I wouldn't have booked a room at this hotel without a discounted room rate. It wouldn't have been worth full price but the staff couldn't have been more friendly or helpful.”

Aug 26, 2007 by Cheryl from Mcallen, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[6]

• The free breakfast.
• Everything else. Bed was the worst!

“I was very disappointed in this hotel stay. Most everything did not work well. The bed was the worst I have ever slept on. The whole place smelled old and stale. The only positive thing about this hotel was the free breakfast. It had just about anything you would want to eat.”

Aug 21, 2007 by Adrienne from Birmingham, AL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Although, my room was on the city side of the building instead of the river side, it was still very quiet.
• I did not realize that the room contained a full-size bed instead of a queen- or king-size bed.

“The staff was very friendly; the room and public spaces of the hotel were very clean. I found the arrangement of the room quite odd (the room you entered from the hall way, contained the bed and the second room contained the sofa and desk). Also, I was shocked to find a full-size bed in the room instead of a king size.”

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Amenities at Amerisuites San Antonio Riverwalk, San Antonio

24 Hour Front Desk Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bar/Lounge Barber Shop Breakfast Business Center City Center Computer in Room Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cribs Available Double Bed Electronic Door Locks Express Check In Express Checkout Family Plan Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Free Transportation Game Room Golf Handicapped Rooms/Facilities

Health Club Heated Pool Internet Access Jacuzzi Jogging Track Laundry Service Laundry/Valet Services Lounge Meal Plan - Continental Meeting/Banquet Facilities No Pets Allowed No Smoking Rooms/Facilities Outdoor Pool Parking Play Ground Porters Racquetball Courts Restaurant Rollaway Beds Safe Deposit Box Sauna Secretarial Service Security Single Bed Smoke Detectors Sprinklers In Rooms Tennis Turndown Service Video Checkout Wake-up Service Wheel Chair Access

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