La Mansion Del Rio

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User Reviews for La Mansion Del Rio, San Antonio

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Oct 21, 2009 by Eric from Plano,TX
Overall Rating: 8

• My first room was on the first floor about 15 feet from the street.

“Your parking is way overpriced! The front office staff was accommodating when I asked for a room away from the street. The restaurant was excellent again!”

Oct 12, 2009 by Donna from Howard,OH
Overall Rating: 10

• It is very scenic.

“We were not satisfied with room because it was right next to a busy intersection. They gave us an upgrade with no additional charges.”

Oct 1, 2009 by Hector from Lubbock,TX
Overall Rating: 6

• The friendliness of the staff.
• Accommodations were in a building adjacent to the hotel.

“Staff was very friendly and the Hotel main lobby was nice. Our accommodations were in a building adjacent to the main Hotel which meant we could not experience the main luxury of this hotel since we were in a different building.”

Aug 31, 2009 by Joanne from Seabrook,TX
Overall Rating: 3

• Good location.
• Our room was not completly cleaned when we checked in.

“Since our room was not clean when we checked in, they did give us a different room. It was not the kind of thing you would expect of a hotel of that caliber.”

Aug 25, 2009 by Joann from Medina,TX
Overall Rating: 10

• Location is great, very clean ad the staff was excellent.

“I will stay there again. The price was great for the quality received.”

Aug 24, 2009 by jaime from Houston,TX
Overall Rating: 5

• close to riverwalk
• it was hot and our room was not attached to the building where lobby was

“great that its on the riverwalk,but not likely to ever stay again”

Aug 24, 2009 by Joon-Gil from Carrollton,TX
Overall Rating: 8

• Close to River Walk
• Pay for parking or use public parking

“Hotel is quite OK compare to price but not like 4 star. Location is good for San Antonio trip.Again, parking should be free and easy to access.”

Aug 24, 2009 by Amy from Highlands Ranch,CO
Overall Rating: 10

• VERY friendly and excellent customer service

“Superb service - extra friendly staff. Very nice rooms - clean and spacious.”

Aug 20, 2009 by Eric from Jessup,MD
Overall Rating: 10

• I could look out my balcony and see the river walk.
• All the outside noise stopped around 3am.

“This hotel was great, it looked nice. My room had 3 balconies. One which overlooked the courtyard and street, the other 2 overlooked the street and river walk and was right across the street from a starbucks. The pool was sort of smallish but went down to 8 feet, and it was nicely located. The elevators were slow though and the parking across the street is convenient and cheap.”

Aug 7, 2009 by Angie from Corpus Christi,TX
Overall Rating: 9

• Helpful & friendly staff. Entertainment by pool was great idea for kids to enjoy.
• Didn't get room I wanted-view of river walk & got 1 bed had to get a roll away bed & no free parking/breakfast/lunch/dinner.Pool closed early.

“Convient for Riverwalk,clean,friendly staff.”

Aug 1, 2009 by Sean from Frisco,TX
Overall Rating: 8

• The location along the river near the restaurant area. The hotel is elegant.
• The pool was small and while elegant it was not really amazing.

“Great stay.”

Jul 26, 2009 by Kelly from Addison,TX
Overall Rating: 10

• Everything. I would love to stay there again.
• Valet parking only for $30/day.

“Beautiful, romantic, and charming describe this hotel. The bed was extremely comfortable, and I didn't want to leave. The staff was very helpful.”

Jul 21, 2009 by Crystal from San Antonio,TX
Overall Rating: 4

• Right on river walk location.
• In a room without windows.
  Small pool. No hot tub.

“Upset that when we checked in we received a full size bed vs two double beds and we felt trapped due to no window for viewing outside. The room was very small.”

Jul 7, 2009 by Lori from San Juan,TX
Overall Rating: 10

• It was in the middle of all the fun. Resturants and bars were right out side the hotel.
• Would be nice to know ahead of time that they were going to hold a 50 dollar deposit.

“The hotel was great! The staff was very friendly and tried their best to meet your needs.”

Jul 7, 2009 by Teri from Spring,TX
Overall Rating: 10

• Absolutely beautiful and excellent location.
• No free wi-fi.

“The room was very nice and the bed was very comfortable.”

Jul 6, 2009 by Brian from Arlington, Texas
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“We went for my 50th birthday. It could not have been nicer. After the reviews I've seen of less than a nine, all I can say is that there are no perfect hotels. They all have a few faults. The staff at the Mansion Del Rio is quick to respond to your every need, from the Bellmen to the Concierge to the food to the staff. Everything was absolutely spot on. The main dining room is fabulous, 3 levels inside to outside. The ambiance is total romance. If trees obstructing your view, and small rooms is all you can talk about, then stay home. This hotel and the surrounding businesses treat people like royalty. They know full well that if you're staying on the Riverwalk, then you are choosing to spend your discretionary income with them and they appreciate that. I cannot thank the staff at the Mansion Del Rio and the surrounding businesses for the way we were treated during our stay. Were going again very soon. If you want a cheap hotel with free coffee, then stay at Motel 6. If you know class when you see it and appreciate it, then stay at the Mansion Del Rio.”

Jun 22, 2009 by Kyle from Oakdale,LA
Overall Rating: 8

• Location, friendly , clean, helpful, beatiful
• The air conditioning in our room did not cool as well as I would have liked.

“My stay in this hotel was enjoyable. The elevator accessing our room was under inspection at the time of our trip and could not be used. The inconvenience of having to use the stairs or another elevator was minimal. the air conditioning in our room did not cool the room duriing the day, but we erequested a box fan and this made it much more comfortable.”

Jun 22, 2009 by Thomas from Ft Worth,TX
Overall Rating: 3

• Nothing.
• Too noisy.

“This hotel was very noisy all night, the
AC was also very noisy and blew right on you.”

Jun 22, 2009 by Kaye from Katy,TX
Overall Rating: 9

• Great location.

“Located right on the river walk it was in a wonderful location.”

Jun 19, 2009 by Carmen from Houston,TX
Overall Rating: 9

• Large, stylish rooms.
• Did not have a good dining area. You had to eat at the bar or in the lobby.

“Nice hotel concept for a Hyatt. Small lobby and limited eating available. Should think about having a nicer restaurant, because there is not much in the area. The rooms were very nice and roomy. Big screen tv was nice. The hotel staff were very friendly.”

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Amenities at La Mansion Del Rio, San Antonio

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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