Sheraton Gunter Inn San Antonio

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User Reviews for Sheraton Gunter Inn San Antonio, San Antonio

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Aug 31, 2007 by Lesa from San Angelo, TX
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[6]

• Snacks.
• Inconvenienced and frustrating.

“Accommodations were unacceptable! We were given a room with one double bed. We requested roll a way beds but were only given one, leaving one child without a place to sleep comfortably. We got 2 rooms and the guests in the other room had the exact same problem. The hot tub didn't work and we waited for our car for almost an hour upon departure.”

Aug 23, 2007 by Paul from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Historic location, kid friendly yet not rowdy, had bar/food available, parking covered and connected.
• I do like to park my own car - so I did though it was all valets.

“The price was great for location. Intent is new hotel within river walk area. This hotel was great and made for a wonderful trip so family could walk to places and never pull out cars once we were there.”

Aug 20, 2007 by Addie from Cordova, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The lobby and the restaurant.
• The bathroom was too small and needs to be updated.

“Overall the hotel was fine. The bathroom needs to be renovated. There was no refrigerator unless you paid a fee. The newer hotels now offer a refrigerator and a micro wave. This needs to be considered.”

Aug 15, 2007 by Chris from Cleburne, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Really great tall ceilings in the rooms.
• The pool was not good! No view out of room.

“Really beautiful, great history, central location but off the main river walk strip. Walking distance to anything you want to do.”

Aug 2, 2007 by Hector from Killeen, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[9]

• The hotel was conveniently located near the major tourist sites.
• The room bedding was stained, notified front desk at 3:30 pm upon check-in, by 11:30pm the maids still couldn't get it fixed so we slept on the sofa!

“It was immediately evident the hotel was dated but newly renovated hotel. Had it not been for the problem with the bedding stained with who knows what, and the fact that the front desk, housekeeping could not fix it, I would've enjoyed my stay. After several complaints to the front desk, housekeeping finally showed up around 10:30 pm with bedding that was too small for the bed, 45 minutes later we decided to sleep on the sofa. At 11:30 pm, housekeeping came to the door with more bedding which I took at the door then bundled it on the floor because I had no energy to continue the fiasco. I only slept 4 hours that night. In the morning, the best the front desk could do was offer us free breakfast. After witnessing the washing of the bedding, I wasn't about to chance eating on clean dishes! I declined and left very dissatisfied! I would like a response from hotel management (which was no where to be found) concerning room 532 on the night of july 28, 2007.”

1 of 1 people found this review helpful.

Aug 2, 2007 by Jim from Mesquite, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The lobby and amenities made our stay memorable and enjoyable. The staff was friendly and helpful.
• The room and bathroom was small and cramped with few places to put our personal items. Parking was very expensive.

“Some promised amenities, such as free bottled water and newspaper, weren't free. The location and staff were definitely positives, but the room was cramped for the price. The lobby was beautiful and the breakfast buffet was reasonably priced. Unless you can get a hotel with a room that overlooks the Riverwalk, the Gunter Inn is a nice alternative.”

1 of 1 people found this review helpful.

Jul 17, 2007 by Paul from Highlands Ranch, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Friendly staff, awesome location, brilliant architecture.
• $23 to park for one night.

“We were pleasantly surprised. After a long walk along the river walk, we all relaxed in the pool and hot tub that were open till 11. Architecture and location were awesome. Downtown SA is absolutely beautiful.”

May 8, 2007 by Kj from Ely, IA
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[4]

• Historic.
• Really a poor value for the money.

“Club floor continental breakfast did not meet expectations. Cramped space, poor food choices, one computer for all club guests to use. Really the tiniest bathroom I've ever seen in a commercial hotel. On the plus side, hotel is historic and rooms are elegantly furnished. Comfortable bed.”

Apr 3, 2007 by Becky from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great and the concierge was excellent in assisting us with restaurant suggestions and reservations.
• The cost of internet access in the business center is very high.

“The Sheraton Günter¿s location is fantastic, perfect for those who like to walk rather than have to drive to see a site. Even if you don't like walking, all the major attractions of san Antonio are only a few blocks away. The location is safe and quiet, there are restaurants and bars all along the same street so nightly dining and entertainment is a stones throw away if you want to stay of the river walk, and the concierge is more than happy to assist with suggestions, reservations and menu choices. River walk access is around the corner. The swimming pool is very small but clean and quiet, but if you are looking for a resort with a nice pool area, this is not for you, but definitely good enough for kids. Internet access was ridiculously expensive, but where isn't. Our room was clean and of a decent size but don't expect a luxurious bathroom, it was small but who spends time in the bathtub on vacation? When it comes to parking choices, ask the valet for self park. It only costs $6 a day and although it's off site, it's not even a half block away. Overall, I would definitely recommend this hotel for leisure or business. I just love the pure rooms-allergen free-well, pretty much.”

1 of 1 people found this review helpful.

Mar 20, 2007 by Shannon from Midlothian, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[8]

• The beds were extremely comfortable.
• The rooms seemed older and needed remodeling.

“This hotel is better for business travelers. The restaurant seemed unprepared for regular meal times. (No milk at breakfast, running out of food at the buffet.).”

1 of 1 people found this review helpful.

Mar 12, 2007 by Fred from Burlington, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Clean, extremely helpful, well run and centrally located for my purpose.
• Temperature controls were had to work and no smoking rooms at all.

“Great old hotel that is centrally located near business and restaurants. Recently renovated this extremely clean and friend hotel offers you the best in all aspects of friendly service levels.”

Dec 7, 2006 by Kachelle from Tampa, fl
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and staff.
• Breakfast buffet was not worth the money.

“Historic hotel with an extremely friendly and welcoming staff. The location was within easy walking distance to much of what the downtown area had to offer. ”

Sep 19, 2006 by Michele from Lampasasa, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[5] • Location:[10]

• Historic.
• Parking.

“They did Nothing to help us get a king sized bed for our wedding anniversary. They were unsympathetic to our request and said we have just made reservations through them. ”

0 of 1 people found this review helpful.

Sep 6, 2006 by Lori from Tomball, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room has a comfort feel and is big!
• The bathroom was very small & no fridge!

“There was no view from anywhere around the hotel from our room, just other buildings. Therefore, there is no need to really stay in. Most of our time stayed was basically only to sleep. Every day/ night, we were out and about. That is why I feel the price I paid was too much. Overall, the stay was nice.”

3 of 3 people found this review helpful.

Aug 10, 2006 by Linda from Bloomington, IN
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[8]

• Beautiful lobby.
• Dirty room and bath!!!!

“Our room was dirty and our bath was even worse. Mold around tub and who knows what around the commode!”

2 of 2 people found this review helpful.

Jul 18, 2006 by Lana from Cedar Park, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel Staff was friendly. The room was nicely decorated. It was convenient to the River walk and Market Square. It was also very historic.
• Nothing--it was all good.

“My husband and I decided to take a quick vacation, spur of the moment. We were pleasantly surprised with the quality of the room at the Sheraton. It was very clean, the staff was friendly, and the surrounding were beautifully decorated--they just remodeled in January 2006. Not only was it beautiful, but it was very close to the River walk and Market Square. We would definitely recommend this hotel to anyone!”

1 of 1 people found this review helpful.

Jun 20, 2006 by Stephanie from Kyle, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Great beds, good food and great bakery/coffee shop in hotel.
• No adjoining rooms, no kids TV, small rooms.

“This was a really nice hotel. However, they could not provide us with adjoining rooms. We were two families traveling with small children -so that made it more difficult. Also, they don't have any kids TV stations (Disney, Nick, etc). But the hotel was nice - I would go back, but at least I know what to expect next time.”

1 of 1 people found this review helpful.

May 17, 2006 by Paige from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very clean and comfortable. Extra pillows, good food, fast elevators and valet parking.
• The soda machine was out of order on my floor.

“The hotel staff was friendly, pleased to help you. There were hotel computers w/ Internet service. The food was very good. Everything was clean and the elevators were quick. It was a comfortable stay. Thank you.”

Apr 19, 2006 by Katherine from Rockford, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, wonderful room, friendly staff.
• The only thing was that I asked directions to the Market place which he gave me but didn't mention that it was closed on Easter Sunday.

“Beautiful hotel, friendly helpful staff, great location. We could not have had a better time!”

1 of 1 people found this review helpful.

Apr 4, 2006 by Melissa from Little Rock, AR
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendly and enthusiastic service.
• Carpet needed replacing, but they are currently renovating so that should be fixed soon.

“Very helpful staff. Rooms are huge! Convenient location.”

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Amenities at Sheraton Gunter Inn San Antonio, San Antonio

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services