Marriott San Antonio Downtown Riverwalk [San Antonio, TX]- Hotel Reviews - MyTravelGuide.com


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Marriott San Antonio Downtown Riverwalk 4-star

889 East Market Street, San Antonio, TX

This hotel is located on the famous Riverwalk and across the street from Rivercenter Mall. The Convention Center is located directly in front of this 511-room deluxe hotel in downtown San Antonio.[more]

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User Reviews for Marriott San Antonio Downtown Riverwalk, San Antonio

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 304 user ratings

Aug 5, 2009 by Linda from Humble,TX
Overall Rating: 9 Overall user rating

  • Very comfortable, clean beds.
  • Friends stayed in room next to the elevator, too much noise.

“Hotel overall, was great. It was very clean and nice. It met our expectations for a 4 star hotel.”

Aug 5, 2009 by Christi from Colleyville,TX
Overall Rating: 8 Overall user rating

“Beds were comfy, traffic was a little noisy but overall good experience.”

Apr 30, 2009 by Terry from Somerville,TX
Overall Rating: 10 Overall user rating

  • Location.

“Good location, clean and friendly staff.”

Apr 20, 2009 by Mauricio from El Paso,TX
Overall Rating: 8 Overall user rating

  • Location.
  • Charging for parking was excessive.

“Everything was great, except the part of charging $33 a night for parking. I complained at check out time but they didn't seem to care.”

Mar 24, 2009 by Linda from Azle,TX
Overall Rating: 7 Overall user rating

  • The bed was very comfortable and the staff was friendly and helpful.
  • The pool was small and did not have a very relaxing atmosphere.

“This hotel was nice, but I do not think it should be considered four star. The rooms were clean and the bed very comfortable. The staff was friendly and helpful. It is located on the Riverwalk and had easy access to river level. The room was slightly noisy and the train could be heard. The stay was very pleasant, but I think this hotel should be a 3 or 3.5 star.”

Mar 5, 2009 by Amanda from Victoria,Canada
Overall Rating: 8 Overall user rating

  • Great view of the city! Loved the recreational facilities and the table tennis.
  • Expensive extras.

“It was a small room but with all the mod cons. It had a very appealing bed, made up with good quality linens. The bathroom too, though small had been attractively decorated. The shampoo and soaps smelled better then normal.”

Feb 18, 2009 by Keysha from Austin,TX
Overall Rating: 8 Overall user rating

  • The
    bed was wonderful I brought one, and I will return with my kids this summer
  • My restroom smelled very bad.

“I loved every thing about it, I will be returning this spring with my kids.”

Jan 6, 2009 by Terrie from Ridgeway,Canada
Overall Rating: 9 Overall user rating

  • Well appointed room, comfortable bed, clean hotel, quiet, friendly helpful staff, good location, excellent food.
  • Poor view from room was the only disappointment.

“I highly recommend this hotel. The location is great, the staff were professional, friendly and helpful. Our stay at The Marriot Riverwalk helped make our 6 day vacation in San Antonio extremely enjoyable.”

Oct 28, 2008 by Paul
Overall Rating: 10 Overall user rating

  • Home away from home.
  • Nothing.

“I would love to stay at this hotel each time I visit San Antonio.”

Aug 13, 2008 by Brian from Eureka, MO
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Location to Riverwalk.
  • Facilities being remodeled so rather noisy & few common facilities.

“This is going to be a nice upgraded hotel, once the renovations are completed.”

Aug 6, 2008 by Joanna from Howe, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Location, beautiful view from our room.
  • Bathroom fixture for shower/tub did not work very well.

“Upon entering the hotel, we were promptly checked in by a friendly. Our room was clean and the hotel is ideally located within walking distance to area attractions. We felt comfortable in our rooms and the kids enjoyed the ping pong table/area. Nice lounge, pool, and fitness areas!”

Aug 5, 2008 by Janet from Houston, TX
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[2] • Location:[9]

  • The location only.
  • Most everything.

“Its old, not classy certainly not the 4 star. We got stuck in the elevator, it wouldn't open. Staff was not nice or helpful. $20 extra we had to pay per day for parking was a joke.”

Aug 1, 2008 by Krennpowersports@Aol from Burleson, TX
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Staff was superb!
  • Parking if you have a large vehicle not good.

“Good: Staff was great! In room safe was awesome. Pool 1/2 inside 1/2 outside kind a cool direct access to Riverwalk! Bad: Elevators are ridiculous! Parking was difficult if you have a large pick-up. Breakfast? Lobby was not like a regular lobby about the size of our room. Although there are a lot of negatives, It was actually a nice place to stay. We have stayed at nearly every hotel in Downtown S.A. I would stay here again.”

Jul 31, 2008 by Bridgett from Arlington, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • I like the fact that it was located on the River Walk. We visited the River Walk more than we have the past six years we have gone to San Antonio.
  • I did not like the fact that we had to pay for parking and the internet was not complimentary. We have stayed at 3 star hotels that offered these.

“I enjoyed the location of the hotel. I was very disappointed in the fact that we had to pay for internet service and parking. I think we will stick with 3 star hotels that were similar but offered shuttle service, free parking and free wireless internet which was the case last year.”

Jul 31, 2008 by Sonjia from Shreveport, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The way they treat their guests with kids.
  • The parking fees.

“This was one of the best hotels that I have stayed in, their service, cleanliness, and commitment to their guest happiness was unreal.”

Jul 30, 2008 by Bobby from Dallas, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great access to Riverwalk.
  • Pool area is bland. Concrete Jungle not romantic.

“Great access to all entertainment. Rooms are spacious and open.”

Jul 30, 2008 by Russ from Plano, TX
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Room was very nice.
  • Parking was terrible.

“Stay was fine. Room was nice. I would stay there again but the constructive criticism intent here is only to highlight the fact that I think the parking garage was a disaster poor signage, extremely tight spaces, people parked in places that they should not have been making it difficult to maneuver (risky to both their and my automobile). If this was a free lot I might have expected but at $25 per day. I was disappointed !”

Jul 24, 2008 by Michelle from Yardley, PA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Perfectly suited on the River Walk for a romantic weekend.
  • Very difficult to adjust water temperature in shower. Noisy!

“Nice, clean, comfortable rooms conveniently located on the beautiful San Antonio River walk. Staff was friendly and helpful. Our room was quite noisy--could have been better insulated against the outside construction and hall noise. Other than that, it provided a base for a perfect romantic weekend.”

Jul 23, 2008 by Christine from Irving, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Loved our room. Posh and great view on balcony side (which they upgraded us to). Staff most was helpful and friendly.
  • Liked to have had VIP. Happy hour type treatment and something at top of hotel (bar/restaurant). Pool area and pool view of city was just okay.

“Location was perfect for tourist - by the Riverwalk, the Mall, Convention Center, Hemisphere Park, eateries and Alamo. All in walking distance. Our room was lovely, updated and bed most comfortable. Very clean and fresh smell to it. Balconies only on one side of hotel and you may need to upgrade for that. We were offered a free upgrade to a balcony room. Staff was friendly and most helpful.”

Jul 23, 2008 by Levi from Midwest City, OK
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[10]

  • Liked the decor of the room. Good exercise room.
  • Parking is 21 to 27 dollars per night, that is not family friendly.

“We loved the hotel. Our room had a balcony overlooking the Riverwalk and it was great. The bed was comfortable and the room was well furnished. One negative, parking. The hotel charges $21 per night when right next to their parking garage the city operates one that costs $8.”

Amenities at Marriott San Antonio Downtown Riverwalk, San Antonio

  • 24 Hour Room Service
  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • Childrens activities
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Secretarial Service
  • Shower
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Valet Parking
  • Video Checkout
  • Wake-up Service

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