Marriott San Antonio Downtown Riverwalk

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User Reviews for Marriott San Antonio Downtown Riverwalk, San Antonio

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Apr 29, 2008 by Vanessa from Edna, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable, especially the comforters and the view was nice too.
• There's not really anything that I didn't like.

“My stay was pleasant and I would definitely come back. The hotel room was very clean as well as the other parts of the hotel. The beds were quit pleasant and very comfortable, which is probably the more important things I expect when staying at a hotel.”

Apr 29, 2008 by Melanie from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, great location, pool was great for children.
• Rooms were a little on the small side, parking expensive.

“This hotel was filled with a pleasant and helpful staff. Nice rooms with a balcony view of the River walk. Hotel was conveniently located, once we parked our car, we didn't need it until we were ready to go home.”

Apr 22, 2008 by Tina from Victoria, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.

“The attendants were very nice though.”

Apr 22, 2008 by Judith from Round Rock, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was amazingly kind, amenities were great - good work out facility.
• Rooms were a little small but well furnished and arranged.

“The Marriot Riverwalk in Santa Antonio is a great place to stay. The rooms are a little small but ample. The beds are comfortable. The gym is great compared to other hotels. The pool is indoor/outdoor, heated and clean. All the staff was kind and accommodating. They made us feel welcome even with out young children and occasionally crying infant.”

Apr 19, 2008 by Nancy from Kansas City, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Charged for internet.

“Great location on the quieter end of the River Walk, but very convenient to all attractions.”

Apr 19, 2008 by Judy from Edmond, OK
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was very helpful and well informed. The hotel was clean and beautiful.
• The street noise was horrible! It was very difficult to sleep due to the noise. That is why I rated the room comfort low.

“The street noise is horrible -- it was very hard to sleep with the noise level. Even with ear plugs the street noise was extremely bad. Everything else at this hotel was wonderful -- the staff, the room size, the cleanliness, the pool area, the location, etc. It was a fabulous stay. If we could have slept at night, that would have made for a perfect trip!”

Apr 1, 2008 by Katherine from Houston, TX
Overall Rating: 4
Cleanliness:[10] • Staff:[9] • Location:[10]

• The linens were very nice and what I would expect in a luxury hotel.
• There was a lot of street noise that could be heard in the room. Also, at 11 p.m. the maid staff was on Walkie Talkies in the hallway -- Very Loud!

“Although the hotel is beautiful I would think twice before staying here if I actually planned to sleep. The noise level from both outside on the street and inside from the staff were unacceptable.”

Mar 29, 2008 by Tara from Abilene, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• I liked the hotel all over. Great rooms, great staff, great location.
• Gratuity on room service and breakfast is too high.

“Great hotel. I travel frequently and this hotel made my stay in San Antonio much more pleasant. Beds are great, rooms are great, staff is great, and location is great.”

Mar 26, 2008 by Warren from Farmers Branch, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Having to pay for parking.

“Great location. Large rooms.”

Mar 25, 2008 by Oscar from Edinburg, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, friendly, and convenient.
• Parking was bad.

“Excellent room. Hotel was very clean and employees were very friendly and attentive. Parking garage was full and we had to park valet but we weren't charged. We had to wait 45 minutes for our vehicle to be pulled up. Other than that I'd definitely recommend this hotel and would stay here in the future.”

Mar 25, 2008 by Ann from Katy, TX
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[7]

• The staff was exceptional.
• Much too noisy and they never cleaned our room.

“There was construction going on at the hotel next door which went on all night long and was extremely noisy. They didn't do anything to compensate for this or try to make it more enjoyable. The pool was too small and went from just over 2 feet to just under 4 feet, wasn't very enjoyable. The staff in general was great however our room never got cleaned.”

Mar 23, 2008 by Yolanda from Sugar Land, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• On the Riverwalk.
• Heard the train.

“The hotel is reasonable. It is at the end of the Riverwalk by the Rivermall. There was a train that ran throughout the night. Overall, it is a decent hotel. Not a 4-star, but a good 2.5 - 3 star hotel.”

Mar 20, 2008 by Brigitte from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The king size bed with the feather pillows was extremely comfortable.
• No free Wi-Fi, $4.50 for a bottle of water is extreme.

“My husband and I really enjoyed the great central location of this hotel. The bed was so comfy; nice soft, crisp sheets and fluffy down pillows and comforter. My only complaints are that the hotel charges for internet use and there was no mini bar in the room. The staff was very friendly and helpful with suggestion to area attractions. Overall a pleasant experience, but not what I would rate a four star hotel. More like an upscale three star.”

Mar 20, 2008 by June from Aransas Pass, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location for everything downtown.
• A little noise at night as they were re-doing the road outside. However did not interrupt our stay.

“Hotel was in a great location for the river walk attractions & downtown shopping. Room was nice with large TV, king-size bed, very clean. Would for sure stay there again.”

Mar 19, 2008 by Laura from League City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location to Riverwalk.
• Road construction made it difficult to get to.

“Great location, room was nice and clean, staff was friendly.”

Mar 19, 2008 by Tony from Austin, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The city views were beautiful!
• Construction! 24/7 I was shocked that it went on for so long.

“The views were nice and it was somewhat family friendly, but the construction went on and on. I couldn't believe it but when I brought it to their attention they made sure to accommodate by moving me into another room.”

Feb 28, 2008 by Renee from Lancaster, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The most accommodating staff I have ever encountered. Great location.
• Nothing, liked everything.

“The hotel was outstanding. The staff were friendly and most helpful. The location was perfect. Rooms were clean. I would stay there again if I were in the area and highly recommend this Marriott.”

Feb 24, 2008 by Kelly from Laporte, TX
Overall Rating: 1
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• No hot water.

“No hot water. Two things I want out of a hotel, a place to sleep and a place to bath. They had a 50% failure ratio.”

Feb 20, 2008 by Emily from Pearland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location! Clean, professional, and relaxing!
• The bar is expensive but then again, pay for convenience.

“The Marriott Riverwalk surpassed my expectations on any hotel. The rooms were immaculate and tended to every day in a timely manner, and the staff provided kind and helpful services.”

Jan 7, 2008 by Steve from Mansfield, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It is in a GREAT location for shopping, the River Walk, the park, the highways, everything.
• The hotel does not offer free wireless internet service, very unusual in this day and age.

“Very nice hotel in a great location. Rooms are not large, but very comfortable. With all the hotels I stay at, I still can't figure out why they don't have free wireless internet can't be the few bucks they make off internet service.”

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Amenities at Marriott San Antonio Downtown Riverwalk, San Antonio

24 Hour Room Service AM/FM Alarm Clock Air Conditioned Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Childrens activities City Center Coffee Maker in Room Concierge Desk Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service