Hilton San Antonio Airport

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User Reviews for Hilton San Antonio Airport, San Antonio

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Nov 8, 2009 by Matt from Bedford
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[10]

• Location.
• It was all negative.

“Where can I start when it comes to reviewing this hotel. First, the unannounced $75.00 pet deposit. If I knew this, then I would have ran from this dump. Second, what hotel charges for HS internet. Apparently this one does. Had to complain to front desk about that one. Manager also told me that the fee was for extra cleaning and deodorizing after the animal left. This place was an absolute joke, and I do recommend that anyone with a pet, to avoid this hotel all together. The staff was unprofessional. I guess that have to gouge guests in order to pay for Paris Hilton's job.”

Oct 8, 2009 by Priscilla from Corpus Christi,TX
Overall Rating: 7

• The staff was very friendly and helpful.
• Great deal on room with Priceline, but $15.00 for parking my own vehicle!

“This Hilton is not what I expected at all. I have stayed at Hilton's before, and this one was not nearly as nice at all. It was muggy and hot inside the hotel hallways, and rooms, and it smelled moldy and muggy too! Charging $15.00 to park my own vehicle, is outrageous. Would have much rather stayed at the doubletree next door or another hotel that still does not charge for parking your own vehicle. Valet parking was more than that. Probably wont stay at another Hilton again!”

Sep 11, 2009 by Kimberli from Augusta,KS
Overall Rating: 10

• I liked the very comfy bed.
• I'm handicapped and the bath room was very small.

“I was pleasantly surprised at how nice the hotel was. I had read some reviews that made me a little uneasy about going but all was well once I arrived.”

Sep 1, 2009 by Randy from Kingsville,TX
Overall Rating: 10

• Nice sports bar and grill.

“Greta Hotel overall.”

Aug 19, 2009 by Kate from Cedar Park,TX
Overall Rating: 9

• Very clean rooms and a
  great staff.
• Had to pay $10/night for parking and another $10/night for WiFi.

“Nice hotel, expect to pay for parking and WiFi if you stay here and was
very convenient to all parts of San Antonio. Overall a
great staff.”

Aug 18, 2009 by Jorge from Pharr,TX
Overall Rating: 4

• I was inexpensive.
• I had to pay for parking.

“It was not what I expected out of a Hilton Hotel.”

Aug 16, 2009 by Margarita from Mission,TX
Overall Rating: 10

• Great location and very comfortable rooms.

“My stay was great. I highly recommend using priceline to book hotel rooms. My experience at the Hilton airport in San Antonio was excellent.”

Aug 4, 2009 by Tara from Friendswood,TX
Overall Rating: 8

• Good bedding, inviting atmosphere.
• Couldn't reserve non-smoking room, parking arrrangement.

“Upon arriving there was no place to park and check in. After parking in the garage, I was informed that it would be a $10 per day charge to my stay. I was not pleased that I could not get a non-smoking room, but the hotel staff was willing to use a cleaner. However, that does not keep surrounding rooms' smoke to seep into another room.”

Jul 28, 2009 by Juan from Edinburg,TX
Overall Rating: 1

• Absolutely nothing!
• I didn't like the service that was shown during check in, and the rooms were extremely small!

“I would never stay at this hotel again in my lifetime. The service was the worst that I've gotten from a 3 star or higher hotel. It was definitely not worth my money and time. It was also the smallest hotel room that I've stayed in as long that I can remember and with a full size single bed, come on! I thought no hotels had that size of a bed in a room anymore. Overall, if you can, avoid by all means staying at this hotel!”

Jul 20, 2009 by Matthew from Mckinney,TX
Overall Rating: 1

• Charged for parking and Internet. No microwave or refrigerator. A/C didn't work.

“With a recognizable hotel chain like Hilton you would expect a few things. A microwave, a refrigerator and a working A/C. This hotel room had none of these. I made three complaints in four days. They charge for parking and Internet access. Try to stay at the Hyatt Place. It's less than a mile away. Free parking, free Internet access, free continental breakfast, and a larger room, same price. Much better value.”

Jul 17, 2009 by Larry from Jones,OK
Overall Rating: 10

• Room was clean and nice.

“Good quality older hotel.”

Jul 13, 2009 by Jesse from El Paso,TX
Overall Rating: 8

• Clean
• Seemed more for the business traveler.

“Overall a pleasant experience.”

Jul 12, 2009 by Michele from Galveston,TX
Overall Rating: 6

• The room was clean.
• The lobby was hot and have to pay for parking.

“The hotel is OK if you are flying in but if you drove in the hotel is not for you. I had to spend $20 to park there for the two nights and the
AC unit did not keep the room cool.”

Jul 6, 2009 by Mayradela from Edingburg,TX
Overall Rating: 10

• Nice beds, and nice window view.
• TV
  was too slow.

“Very nice, fun to stay in.”

Jun 24, 2009 by Esmeralda Cervantes from Houston,TX
Overall Rating: 1

• The valet was very nice and wanted to buy us breakfast, we did not accept his kindness. They should make him manager.
• Rude front desk people, loud party music from cars below our room.

“First of all the front desk people are rude and unfriendly. Loud music at night below our room. No one did anything about the noise. Made us feel bad. We asked to speak to manager they said none is around for that. Valet manager was very nice they should make him manager. Very kind, wanted to buy us breakfast for our experience. Very nice we could not accept.”

Jun 12, 2009 by Georgia from Red Oak,TX
Overall Rating: 1

“This was the worst experience I have had with a hotel. We will not be using Priceline again.”

Jun 7, 2009 by Curtis from Mission,TX
Overall Rating: 9

• Very comfortable.
• Extra charge for wireless internet.

“This hotel was conveniently located for our visit with many eating facilities nearby. It was upscale, clean & comfortable.”

May 24, 2009 by Bobby from Kingsville,TX
Overall Rating: 5

• It was fairly clean.
• The expensive parking, no free parking.

“Until 11:00 pm kids were running down the halls and constantly using the elevators, had to go to 3 different floors to find an ice maker that worked (the lady on the phone asked me to call her when I find one so she would know). Had to pay for parking but the gate was not working and I drove in and out without the gate rising or closing, when people above are finishing taking a bath and release the water it sounded as if the water was coming down the walls and into the room. It was loud enough to wake-up me and my wife.”

Mar 28, 2009 by Kathy from Corpus Christi,TX
Overall Rating: 7

• Near the airport and very clean.

“Our room was very comfortable and I would stay there again.”

Mar 24, 2009 by Paul from Arlington,TX
Overall Rating: 10

• Service, cleanliness and staff.

“The staff was great from the Valet Staff to the housekeeping staff! If I'm ever in San Antonio again. I'll be staying there! I got my best tips on where to go and what to visit from a hotel security guard at 0100 on the day I checked in! The staff was so good that I chronically over tipped if there is such a thing! Best of all, my son had a blast!”

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Amenities at Hilton San Antonio Airport, San Antonio

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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