Omni San Antonio Hotel [San Antonio, TX]- Hotel Reviews - MyTravelGuide.com


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Omni San Antonio Hotel 4-star

9821 Colonnade Blvd, San Antonio, TX

Luxury hotel that offers scenic views of the Texas Hill Country and the downtown San Antonio skyline.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Bar/Lounge
  • Average User Rating: 9.0 [rate it]
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User Reviews for Omni San Antonio Hotel, San Antonio

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 1069 user ratings

Jan 14, 2010 by Jason from Angleton,TX
Overall Rating: 9 Overall user rating

  • Comfortable bed!
  • The room we were in had a faulty light switch, and no flat panel TV's.

“Enjoyed our brief stay at the Omni. Very professional staff answered all my questions. Our room had a few minor problems (bad light switch) and there was no fridge. Since we were only staying one night I didn't feel the need to switch rooms, but for the price we paid through priceline.com the Omni met my 4 star expectations.”

Nov 30, 2009 by Tammy from League City,TX
Overall Rating: 8 Overall user rating

  • Bed was comfortable.
  • Room and furniture was dated.

“Staff was very nice and accomodating. Gym, spa and pool area really nice.”

Oct 27, 2009 by Mike from The Woodlands,TX
Overall Rating: 9 Overall user rating

  • It was really nice and the staff were real courteous.
  • No free breakfast in the morning.

“I thought overall that the hotel was really nice. Although, I do think that such a nice hotel should have complimentary breakfast.”

Oct 1, 2009 by Patricia from Victoria,TX
Overall Rating: 10 Overall user rating

  • Great beds.
  • Confusing entery.

“Great Hotel. Exactly what you would expect from the Omni,high quality.”

Sep 3, 2009 by Phil from Dallas,TX
Overall Rating: 7 Overall user rating

  • staff
    was exceptionally friendly.
  • Bathrooms needs better remodeling.

“Front desk staff was wonderful and room was decent.”

Aug 29, 2009 by Brenda Long from Hewitt,TX
Overall Rating: 1 Overall user rating

  • Basic quality too over rated for the price
  • Did not provide confirmation request

“I inquired of two queen beds and a microwave with the actual hotel rep - upon arrival they offered me a king bed without the microwave included and I had to request to speak with the manager to almost be provided with, what I previously requested.”

Apr 21, 2009 by Jason from Austin,TX
Overall Rating: 10 Overall user rating

  • The bed.

“The hotel was excellent.”

Mar 23, 2009 by Shawn from Kingwood,TX
Overall Rating: 8 Overall user rating

  • I loved the wait staff in the restaurant. They were very helpful and accommodating.

“ The rooms were nice enough--no DVD player. I was on business but my wife and daughter were traveling with me for their Spring Break. The bathroom was extremely small. Nice shuttle service and drivers. ”

Feb 17, 2009 by Tina from Katy,TX
Overall Rating: 9 Overall user rating

  • Nice facility, nice staff.
  • Chlorine in indoor pool area burned eyes, could not get king size bed. would have liked continental breakfast.

“Rooms were nice, hotel was nice and clean, staff was friendly. Pool are indoors was nice, but chlorine burned eyes.”

Feb 3, 2009 by Abisai from Laredo,TX
Overall Rating: 10 Overall user rating

  • I liked everything! It is an excellent hotel.

“It is a very good hotel, very clean, excellent beds, excellent facilities in general, I fully recommend it.”

Sep 9, 2008 by April from Laredo, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and comfortable.
  • Nothing the stay was great.

“This was a great hotel. Very nice overall.”

Aug 22, 2008 by Gina from Arlington, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The indoor pool.
  • The room temperature of the indoor pool area was a bit cool the first day.

“This was our third stay at the Omni in San Antonio. The convenient location, friendly staff and indoor pool always keep us coming back.”

Aug 22, 2008 by David from Dallas, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[6]

  • The staff was the most friendly and helpful of any hotel I've stayed at.
  • The location was not ideal.

“The staff made this hotel one of my favorites. Every where you turn you get a friendly person. The bed was also very comfortable and the room was nice and clean.”

Aug 21, 2008 by Imelda from Mcallen, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff went above and beyond being helpful.

“Excellent hotel located close to some major locations.”

Aug 20, 2008 by Lara from Baytown, TX
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[8]

  • Staff was extremely nice.
  • Hotel did not attempt to accommodate room requests.

“Hotel is nice but not a 4 star rating. Rooms are older and had a musty smell. Lobby and group accommodations were nice, but not 4 star. Updates are necessary.”

Aug 16, 2008 by Donald from Lumberton, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Reasonably priced, good food, good pool and spa area, also security for the parking lot was noticed.
  • Can not say anything negative about it.

“I would recommend this hotel to others.”

Aug 12, 2008 by Monique from Austin, TX
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Very good gym and decor.
  • The kids that were playing in the gym.

“My room had a king size bed and I had two children. I needed to pay more upon arrival to get two double beds. It was clean but the AC had a dripping noise that lasted all night. It would not stop unless the AC was running.”

Aug 10, 2008 by Tracy from Christoval, TX
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Hotel was very nice, had an indoor pool, something for my kids to do when it was raining.
  • No continental breakfast.

“The hotel was very nice, very much a four star. Although the outside pool was dirty, it had a very nice inside pool, which was just perfect for my family when it was raining outside. Staff very friendly, very helpful. But you do get charged for bottled water in your room, charged for use of robes, charged for extras in the fridge. Overall we had a very nice stay, would definitely stay there again.”

Aug 9, 2008 by Lynn from Richmond, TX
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Great size room with comfortable bed & appeared clean.
  • Although carpet looked clean, my son's white socks turned black after awhile.

“Would definitely go back again. Experience was awesome. Hotel just needs to make sure they are vacuuming & cleaning the carpet in the rooms on a regular if not daily basis. Although the carpet appeared clean, my son's white socks turned dirty after awhile.”

Aug 9, 2008 by Ignacio from Freer, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Everything.
  • None.

“I have stayed here before, always satisfied. The staff is friendly and make you feel welcomed.”

Amenities at Omni San Antonio Hotel, San Antonio

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
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