Residence Inn San Antonio Northwest

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User Reviews for Residence Inn San Antonio Northwest, San Antonio

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Aug 17, 2009 by Alisha from Mckinney,TX
Overall Rating: 8

• Liked having a kitchen in the room.
• No elevators and we only had 1 bed and a pullout that was awfully uncomfortable!

“It was OK. For the price, it was nice, but lacked something. Not sure I would want to stay there again with my family. But the staff was very helpful and again, we loved having a kitchen in-room.”

Jul 8, 2009 by Racquel from Joplin,MO
Overall Rating: 10

• The spaciousness of the room.
• The light was hanging out of the wall in the pool

“We loved our stay at the Residence Inn in San Antonio. I have already recommended priceline to my family and friends. We use priceline quite a bit.”

Jun 14, 2009 by Travis from Houston,TX
Overall Rating: 8

• The full kitchen and ample space made traveling with my daughter much more enjoyable.
• The lack of towels, toilet paper, and the roaches we saw.

“The hotel was fine, about what we expected once we learned that we were in a Residence Inn. For the situation we were in it was a fine economical place for us to stay. The free breakfast was a very nice surprise.”

Jun 11, 2009 by Stan from San Antonio,TX
Overall Rating: 10

• Space.

“King size bed, clean kitchen, small table desk, fire place for the winters, couch, and TV. What more do you need?”

Jun 10, 2009 by Ellen from Houston,TX
Overall Rating: 9

• The staff is
  very friendly and the breakfast buffet are awesome.
• The pool is a kind of small.

“It is a very nice stay with this hotel. The room is clean and well equipped. All my family member enjoy the breakfast buffet, and they would like to come back . I would definitely recommend this hotel to my friends.”

Jun 5, 2009 by Mike from Bryan,TX
Overall Rating: 10

• Great location, clean and large rooms. Excellent breakfast and fresh baked cookies when we arrived.

“Excellent location and the staff was very friendly. Large rooms and we were very pleased. The breakfast was very nice.”

May 14, 2009 by Cindy from Cypress,TX
Overall Rating: 10

• Free breakfast, big rooms, kitchen.
• Newness of rooms.

“Great, comfortable stay for the price.”

Mar 25, 2009 by Al from Corpus Christi,TX
Overall Rating: 2

• Was very unsatisfied. We forgot a few items in the room and they could not be found by staff.

“We had two rooms. We unfortunately left behind a blender and some swim trunks. We called immediately after our checkout and were told that these items could not be found. We told them exactly where we left these items and they were not there. They were going to contact the housekeeping manager and it's been 4 days and we have not heard back.”

Mar 24, 2009 by Leonor from Mission,TX
Overall Rating: 9

• The location was close to restaurants & shops. It's wonderful for long term. You feel at home.

“Clean. Employees were friendly. Will go back.”

Aug 2, 2008 by Amanda S. from Robinson, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[8]

• The layout of the room was great for a family.
• Carpet was foot-blackening dirty. Front desk gave someone else a key to our room in the middle of the night.

“We left a day early, after the desk tried to give a room we were occupying to someone else, who showed up with a working key and opened the door while we were in it. I know that mistakes can happen, but the uncaring attitude of the desk employee when I called that night made us feel unsafe in the hotel. Location is nice, and having the kitchen was great, but the room needed a good cleaning.”

Jul 22, 2008 by Miguel from Eagle Pass, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was equipped with everything I needed, just like in any house.
• Very limited parking space and room was a "tad bit" small, although good size overall.

“This hotel was neat and clean. Loved the bed and felt very private and comfortable. Good resting place. And pretty much anything you need, you will find here.”

Jul 7, 2008 by Lupe from Austin, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Customer service was lust.
• A little too noisy.

“I enjoyed the accommodations, the bed was heavenly, the staff was very warm and friendly. There were a bit too many youngsters that were a bit too rowdy, but I happen to love children, so I would not complain, though someone else might. I appreciated the breakfast bar.”

Jul 7, 2008 by Dora from Eagle Pass, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very family oriented.
• NA.

“The hotel was beyond what I expected. I liked that it was family oriented and the room was excellent we all liked it. The breakfast was excellent as well great location too.”

Jul 7, 2008 by Dianne
Overall Rating: 10

• The location was great.

“I loved that it was between Downtown and Sea World and easy to get to both. The hotel staff was friendly and quick to help with directions too. The room was clean and had plenty of room for my family. Room service and grocery pick up were great and free.”

Jul 2, 2008 by Sylvia from Brownsville, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[10]

• Conveniently located and the bed was very comfortable!
• The continental breakfast was crowded and they ran out of food right away.

“Enjoyed the stay. The people were friendly and the cost was great!”

Jun 30, 2008 by John from Victoria, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• I loved the full kitchen. The bed was comfortable, the staff was friendly.
• Breakfast was terrible. Eggs were cold, OJ and milk were hot. No syrup for pancakes and waffles.

“The hotel was great. The full kitchen was very useful. The bed was comfortable and there was plenty of recreational things for kids to do. The breakfast however, was terrible. The eggs and pancakes were cold, and the OJ and milk were hot. There was no syrup for the pancakes or waffles. When we asked the kitchen lady for syrup, she simply said "no hay!" and shut the window. My teenage cousin left her mp3 player on the TV stand, when we returned from Sea World, the room had been cleaned and the mp3 player was missing. We reported this to the general manager and he said he would take care of it. We're still waiting to hear something.”

Jun 27, 2008 by Desiree from St. Johns, NF CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Room was great; breakfast was excellent, open concept suite. All round a great stay.
• The only thing I didn't like was that the glasses in the kitchenette were not cleaned properly.

“Great staff, location, great size suite, modern decor. The continental breakfast buffet was very good with a large selection of foods.”

Jun 5, 2008 by Ann from Skiatook, OK
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Continental breakfast, very friendly staff.
• Too small dining area for breakfast, breakfast the same every day.

“The staff was extremely friendly and helpful and the rooms are very spacious (except for the bathroom). Free delivery of meals from the Alamo Grill next door was nice; the food was good and arrived hot. On the downside, the breakfast was basically the same every morning, more variety would be nice. One of the phones in our room didn't work and the bathroom was very small. All in all a very nice stay.”

Jun 3, 2008 by Gina from Lakehills, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room was clean and comfortable. Great location. Loved the kitchen.
• Individual units made me feel concerned about security.

“We had a wonderful stay. Hotel was unique in construction resembling individual apartments. Very attractive rooms.”

Jun 3, 2008 by Joe from Mission, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• I like to cook nice kitchen, clean room, nice beds, good location. Would like to stay there again.
• Could not change king bed to double beds had to sleep with my brother 3 nights.

“I like this hotel had never stayed there before. I really enjoyed staying there.”

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Amenities at Residence Inn San Antonio Northwest, San Antonio

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Cribs Available Drugstore Exercise Gym Express Checkout Fire Place Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies

Iron Maid Service Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Refrigerator Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service

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