Hyatt Regency Hill Country [San Antonio, TX]- Hotel Reviews - MyTravelGuide.com


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Hyatt Regency Hill Country 4-star

9800 Hyatt Resort Drive, San Antonio, TX

Hyatt Regency Hill Country...an ideal place for business and pleasure that offers all the charm of the American Southwest.[more]

  • Amenity Highlights — Golf, Fitness Center or Spa, Tennis, Babysitting/Child Services, Bar/Lounge
  • Average User Rating: 9.5 [rate it]
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User Reviews for Hyatt Regency Hill Country, San Antonio

Average User Rating: 9.5
Overall user rating
Cleanliness:[9.5] • Staff:[9.5] • Location:[9.0]
Based on 370 user ratings

Sep 3, 2009 by Becky from Houston,TX
Overall Rating: 10 Overall user rating

  • The staff was fabulous and I truly felt like I was in the hill country.
  • Nothing.

“This hotel had great activities for children. The location was perfect and less than 3minutes from Sea world.”

Jun 27, 2009 by Sarah from College Station,TX
Overall Rating: 10 Overall user rating

  • A wonderful hideaway in the hills of San Antonio. Truly a Texas gem.

“I loved my stay here. The staff was excellent, room service was friendly and fast. I truly felt pampered here!”

Jun 27, 2009 by mandoman from mcallen
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Excellent location.
  • None.

“Great hotel to get away from the city noise.”

Jun 24, 2009 by Melissa from Corpus Christi,TX
Overall Rating: 9 Overall user rating

  • Super friendly and helpful staff.
  • We were charged an additional $15 for a resort fee.

“Lots of things to do if you have time. Spa, tennis, golf, swim, bikes, movies, etc, but very crowded. The place is huge
and has so many guests. We have one young child and the resort seemed better for families with more children or at least a little bit older children.”

Mar 30, 2009 by Colleen from Nolanville,TX
Overall Rating: 9 Overall user rating

  • It was very spacious and attractive.
  • Our room was very far from an available exit to our vehicle.

“I really liked the hotel and the surrounding grounds. We stayed in a beautiful room with plenty of space for our twin babies' beds. We were unsure of the reason with being billed a $15.00 resort fee at checkout, but it was still good.”

Mar 4, 2009 by Mark from Terre Haute,IN
Overall Rating: 10 Overall user rating

  • Secure location with easy access to local amusement parks.
  • Hot tub was not very hot.

“Beautiful resort with a touch of the rustic texas charm. Fabulous pools and innertube stream for the entire family. 27 hole golf course on site.”

Mar 4, 2009 by Bryan from The Woodlands,TX
Overall Rating: 10 Overall user rating

  • Outdoor pools and lazy river are great as well as free smores by the fire.

“Great hotel and great value in the off-season.”

Jan 20, 2009 by Thomas from Austin,TX
Overall Rating: 10 Overall user rating

  • The staff was amazing - friendly helpful professional - every need taken care of immediately.

“Welcoming site - warm and inviting. Excellent staff.”

Jan 20, 2009 by Jen from Mineral Wells,TX
Overall Rating: 10 Overall user rating

  • The service was wonderful, and the resort was spectacular.
  • The family hot tub and adult hotub need to be more defined so my children aren't exposed to innapropriate happinings by a couple in the family hottub.

“Very, very nice. I hope to go back next month, and also in April. The staff was exceptional, and food and drinks were great. This is a beautiful resort. One other thing, they do charge a resort fee of $15.00 per night that I did not expect. Also, the restaurants are very expensive, but good.”

Jan 6, 2009 by Sam from Waco,TX
Overall Rating: 10 Overall user rating

  • Beautiful location, great atmosphere, family friendly, romantic setting, lovely activities.
  • A
    little too much money for some of the amenities.

“You won't be disappointed, and you'll be back.”

Jan 5, 2009 by Marina from Spring,TX
Overall Rating: 10 Overall user rating

  • Very courteous and attentive staff.
  • My companion was charged a $15 fee resort fee.

“I was expecting to see a shuttle to the park since it is so conveniently located near Sea World. Rooms need a little more update (TV). Very courteous staff.”

Dec 30, 2008 by David & Lori from Garland,TX
Overall Rating: 9 Overall user rating

  • The full service and friendly/courteous staff.
  • Room didn't have a fridge but that's cool. They had an ice machine and we had a cooler.

“We got in late so we really didn't get to check out everythimg there but what we could see was great. Had to leave the next morning to get to next destination so didn't get to take advantage of the place as we would have liked. But will definately go back with more time to spend.”

Dec 16, 2008 by Pete from Dallas,TX
Overall Rating: 8 Overall user rating

  • The exercise facilities, size of the room
    bar.
  • The toilet did not flush
    to far from downtown and most of SA attractions.

“This ia beautiful hotel and has the best exercise facilities I have ever seen at a hotel. It is perfect with the exception of not being close to the downtown area of Sana Antonio. I believ this facility must be geared toward the Fiesta Texas and Seaworld attractions. If you have the time to travel it is a beautiful setting for a hotel so close to a major downtown rea.”

Aug 19, 2008 by Sabrina from Spring, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • This hotel is great for the whole family.
  • The hotel is very expensive and then we had unexpected fees at checkout.

“Overall I was very impressed with the experience we had at the Hyatt Resort. It may be a little more expensive than some other places but they also offer a lot more than most places. My daughter loved the pool and smores each night. My only complaint would be that the resort hits you with a daily resort fee when you go to checkout that is not covered in your initial purchase.”

Aug 19, 2008 by Stephanie from Cedar Park, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The grounds were beautiful. I especially enjoyed the spa. I will definitely spend more time there next time.
  • I did not like that we did find out about any of the events going on until the day we left. I wish they would have informed us of them.

“I enjoyed the hotel very much. I would stay an extra day to experience all the activities. Also, I think the brunch should stay open till at least noon. It closes at 11:30 and we got there five minutes late. There were other people who also wanted to have the buffet, who weren't able.”

Aug 18, 2008 by Jolene from Paris, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Attractive location, great lazy river, the golf course. Plenty to do!

“This resort is outstanding! Very family friendly. Plenty to do here, float the lazy river, swim, complimentary bikes to ride, golf, various activities for the whole family. Just all around great.”

Jul 31, 2008 by Brenda from Martindale, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Separate adult swimming pool was great and pool/hot tub was great at night.
  • River pool not blue nor clear, internet access charge, family pool had sewer smell by outdoor cafe. Disappointed there was no henna tattoo available.

“It is a very nice place. Very family oriented. Lazy river is very relaxing when not crowded. Really need more lights in the river at night. I preferred the adult pool and hot tub, especially at night. The bikes are a nice activity to do. All in all it is a great place for a getaway.”

Jun 17, 2007 by Amy from Decatur, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The pools are fabulous!
  • The food was mediocre in the main dining facility.

“This was an awesome place to visit! We brought our 22 month old son and he had a blast! The grounds are gorgeous, there is a lot to do. We enjoyed the horse drawn carriage ride thru the golf course, the movie on the lawn, the bike rentals, the kiddie swimming pool, the lazy river, and when the grandparents took our son for nap time we really enjoyed the Texas Pool which is adults only. The staff were very friendly and helpful and the rooms were immaculate. I highly recommend this for families wanting to spend some quality time together! We will eagerly await the day we get to come back! Thank you!”

1 of 1 people found this review helpful.

Nov 20, 2005 by Kelly from Houston, TX
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Very nice hotel and the grounds are great for children or adults.
  • They added a 10.00 hotel & resort fee. Business trip. I stayed less than 24 hours.

“Nice Hotel. Excellent grounds. Pricey on food, parking etc. But great grounds for children or romantic adults.”

Nov 17, 2005 by Luke from Jacksonville, AR
Overall Rating: 2 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • It's next to Sea World.
  • No free internet, everything costs extra ($4.50 for a bottle of cheap water) and $10 night EXTRA resort fee not included in purchase price.

“This is a VERY overpriced hotel. Everything that the hotel offers costs extra- even local phone calls ($.50 per call) and internet ($10 a DAY- not wireless.) Upon checkout, we discovered a $10 a day "resort fee" for the privilege of having so many spa options at hand- used or not. Forget room service- they have so many taxes and fees added on that a fruit plate will land you 20 bucks. Have seen better and more amenities at a Holiday Inn Express. For the listed $180 for their cheapest room, this place is a real rip-off.”

3 of 4 people found this review helpful.

Amenities at Hyatt Regency Hill Country, San Antonio

  • Babysitting/Child Services
  • Bar/Lounge
  • Business Center
  • Concierge
  • Fitness Center or Spa
  • Golf
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Pool
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
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