Holiday Inn Amarillo [Amarillo, TX]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Amarillo 2-star

1911 I-40 At Ross Osage, Amarillo, TX

Holiday Inn Amarillo offers its own, beautiful Texas flare. With 247 beautiful guest rooms, we're sure you'll find everything you need.[more]

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User Reviews for Holiday Inn Amarillo, Amarillo

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[8.0]
Based on 670 user ratings

Oct 11, 2009 by ted from Lubbock,TX
Overall Rating: 8 Overall user rating

  • Pool and Whirlpool needs to be cleaned.

“Pool and Whirlpool needs to be cleaned. We stay in this hotel a lot and the pools are not kipped up like them need to be.”

Oct 3, 2009 by Ross from Midland,TX
Overall Rating: 9 Overall user rating

  • Rooms have always been very clean.

“Very good place for business travelers to stay.”

Oct 1, 2009 by Andy from Avondale,AZ
Overall Rating: 5 Overall user rating

  • Old and musty.

“Old not updated or sold yet! 1000 times better then ESA.”

Sep 23, 2009 by Roy from Aurora,CO
Overall Rating: 4 Overall user rating

  • The location was good.
  • I think the rooms could use an upgrade. ie. beds, TVs.

“The hotel could use an upgrade with the rooms and beds, my bed seemed a bit used.”

Sep 5, 2009 by Jessica from Pampa,TX
Overall Rating: 1 Overall user rating

  • Nothing!
  • Everything. First they tried to put us in a room that already had people in it. We waited in the hall for almost an hour while they cleaned a room.

“This hotel is sorry. I paid 75 dollars to stay here and I should have gotten paid to stay there. I would not ever stay there again.”

Aug 12, 2009 by Tim from Johnston,SC
Overall Rating: 10 Overall user rating

  • Location
  • Nothing

“Thouroughly enjoyed it.”

Jul 19, 2009 by Christine from Dallas,TX
Overall Rating: 4 Overall user rating

  • It appeared out of date and in poor repair. The overall appearance was unsatisfactory.

“The elevator was broken, the hotel appeared very old and the decor was out of date. The staff was friendly, but overall it was a disappointment for a Holiday Inn and a hotel on priceline.”

Jul 11, 2009 by Ken from Somerset,KY
Overall Rating: 2 Overall user rating

  • Location only.
  • Dirty. Would not recommend at all.

“Good location. Friendly staff. Dirty overall. Would not stay again.”

Jun 30, 2009 by Varun from Costa Mesa,CA
Overall Rating: 9 Overall user rating

  • Right next to the highway.

“It was good. Clean. People were friendly and best of all, it was right on the highway!”

Jun 19, 2009 by Jennifer from Georgetown,TX
Overall Rating: 7 Overall user rating

  • Location was great, just off interstate.
  • Very old and worn down looking, but reasonably clean.

“I wish our toilet had worked!!!! It would flush, but it took about 30 minutes to refill. Hard when traveling with 4 kids! we were only there for about 6 hours, though, so it wasn't too terrible. No free breakfast. we had to go ask for coffee packets, as all we had were decaf.”

Jun 13, 2009 by Amanda Landrum from Reserve,NM
Overall Rating: 1 Overall user rating

  • Nothing.
  • Nothing on walls, mold in bathroom, sheets were dirty, and homeless guy sleeping by door.

“Dump and will not stay there again. Not a place for kids.”

Jun 5, 2009 by Richard from Port Aransas,TX
Overall Rating: 2 Overall user rating

  • Location.
  • Old, worn, dirty bathroom, hair in bed.

“Besides being old, worn and dirty, the desk clerk didn't check us in properly, so they gave someone else a key to our room! This hotel is in dire need of being refurbished and definitely not as nice as other
hotels.”

Jun 4, 2009 by Steve from Oklahoma City,OK
Overall Rating: 7 Overall user rating

  • Nice, clean hotel. Nothing spectacular, but a good solid hotel.
  • Staff wasn't overly friendly, but they did their job.

“Good hotel, in a convenient location right off the interstate. Good place for business travelers, and those with young kids. No workout facility which was disappointing.”

Jun 2, 2009 by Ashley from Lubbock,TX
Overall Rating: 8 Overall user rating

  • It was conveniently located.
  • It was very old and needed an update.

“It was appropriate for the amount of time I intended to stay but I wouldn't stay there for an extended period. The hotel staff were very nice and courteous. But one of the lights in our room didn't work.”

May 19, 2009 by Anicia from San Luis Obispo,CA
Overall Rating: 1 Overall user rating

  • Room needed extreme makeover - new caulking, wallpaper, tub/shower unit, furniture, everything!

“The front desk staff checked us into a room that was already occupied. The hallway smelled of chemical fumes from a room renovation just down the hall. After that embarrassing ordeal, we were checked into another room that had a TV with three missing buttons, the furniture was banged up and scratched pretty bad, the bathroom looked as if it hadn't been cleaned yet: a wet face cloth with make-up was left on the bathroom counter, the caulking on the tub tiles were black when it was supposed to be white, the wallpaper was peeling and the ceiling was cracked, the towels were old and dingy. We contacted the hotel manager on duty and told him of our grievance. He said he would get back to us but ended up leaving the property due to a non-related hotel emergency. Terrible family experience!”

May 15, 2009 by Larry from Cleburne,TX
Overall Rating: 10 Overall user rating

  • Quiet room, clean and comfortable.

“Easy access off freeway, many restaurants to choose from and available on site.”

Apr 15, 2009 by Marc from Lubbock,TX
Overall Rating: 6 Overall user rating

  • Open interior allowed us to keep eye on kids.
  • Most games in arcade did not work, no pool cues, mini-golf not existent, pool was dirty.

“Although hotel features mentioned mini golf this was not available. Most of the games in the arcade were not functioning, and there were no pool cues for the coin op pool tables. The pool had floating debris. I had brought my family to specifically enjoy the features of this holidome so needless to say I was disappointed and would not return.”

Mar 26, 2009 by Ken from Olathe,KS
Overall Rating: 4 Overall user rating

  • Close to the interstate.
  • Old and noisy if you stay on the side facing the interstate.

“Very close to the interstate but the traffic noise was very loud.”

Mar 23, 2009 by Shawn from Allen,TX
Overall Rating: 9 Overall user rating

“This hotel was great. I saw other negative reviews on a travel site, they must have stayed at a different hotel. This hotel was newer and in very good shape. Staff was pleasant, breakfast buffet was a deal.”

Jan 7, 2009 by Ann from Vanderwagen,NM
Overall Rating: 8 Overall user rating

  • The pool area is great when traveling with children.
  • There were so many people in the spa that I did not want to use it.

“This hotel is a great place to stay with children. The pool and game room are a real plus to the rooms. The hotel is older and beginning to be a little run down.”

Amenities at Holiday Inn Amarillo, Amarillo

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Down and Out Room
  • Email Service
  • Exercise Gym
  • FAX
  • Free Airport Shuttle
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Security
  • TV Remote Control
  • Turndown Service
  • Wake-up Service
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