Howard Johnson Express Inn-Spearfish

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User Reviews for Howard Johnson Express Inn-Spearfish, Spearfish

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Aug 19, 2008 by Alice from Grand Island, NE
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[3]

• I liked the indoor pool.
• Needs serious updates to decor. Pool needs cleaned regularly. Air conditioners fixed.

“I would not recommend this hotel. Completely outdated. Pool needs to be thoroughly cleaned.”

Jul 28, 2008 by Mike from Billings, MT
Overall Rating: 2
Cleanliness:[3] • Staff:[8] • Location:[6]

• When we had problems with the shower tub draining, they helped us right away.
• Shower tub did not drain, towels were old and worn. The room felt dirty and old. No exercise room.

“Except for the friendly staff, this is not a place I would stay again. I was very disappointed. It was expensive and not to the quality we expect at a 2 star hotel. It even stated it had a deluxe breakfast, which was Eggo waffles and cold cereal. The facility itself was not what we expected.”

Jul 19, 2008 by Patricia from Redding, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

“Good room and facility, helpful friendly staff.”

Jun 29, 2008 by Thomas from Houghton, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Hosts were accommodating to resolve problem.
• Continental breakfast inadequate.

“Our request was for a room with two beds but were first given one with one queen.”

Jun 16, 2008 by Vicky from Johnsburg, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The proximity of restaurants, shopping and scenic drives.
• The smell of chlorine from the pool in hallway.

“The rooms were neat and clean. The staff was friendly, helpful and went out of their way to accommodate us.”

May 27, 2008 by Michael from Corinth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful to any need you might have.
• The pool smell was very strong through the hotel.

“This hotel is great for anyone traveling on vacation or business. It has great access to the freeway to go to any number of sites in that area. It is clean and a very helpful staff for your entire stay.”

Nov 8, 2007 by Todd from Sioux Falls, SD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Nice location. Staff was friendly and helpful.
• The bathroom was a little small.

“I enjoyed my stay at Howard Johnsons in Spearfish. The staff was friendly and helpful. It was kid friendly with a pool, game room and attached pizza place. It was relaxing and quiet.”

Nov 8, 2007 by Lewis from Flagstaff
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nobody in the family left breakfast hungry. .
• One of the light bulbs was burnt out.

“Very big, clean rooms. The pool had clean and warm water and the pool area was very clean. When we noticed that one of the light bulbs was burnt out the maintenance man came right away to replace the burnt out light bulb. The money we paid for the room was not bad. I would recommend this hotel to anyone. .”

Oct 8, 2007 by Yvonne from Fargo, ND
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location of hotel with nearby restaurants and tourist attractions.
• The series of steps in the hallway.

“Catering to the black hills traveler and families, this hotel will meet your needs for a comfortable and clean good night's rest with an affordable price and excellent location.”

Aug 14, 2007 by Mary from Bozeman, MT
Overall Rating: 4
Cleanliness:[2] • Staff:[9] • Location:[7]

• Location, right off the freeway.
• Room was not very clean and swimming pool was nasty!

“The young man at the front desk was very helpful in selecting a local restaurant that we really enjoyed. However, as far as the motel, it was dirty, the sheets felt unclean, and the pool gave our daughters hives.”

Aug 2, 2007 by Heather from Post Falls, ID
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[4]

• Pool was decent for small kids.
• The bath tub was either dirty or badly needed replacing.

“I would not stay here again. The town was depressing, the hotel looked way better in the pictures. The room was ok, but I think the tub was dirty.”

Jul 21, 2007 by Janine from Algona, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Location.
• Too much chlorine in hot tub.

“The lady at the front desk was very friendly and always had a smile on her face. Our main disappointment was that there was so much chlorine in the hot tub and pool that it burned our eyes just sitting near them.”

Jul 20, 2007 by Randy from Willmar, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good location - friendly staff.
• Pool was smaller than expected and water tasted "funny".

“Good hotel for those who are looking for a place to sleep. The rooms were clean, as was the parts of the hotel that we used.”

Jul 17, 2007 by Dave from Evansville, IN
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[9]

• Location near the falls was wonderful.
• Red Lion appeared to have bought another hotel which they were renovating. Arrived at 1 am and found they had given our room away.

“The tower may be nice but I was uncomfortable with my family in a series of rooms apparently dedicated to the construction workers renovating the hotel.”

Jul 14, 2007 by Mark from Holland, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location. The hotel was easy on and off interstate. Close enough to enjoy attractions and far enough away to enjoy peace.
• Pool had too many chemicals.

“Hotel was in a nice location to interstate. This made it easy to get up and out and to many local attractions. Being in the middle of most local attractions without being in the middle of most tourists was a plus for my wife and I. The pool and hot tub was a plus for after the day was done. Having the Pizza Ranch pizza place right there made it affordable to eat in the hotel and fun for my daughter. The hotel is not very scenic but for the most part we where not in the room.”

Jul 9, 2007 by Norman from Lutz, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• Location.
• Office does not open on schedule. Breakfast not on posted schedule.

“Clean rooms, great location. Poor customer service, people running the location confused and disorganized. Too many kids running all over the place at all hours.”

Jul 8, 2007 by Roberta from Rockford, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Close to highway, had a pizza restaurant next door.
• Vent for air conditioner was in pool area and hallway hot.

“Enjoyed our stay there. Close to things to do in the surrounding area.”

Jul 8, 2007 by Betty from Elberon, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• Quiet.
• Casino attached and cigarette smoke in internet pc area.

“For a Howard Johnson's it was better than I expected. Did not like having to go through indoor pool/spa area to get to room. All air conditioning rooms vented into pool/spa area making it terribly hot and humid. Breakfast area was extremely hot as well, making breakfast uncomfortable. We did enjoy the fresh watermelon and waffles though.”

Jul 6, 2007 by Steve from Troy, MI
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[7]

• Nothing.
• Staff did not show for work.

“This is not a 2 star hotel. Very disappointed. Staff did not show up to provide breakfast, checkout etc.”

May 21, 2007 by Tf from Aurora, CO
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[9]

• Fairly clean large room.
• Service staff was poor.

“The pool smell in the hallway was very bad, but the nice large room smelled fine. We requested extra pillows and the desk clerk said she would send some up. Never arrived. Also, the a/c unit started having fits in the middle of the night, and the next door car lot started roadwork noise at 5:00am! When we talked to the front desk to complain (as noise restrictions make this kind of noise restricted at such early hours), the clerk said that we should call the cops if we had a problem with it. Clean and convenient hotel, but I will never stay there again.”

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Amenities at Howard Johnson Express Inn-Spearfish, Spearfish

AM/FM Alarm Clock Bus Parking Business Center Casino Coffee Maker in Room Copy Service Express Checkout Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Heated Pool

Laundry Service Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Recreational Vehicle Parking Restaurant Safe Deposit Box Television with Cable Truck Parking Wake-up Service Wheel Chair Access

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