Best Western El Rancho Palacio

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User Reviews for Best Western El Rancho Palacio, Roswell

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Aug 26, 2009 by Robert from Aurora,CO
Overall Rating: 8

• The afternoon desk man greeting us was FANTASTIC
• room not properly swept

“We enjoyed our stay and had great interaction with the desk man greeting us and the Lady who set up the great breakfast room.”

Oct 16, 2008 by Tara
Overall Rating: 8

• It did not charge extra for having a pet stay in the room.
• Room was a bit small.

“The hotel was nice. Nothing extravagant, but it suited my needs. I liked that I was not charged extra for having my dog with me.”

Aug 16, 2008 by Debra from Ft Stockton, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[9] •

• Late arrival, still employee was friendly.
• Bathroom needs remodeling.

“No directions as to where the dining area was.”

Jul 20, 2008 by Daniel from Alpine, UT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Close to majority of attractions.
• Fellow customers were loud and rude.

“Everything was fantastic minus a few rude people that were staying at the hotel as well.”

May 30, 2008 by Ginger from Bedford, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean, fridge, and microwave.
• Small coffee pot. Would like a 12 cup.

“Over all we loved the town. The hotel was a nice place to stay. The coffee pot was to small, most people drink more than 1 cup. A 12 cup pot would have been nice.”

Sep 26, 2007 by Patricia from Amarillo, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were neat and clean. The staff was pleasant and helpful.
• I was on the 2nd floor with no elevator. While good for my health, awkward getting luggage to room. Parking close to my room was not always available.

“I would stay at the motel again. It was clean and inexpensive. The location was close to my destination. It is not a luxury motel, but does have amenities (such as breakfast and an outdoor pool).”