Ramada Inn Pueblo

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User Reviews for Ramada Inn Pueblo, Pueblo

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Apr 7, 2008 by Lei from Bellevue, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great value for your stay when traveling between CO and NM.
• Wi-Fi access spotty.

“The property is actually undergoing name change to Clarin, so the sign outside can be very confusing, and the entrance is not very clear. We almost got killed by a speeding car on Elizabeth st. when making a left turn into the lot. The restaurant is gorgeous, plenty of selections.”

Jul 2, 2007 by Jayne from Arlington, MN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• The free breakfast was pretty good.
• Nonprofessional Staff. Our reservations were not entered in the computer correctly. We were lucky to have our confirmation papers with us!

“Nonprofessional Staff - Our reservations were not entered in their computer correctly. We were lucky to have our confirmation papers with us! Then, on our second day, we had to re-check in because our reservations were still not correct. We paid way too much for the service we received. We were late for two events because of the time required to check in both times.”

Jun 27, 2007 by Hd from Littleton, CO
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[5]

• Location.
• Worse.

“Lack of maintenance! Both doors into the room were not secured, door striker plate was not fastened to the frame, door security chain/latch was not secured to door thus rendered it useless!”

Jun 8, 2007 by Reina from Romeo, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Not one thing.
• Poor staff, dirty rooms very dated and smelly.

“They advertised free full breakfast when we went to eat the ask for a coupon which we were never given one staff said she'd get us one then we were ask to leave and we could not have breakfast because we got our room via internet, in the mean time my nine year old had already served himself and was made to leave his food there. No manager was on duty throughout my stay. I was unable to make a formal complaint. I was not happy!”

Jun 7, 2007 by Craig from Colorado Springs, CO
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• The hotel had a nice swimming pool and hot tub.
• The a/c didn't work and curtains were torn.

“The hotel is located close to local dining and easy access on and off of highways. The continental breakfast was acceptable, but could have offered fruit and Danish. The landscaping was nice at the front lobby area.”

May 9, 2007 by Kathy from Grapevine, TX
Overall Rating: 2
Cleanliness:[4] • Staff:[1] • Location:[9]

• Convenient, easily located.
• Staff did not even look up when we approached her, did not greet us, did not have our reservation but found she had misplaced it.

“First impressions are so important. However, the staff does not care about this and does not greet or even look up from playing computer games. We felt like we were a disturbance to her. It took 15 - 20 minutes to check in because she could not find our reservation - only to admit that she had not entered it in the computer. She refused to give us a receipt after payment. We will not go to this hotel again and we surely will not recommend it to anyone. The next morning when we turned in our keys, different staff was at the desk, and he was less than friendly also.”

May 2, 2007 by Mike from Monte Vista, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Absolutely nothing.
• Front desk staff (attitude) place was old & dirty.

“1st room assigned had the door open when we arrived and had not been made since the night before. Second room was assigned but staff seemed put out that they had to wait on us. Rooms haven't been redecorated since days as a holiday inn at least 20 years. Place is just in bad need of a through cleaning and remodel. Carpet shows wear; curtains in rooms are thread bear allowing light thru. ”

Apr 28, 2007 by Anthony from Overland Park, KS
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Location was ok.
• Most everything.

“My first day in the hotel, someone from room service stole my brand new bottle of cologne, when I tried to talk to a manager about it. I was put off for 3 days; I had to have the front desk person finally call her at home when I was checking out just to get the situation taken care of. Also when it rained on my second day, the rain leaked into the room soaking the carpet by the wall.”

Apr 22, 2007 by Rh from San Diego, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• The location is good. The room can be entered from 2 diff. Doors (hall and parking lot).
• The carpet was spotty. The bathroom smells something that I cannot describe. There were some holes in the curtain and it's only one layer.

“The location of this hotel is very good, lots of rest. Nearby. The room can be entered from the hallway and also from the parking lot; made the loading/unloading easy. It has fitness room with 2 old bicycles that I think need to be replaced. One of the bikes is not working (but has no out of order sign). The seat cushion of the bike was creaked and falling apart, so after I finished my exercise, the crumbs stacked all over my pants and shirt. I rather get a quality inn or day¿s inn for the same star level.”

Mar 30, 2007 by Agnes from Colorado Springs, CO
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[8]

• Housekeeping and some front desk help was very courteous and friendly.
• The swimming pool was ice cold. The restaurant did not mention specials, if you asked you got the special price, otherwise you paid full price.

“Most of the staff was very helpful, but information about tam¿s and transportation to other areas were insufficient.”

Mar 26, 2007 by Bruce from Tulsa, OK
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[6]

• Good location.
• Hotel was in poor shape, no housekeeping staff on duty, no soap, wash clothes, or shampoo available.

“There is no way that this hotel should be rated a three star (upscale) hotel. The room and the lobby were both shabby. The carpet in the room was badly stained and the curtains were torn. The room did not have any soap, shampoo, or wash clothes. We were told that there was no housekeeping staff on duty. The front desk clerk tried to find the supplies, but said that she could not locate them. We went to a local store to buy soap for our room. All in all a very disappointing experience.”

Mar 23, 2007 by Jim from Scottsdale, AZ
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[8]

• An old holiday inn that has been renovated. It is not a 3 star as you have it listed now.
• 1srt room, key did not work, 2nd room stunk. Third room was just ok.

“It is not the 3 star you have it rated as. It is an old renovated holiday inn. Can serve a purpose as a cheap place to go if you can¿t afford something else.”

Mar 23, 2007 by Cheryl from Montrose, CO

Cleanliness:[1] • Staff:[3] • Location:[5]

• Absolutely nothing it was the filthiest 3 1/2 * I¿ve ever seen.
• It was dirty; it was old and run down.

“The trash was overflowing. The curtains had melted to the windows which were also dirty and had paint overspray. The towels in a room for four were 1 face towel and 3 large with 2 hands. When new ones were delivered they were literally black and I took them to the office and was told oh the maintenance man brought them they were probably cleaning rags nice>. ”

Mar 22, 2007 by Mike from Monte Vista, CO
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[9]

• The price.
• This hotel should not be allowed 3 star rating.

“This was a old motel that tried to be given new life with some paint. The beds were about shot and didn't appear to be very clean. There was no soap in the room. You may want to drop this place or give it your bottom rating.”

Mar 22, 2007 by Scott from Boulder, CO
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Convenient, good location, better than I expected.
• Former smoking room (could still tell); facility getting frayed/worn.

“Still clean, accommodating; facility getting frayed/worn.”

Mar 22, 2007 by Castorina from Ft. Garland, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[1]

• Swimming pool and arcade were good and fun.
• Uncomfortable beds, no toiletries available.

“Upon arrival we were disappointed because the parking lot was trashed out. The lobby was impressive and nice yet the rooms were a different story. The beds were uncomfortable; lumpy and could feel the springs on your back. There were no toiletries available for bathroom. It was very uncomfortable and not a place for family with young children, aside from the pool and arcade.”

Mar 19, 2007 by Brenda from Capulin, CO
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[5]

• The only thing I liked was the pool.
• It was totally outdated.

“The hotel staff was not very friendly at all. The lobby of course was nice, got to get that first impression. The only thing we liked was the pool, it was warm. The rooms were not that great, the curtain backings were plastic and they were very sun-beaten and old. We were stuck in the old part of the hotel not a great view. The bathrooms were dirty and very old and very, very small. The room heater did not work, we slept cold. Would not recommend this hotel.”

Feb 23, 2007 by B from Fort Collins, CO
Overall Rating: 3
Cleanliness:[1] • Staff:[2] • Location:[8]

• Decent bar.
• Dirty/ smelled bad.

“Definitely not a 3 star”

Feb 22, 2007 by George from Colorado Springs, CO
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• Road noise very bad and heating unit was unable to maintain any exact setting.

“Hotel showed signs of trying to keep its appearance up, but hotel is not modern or upscale in any fashion. Sound insulation badly needed on rooms facing towards the south and heating unit needs to have a thermostat so that you can tell the temp you want & hold that temp. ”

Feb 22, 2007 by Kim from Canon City, CO
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[9]

• Location.
• I could hear every person¿s conversation as they walked past my room.

“The location was right for me. The pool and fitness room were nice. I did not like hearing every car that drove by or every conversation as people walked past my room. The bathroom was small and the way the door opened made it smaller.”

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Amenities at Ramada Inn Pueblo, Pueblo

AM/FM Alarm Clock Balcony Bar/Lounge Breakfast Bus Parking Coffee Maker in Room Copy Service DVD Player Desk with lamp Disco Electronic Door Locks Exercise Gym FAX Free Local Telephone Calls Game Room Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies Indoor Pool Iron Meeting/Banquet Facilities Microwave

Modem Lines in Room Multilingual No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Parking Ramp Access to Buildings Refrigerator Restaurant Room Service Safe Safe Deposit Box Sauna Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Truck Parking Turndown Service VCR Vending Machines Wake-up Service