Red Lion Hotel Denver Central

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User Reviews for Red Lion Hotel Denver Central, Denver

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Oct 16, 2009 by Gary from Northern CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Miserable stay & experienced a complete disregard for customer satisfaction.

“Terrible experience at this hotel including a trip to the emergency room. Woke up in the middle of the night, feeling like my skin was crawling off & had itchy red bumps all over my body. After 3 hours in the emergency room, I was diagnosed with contact Dermatitis from the new detergent they had washed my sheets in. After first promising to compensate me for my hospital trip, etc., the hotel has now refused to do anything.”

Oct 13, 2009 by Heather from Fruita,CO
Overall Rating: 8

• Staff, area, location could of been better price in gift shop and restaurant.
• Nothing.

“In all, a good hotel.”

Oct 8, 2009 by Guy from Bloomfield,NM
Overall Rating: 5

• Train blares horn early morning, can even feel the rumble in the room as train passes.

“The hotel was nice in appearance. Desk staff was friendly, but other staff couldn't speak English. The train tracks run very close to the south side of the hotel, which is where our room was located. Train goes by several times a night (early AM), and blows the horn several times each time. Will not stay here anymore.”

Sep 26, 2009 by Gary from Northern CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing positive here.
• Bed bug scare in Denver!

“In the wee hours of my 4th night, I woke up with a terrible feeling like my skin was crawling off my body. I got up and looked in the mirror and discovered that I had red bumps all over my body! I heard people stirring in the hallway. I exited my room and came in contact with the Head of Housekeeping. She looked at the red bumps all over me and said "oh my goodness". She told me it could be bed bugs or that it could be a new kind of detergent that they had washed my sheets in. I was later visited by the hotel manager, apologized and stated that he would call in a pest company immediately to search for bed bugs. He suggested that I go to the ER as soon as possible and said "not to worry, the hotel will take care of everything." During the day, I received a call saying that the pest control company had not found bed bugs so he suspected the problem was in fact a new detergent that housekeeping had tried out. I spent 3 hours in the ER to eventually be diagnosed with contact dermatitis. The dermatitis had taken a strong hold and I was in for a miserable remainder of my stay. I was also in for a miserable two day drive back to Northern California. On two different occasions, in front of several witnesses, hotel manager admitted it was the hotel's fault and reassured me that the hotel would take care of me. I also allowed him to take pictures of the skin damage. The day before my departure, manager told me that he would meet with me the following morning and that he had already filed a claim with their insurance company on my behalf. When I went to meet with him the morning of my departure, I was told he was unavailable and that his message to me was have a safe trip home and don't worry, everything is being taken care of. When I returned home, it was necessary to follow up with a Dermatology Specialist who confirmed the problem was contact dermatitis. I received an injection and another prescription. On my second visit, the problem had finally subsided. I again contacted the hotel manager who totally changed his tune, basically saying this was no fault of the hotel and they were not liable in any way! I eventually received a message from an insurance rep in So Cal. Since I was on the road again, I asked my wife to return the call. My wife eventually had to hang up on the person who was extremely rude and disrespectful in what she felt was an obvious attempt to discourage us from seeking any compensation. I then reached out to the general manager who asked that I submit my expenses and settlement claim when I completed my treatment. I respectfully requested a fair settlement to reimburse for my medical expenses, pain and suffering, and the pure inconvenience this had caused me. I thought he was a man of reason and would consider the above. Yet, even after doing everything he asked, he wouldn't even call me to negotiate the matter. Instead, he had yet another very rude insurance rep contact me, telling me not to contact the hotel. I supplied them with medical receipts and diagnosis reports from the doctors, to which they replied that it was my problem if I had sensitive skin! For the record, I don't have sensitive skin and have stayed in hundreds of hotels without a problem. Therefore, with the hotel management not taking any responsibility for this whatsoever, I have no other recourse but to post my experience on the web to warn other travelers of this hotel.”

Aug 13, 2009 by Jennifer from Colorado Spring,CO
Overall Rating: 9

“Great hotel with pleasant surroundings, very clean and
nice remodel.”

Jun 19, 2009 by Mick from Seibert,CO
Overall Rating: 5

• Dirty towels and dirty sink in bathroom.

“The room had been cleaned but the bathroom was not cleaned well.”

May 12, 2009 by Crystal from Norman,OK
Overall Rating: 3

• It was private and we weren't bothered at all.
• This hotel was too expensive. I have stayed in Holiday Inns that are much better, they have microwaves too.

“It was decent. I have stayed at Holiday Inns that were similar but actually nicer. There was no microwave and we stayed for 4 days but had no way to warm our leftovers or late night snacks.”

Feb 19, 2009 by Jennifer from Pleasanton,NE
Overall Rating: 2

• Nothing.
• Location, too noisy, dirty, not 3 star hotel.

“Facility was filthy, very loud, not in a good part of Denver, dogs barked all night, awful hotel, AC/heater did not work, far from a 3 star hotel. I have stayed in Super 8's that were a lot cleaner and nicer. Were there for 4 nights and they did not change the sheets even though we requested to have them changed. We marked the bottom of the sheet with eyeliner and all they did was make the bed to make it appear they changed the sheets.”

Jan 5, 2009 by Cherie from Brush,CO
Overall Rating: 10

• The staff was more than generous in helping me during a crisis.

“Red Lion is an affordable,clean,safe place to stay. The staff is friendly. You can't go wrong choosing them as your hotel.”

Dec 10, 2008 by Chip from Alamosa,CO
Overall Rating: 8

• Water damage in the bathroom next to the tub, no exhaust fan, mismatched carpet replacement.

“Beautiful public spaces, helpful staff. Room could use some up-dating. Overall a very good experience.”

Nov 21, 2008 by Sarah from Pueblo,CO
Overall Rating: 10

• Down comforter.
• No indoor pool.

“Hotel was really nice, the beds were comfortable,
for the time we spent in our room and we had a great time!”

Nov 6, 2008 by Debra
Overall Rating: 1

• Staff was friendly.
• Loud activity in hallways all night long.

“This hotel must have paper thin walls and there was noise in the hallway all night long. We finally called the desk at 2AM to complain. The noise was down for a few minutes. This hotel had a convention going on and it sounded like a party in our hallway the entire night, miserable.”

Oct 7, 2008 by Gary
Overall Rating: 2

• The staff and restaurant were good.
• The rooms smelled and everything was old; the water faucet had to be fixed as it ran continually.
  

“Too old and smelly in the rooms.”

Sep 16, 2008 by Dr. Carolyn
Overall Rating: 3

• Nothing.
• The room smelled like mold.

“This hotel was not a three star hotel. The loby looked great, but the beds were uncomfortable, the room smelled like mold or mildew, and was very stuffy. The resturaunt was just ok with not very good quality of food for the price, but what I expect from a hotel kitchen. I rated this hotel a two star, but that was being generous. I have stated at Super 8 motels that were nicer than this.”

Sep 4, 2008 by Robert from Vincent, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Fantastic exercise room and equipment.
• Strange location, hard to access from highway.

“Very nice recent remodel, good gym, lots of parking, free wireless.”

Aug 21, 2008 by Ryan from Manassa, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was really pretty and clean.
• No indoor pool.

“The hotel was nice. I enjoyed my stay. The new renovations looked good. My 2 year old was upset about the outdoor pool but overall we enjoyed ourselves.”

Aug 13, 2008 by Trudy from Peyton, CO
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Rooms were clean.
• No amenities.

“Parking is sufficient. Rooms are clean. No amenities.”

Aug 12, 2008 by Bob from Richardson, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[3]

• The bar.
• Closed pool.

“In a bad part of town, not close to anything.”

Aug 11, 2008 by Bryan from Cincinnati, OH
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[2]

• Lobby.
• Poor quality.

“Extremely loud freight trains running past this hotel all through the night. It is a terrible location. Lobby looks good but rooms not that great.”

Jul 30, 2008 by Carol from Kinsley, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Good price and location for our needs.
• A convention of youth that were very noisy.

“Great, if one could check and see what else was going on at this location. It would be important to know the location one needed to be.”

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Amenities at Red Lion Hotel Denver Central, Denver

24 Hour Front Desk 4:30 am - Midnight AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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